Call Details

Bolna ID: 53af94cd-97f4-4976-bed8-f5b451e5080b

Phone: +916361588701

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-21 12:15:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 12:26:55

Next Call Scheduled:
2025-10-21 12:26:55

Call Timeline 14
2025-10-21 12:15:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 12:15:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 12:15:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 12:15:56
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 12:15:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-21 12:15:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-21 12:21:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec5cfbaf-5865-49e7-92a1-572ee73a417f}
2025-10-21 12:21:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ec5cfbaf-5865-49e7-92a1-572ee73a417f, attempt_no=1, status=NO_ANSWER}
2025-10-21 12:21:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-21 12:21:55
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec5cfbaf-5865-49e7-92a1-572ee73a417f}
2025-10-21 12:27:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eb0deae5-5386-4192-b853-11f1789a44b7}
2025-10-21 12:27:57
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=eb0deae5-5386-4192-b853-11f1789a44b7, attempt_no=2, status=NO_ANSWER}
2025-10-21 12:27:57
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 12:27:57
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eb0deae5-5386-4192-b853-11f1789a44b7}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 06:45:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T06:45:04.488089, scheduled_at=2025-10-21T06:45:04.48803, custom_extractions=null, telephony_data={duration=0.0, to_number=+916361588701, provider_call_id=10ae4b1a-c9cb-461b-b9b9-9da883a5e2c2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+916361588701, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 12:04:48, callback_request_id=null, is_callback=null, fullName=Shashi, resume_review_id=68f728f918c34103788f37d6, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Professional Summary, Skills, Experience, and Education. The chronological order for your experience effectively highlights your career progression. The presence of essential sections like Skills and Education makes the resume easy to navigate., score=60, readability=The resume is highly readable due to its clear section headings and concise bullet points. The use of bolding for company names and titles enhances readability.  Consider using consistent formatting for dates and job titles throughout., essentialSectionsPresence=All essential sections such as Professional Summary, Skills, Experience, and Education are present and readable. The reverse chronological order of your Experience section is a strong point. The Skills section effectively showcases your expertise., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly due to its clear structure and the inclusion of important sections like contact information, skills. Boost the ATS compatibility by including relevant keywords related to the job description and the specific skills required for the target positions., score=65, scale=100, keyElementsReadableByATS=The resume includes essential information such as full name, contact details, work experience, and educational background, which should be easily scannable by ATS systems. Prioritize the use of industry-specific keywords and phrases related to your role.}, impact={feedback=The impact in your work experience can be improved by adding quantifiable achievements and stronger action verbs. While bullet points are used effectively, some statements could benefit from specific metrics to demonstrate the results of your work., score=58, spellCheck=A quick spell check is recommended to ensure there are no grammatical or spelling errors. Review all the company names and technologies used also., bulletPointsUsage=Bullet points are used consistently throughout the experience section to list responsibilities and tasks. However, some bullet points could be more concise to improve the overall readability and impact of the statements., weakActionVerbs=The usage of weak action verbs (e.g., 'Involved') is common. Replacing them with more powerful verbs (e.g., 'Implemented,' 'Led,' 'Optimized') will strengthen your achievements., scale=100, quantifyingImpact=To increase impact, incorporate quantifiable achievements whenever possible. For example, instead of saying “Developed new catalog,” try “Developed a new catalog, resulting in a 15% increase in product visibility.”, repetitionAvoidance=There is some repetition of action verbs across different roles, such as 'Developed' and 'Involved'. Varying the action verbs used will help to make your accomplishments sound more diverse., accomplishmentLanguage=Focus on using result-oriented language to highlight the outcomes of your work. Frame your bullet points to showcase the impact of your contributions.}, crispness={feedback=The resume length is appropriate considering your years of experience. Some bullet points, particularly in the earlier experience sections, can be condensed for greater impact. Remove any unnecessary filler words to enhance the clarity of your statements., resumeLength=The resume is a reasonable length for a candidate with 9+ years of experience. However, it's always good practise to keep it concise and focused., score=55, bulletPointsCount=The number of bullet points appears reasonable, it's better to keep it minimum for each role. 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