Call Details

Bolna ID: 70670a83-1186-456e-bf9e-b4305d90c32b

Phone: +919491904744

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-21 11:27:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 11:38:53

Next Call Scheduled:
2025-10-21 11:38:53

Call Timeline 14
2025-10-21 11:27:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 11:27:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:27:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:27:52
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:27:52
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-21 11:27:52
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-21 11:33:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2e489b39-1bf1-4440-bc1e-718863ea4491}
2025-10-21 11:33:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2e489b39-1bf1-4440-bc1e-718863ea4491, attempt_no=1, status=NO_ANSWER}
2025-10-21 11:33:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-21 11:33:53
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2e489b39-1bf1-4440-bc1e-718863ea4491}
2025-10-21 11:39:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=21cccf2d-6a99-47ff-885f-51dc412bad6f}
2025-10-21 11:39:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=21cccf2d-6a99-47ff-885f-51dc412bad6f, attempt_no=2, status=BUSY}
2025-10-21 11:39:45
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 11:39:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=21cccf2d-6a99-47ff-885f-51dc412bad6f}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 06:03:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T06:03:04.271701, scheduled_at=2025-10-21T06:03:04.271675, custom_extractions=null, telephony_data={duration=0.0, to_number=+919491904744, provider_call_id=49ab5bc5-ca0f-432d-a774-6189df8a0b22, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919491904744, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=70670a83-1186-456e-bf9e-b4305d90c32b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T06:03:52.693958, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 06:03:52, id=2e489b39-1bf1-4440-bc1e-718863ea4491, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 06:03:04, status=no-answer}

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{created_at_str=2025-10-21 05:57:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T05:57:04.376837, scheduled_at=2025-10-21T05:57:04.376805, custom_extractions=null, telephony_data={duration=0.0, to_number=+919491904744, provider_call_id=732b3273-2016-4130-a704-97d27aa04b36, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919491904744, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 11:16:39, callback_request_id=null, is_callback=null, fullName=HEMANTH, resume_review_id=68f71dcf18c34103788f3523, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is generally good, with clear sections for Experience and Education. The chronological order of the experience section is well-organized, making it easy to follow the career progression., score=65, readability=The resume is highly readable due to its clear headings and consistent formatting. However, ensuring consistent spacing and alignment across all sections would further enhance the visual appeal., essentialSectionsPresence=All essential sections, including Experience, Education, Skills, and Projects, are present and easily identifiable. The inclusion of publications and achievements also adds significant value to the resume., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly due to its clear structure and the inclusion of key information. Further optimization, such as incorporating keywords from job descriptions, can improve its ATS readability., score=60, scale=100, keyElementsReadableByATS=Key elements like full name, contact information, and experience details are readily apparent and well-structured for ATS. Including relevant keywords will significantly improve ATS compatibility.}, impact={feedback=The resume effectively uses bullet points to describe roles and responsibilities. The use of action verbs is good; however, some points lack specific quantifiable achievements, which could boost the impact further., score=60, spellCheck=The resume is free of spelling errors, which is essential. Ensure to review the content for any other grammatical errors., bulletPointsUsage=Bullet points effectively summarize the responsibilities and achievements in each role, making it easy to scan the content. Improving the consistency and detail of the bullet points would be beneficial., weakActionVerbs=The resume primarily contains strong action verbs, but a review to ensure the most impactful verbs are used throughout would improve the impact. Review all the action verbs for the roles mentioned in the experience section., scale=100, quantifyingImpact=Some sections could benefit from quantifiable data to showcase achievements more effectively. For example, quantifying the impact of projects or the scale of responsibilities could significantly improve the resume., repetitionAvoidance=There is minimal repetition of action verbs throughout the resume. Strive to use only the most impactful words when describing your achievements., accomplishmentLanguage=The use of result-driven language is adequate. Focus on highlighting specific accomplishments and outcomes achieved in each role to better demonstrate value.}, crispness={feedback=The resume length is appropriate for the experience presented. Condensing some of the bullet points could make the content more impactful and concise., resumeLength=The resume is well-balanced in length, offering sufficient detail without being overly verbose. Further condensing can make the resume even more effective., score=62, bulletPointsCount=The number of bullet points is reasonable. Review the bullet points and find ways to be more concise to be in line with the job descriptions., fillerWords=The resume generally avoids filler words, contributing to its clarity. Be highly critical of any fluff or lack of conciseness., bulletPointLength=The bullet point lengths vary; some are concise, while others could be shortened. Focus on conveying the maximum information within a concise space., scale=100}, qualityAddOn={feedback=The resume generally avoids buzzwords, but it can be improved. Consistency in formatting, especially dates, is a crucial aspect for a good resume., score=68, buzzwordsCliches=The resume avoids many buzzwords or cliches but must ensure that the statements are more specific. Choose specific examples over generic statements., datesFormatting=The date formatting is consistent, which ensures clarity. Ensure consistency across all dates for professional presentation., activeVoice=The use of active voice is consistent, making the descriptions clear and impactful. This enhances the directness and clarity of the content., scale=100, personalPronounsUsage=The resume effectively avoids the use of personal pronouns, maintaining a professional tone. Keep the resume from first-person tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T05:57:51.473839, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 05:57:51, id=70670a83-1186-456e-bf9e-b4305d90c32b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 05:57:04, status=no-answer}

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