Call Details

Bolna ID: 40f2d21b-a0c6-4a88-985f-68aefcbc9b47

Phone: +918860740329

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 11:13:05

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 11:24:06

Next Call Scheduled:
2025-10-21 11:24:06

Call Timeline 14
2025-10-21 11:13:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 11:13:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:13:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:13:36
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 11:13:36
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 11:13:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 11:18:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0cca1847-0d27-4c7f-8080-2a38c114f0fc}
2025-10-21 11:19:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=0cca1847-0d27-4c7f-8080-2a38c114f0fc, attempt_no=1, status=BUSY}
2025-10-21 11:19:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 11:19:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0cca1847-0d27-4c7f-8080-2a38c114f0fc}
2025-10-21 11:24:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e2d21211-4e28-45cf-b669-e91682da7a8c}
2025-10-21 11:25:00
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e2d21211-4e28-45cf-b669-e91682da7a8c, attempt_no=2, status=BUSY}
2025-10-21 11:25:00
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 11:25:00
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e2d21211-4e28-45cf-b669-e91682da7a8c}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 05:43:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T05:43:06.473462, scheduled_at=2025-10-21T05:43:06.473434, custom_extractions=null, telephony_data={duration=0.0, to_number=+918860740329, provider_call_id=cb5be8ba-f5e5-4d94-bd31-e43a72e92ad9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918860740329, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 11:02:17, callback_request_id=null, is_callback=null, fullName=SANDIP, resume_review_id=68f71a9618c34103788f346f, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all essential sections such as Career Overview, Professional Experience, and Education. However, the personal details section is too detailed and could be condensed for better clarity., score=66, readability=The dense paragraphs in certain sections reduce readability. Breaking these into bullets would enhance clarity significantly., essentialSectionsPresence=The Experience section is comprehensive but should be in reverse chronological order to highlight recent roles. The Education section is sufficiently detailed with clear chronological order., scale=100}, atsReadabilityScore={feedback=The resume is fairly well-structured for ATS readability but could benefit from more keyword optimization. The inclusion of more industry-specific terms is recommended., score=65, scale=100, keyElementsReadableByATS=Most key elements like contact information and job titles are clear, but integrating more keywords related to sales and business development will heighten compatibility.}, impact={feedback=The impact of your roles is somewhat lost due to lack of quantifiable achievements. Adding specific numbers to accomplishments would greatly enhance impact., score=57, spellCheck=Though largely free from spelling errors, maintaining thorough spell checks ensures professional presentation, and there are no glaring mistakes found., bulletPointsUsage=While bullet points are used, their utilization is inconsistent, and some sections are dense with text. Standardizing bullet points would improve the resume's flow., weakActionVerbs=The use of strong verbs is inconsistent, with some sections relying on more passive language. Replacing weak verbs with stronger action-oriented verbs will add vigor to your accomplishments., scale=100, quantifyingImpact=There's minimal quantification of achievements, which lessens the impact of your statements. Including metrics such as 'increased sales by X%' would convey stronger accomplishments., repetitionAvoidance=Several roles use repetitive language, which could be simplified with varied verbs to avoid monotony. Explore using synonyms to diversify the language., accomplishmentLanguage=Your language occasionally lacks a result-driven emphasis. Prioritize words and phrases that clearly articulate the achievements and outcomes of your roles.}, crispness={feedback=The resume is overly long given the experience level, which diminishes its clarity. Reducing unnecessary details will enhance conciseness., resumeLength=The document is overly long at several pages, which is excessive even for extensive experience. Aim to condense to two pages by trimming less impactful details., score=55, bulletPointsCount=The bullet points used are too few for some roles and too lengthy for others, which impacts the quick readability. Strive for balance in bullet usage across all experiences., fillerWords=The presence of filler words is notable and detracts from the clarity. Removing unnecessary language will help sharpen the resume's focus., bulletPointLength=Excessively lengthy bullet points dilute the intended impact and reader engagement. Consider breaking longer bullet points into concise, impactful statements., scale=100}, qualityAddOn={feedback=The presence of buzzwords like 'relationship building' and 'networking' should be minimized for specificity. Consistency in date formatting can be improved., score=60, buzzwordsCliches=Buzzwords are evident, often repeating terms better suited for narration than results. Aim to replace clichés with precise, contextual accomplishments., datesFormatting=Inconsistencies in date formatting were noticed; maintaining a uniform 'MM/YYYY' format will enhance professional presentation., activeVoice=Use of active voice is decent but could be improved for more sections. Reconstruct passive constructions into active ones for more dynamism., scale=100, personalPronounsUsage=The exclusion of personal pronouns is proficiently maintained throughout. Continue to ensure this standard across the document for professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T05:43:35.955965, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 05:43:35, id=40f2d21b-a0c6-4a88-985f-68aefcbc9b47, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 05:43:06, status=busy}

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