Call Details

Bolna ID: 3e6ef491-52c4-45e3-bb91-68b032994d89

Phone: +919786969919

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 10:34:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 10:45:41

Next Call Scheduled:
2025-10-21 10:45:41

Call Timeline 14
2025-10-21 10:34:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 10:34:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:34:12
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:34:39
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:34:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 10:34:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 10:40:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2051a1af-2675-4d01-9ce6-f4cd94568b5b}
2025-10-21 10:40:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2051a1af-2675-4d01-9ce6-f4cd94568b5b, attempt_no=1, status=BUSY}
2025-10-21 10:40:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 10:40:41
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2051a1af-2675-4d01-9ce6-f4cd94568b5b}
2025-10-21 10:46:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ffd40726-0b28-4ebe-91f2-9de2fa19fd73}
2025-10-21 10:46:35
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ffd40726-0b28-4ebe-91f2-9de2fa19fd73, attempt_no=2, status=BUSY}
2025-10-21 10:46:35
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 10:46:35
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ffd40726-0b28-4ebe-91f2-9de2fa19fd73}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 05:04:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T05:04:05.653421, scheduled_at=2025-10-21T05:04:05.653385, custom_extractions=null, telephony_data={duration=0.0, to_number=+919786969919, provider_call_id=bf4061b1-2f2f-4d83-bb23-e5f745595fa3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919786969919, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 10:23:05, callback_request_id=null, is_callback=null, fullName=Somesh, resume_review_id=68f7117b9f941c720e720754, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with sections well defined, such as contact information, skills, and achievements. However, the sequence of sections like achievements and work experience could be more logically ordered to improve readability., score=68, readability=While readability is generally good, the lack of consistent formatting in section headers could hinder quick scanning. Breaking up some of the larger text blocks into bullet points would enhance clarity., essentialSectionsPresence=The essential sections like experience, contact, and skills are present, and these are crucial for ATS parsing. However, the absence of an education section might be a drawback for some employers assessing qualifications., scale=100}, atsReadabilityScore={feedback=Most essential details are placed in a manner compatible with ATS systems, such as clear headings and structured information. Ensuring keywords relevant to desired roles are well-integrated will enhance this further., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact details and job titles are ATS-readable, crucial for initial screenings. Integrating role-specific keywords more thoroughly would improve ATS compatibility, particularly in the technical skills section.}, impact={feedback=The impact is generally strong with quantifiable achievements, enhancing the overall strength of the resume. However, there is an overuse of certain action verbs which could be varied for better narrative strength., score=62, spellCheck=The resume appears free from spelling errors, which is excellent for a professional document. Consistent proofreading ensures the document maintains its professionalism and accuracy., bulletPointsUsage=The use of bullet points is effective in listing accomplishments, although consistency in bullet point presentation could be improved. Consider using bullet points for longer text sections to enhance impact further., weakActionVerbs=Some usage of weak action verbs is present, for instance in explaining technical skills. Stronger verbs would contribute to a more dynamic resume tone., scale=100, quantifyingImpact=The resume effectively quantifies many achievements, such as percentage increases and app installs, which is a strong aspect. However, more quantification in early job roles could strengthen those entries., repetitionAvoidance=Repetition of certain phrases and verbs could be reduced to maintain reader engagement. Trying to use varied language and syntax will prevent monotony and make the resume more engaging., accomplishmentLanguage=Use of accomplishment-oriented language is good, frequently reflecting results and achievements. There is room for more varied expressions of outcomes which could add depth to the bullet points.}, crispness={feedback=The resume is somewhat lengthy, and there are areas where conciseness could be improved. The number of bullet points is excessive in some sections, and this detracts from the crispness of content delivery., resumeLength=For someone with this level of experience, the resume could be shortened to focus on the most relevant achievements and skills. Keeping it to one or two pages maximum is advisable for clarity., score=54, bulletPointsCount=The bullet points are numerous, which dilutes their impact. A more selective approach highlighting the most significant achievements could benefit clarity and focus., fillerWords=Several filler words could be eliminated to sharpen the focus of certain sections. Streamlining the language will enhance overall readability and clarity., bulletPointLength=Some bullet points are excessively long, which affects readability. Shortening them will help maintain the reader’s interest and make key points stand out more effectively., scale=100}, qualityAddOn={feedback=While the resume avoids excessive buzzwords, there is room for more specific terminology to replace some vague terms. Inconsistent date formatting slightly disrupts the professional presentation of the content., score=58, buzzwordsCliches=There is a balanced use of industry-relevant terms, but avoiding clichés in favor of precise wording could add more credibility. Focus on using specific examples of skills and outcomes where possible., datesFormatting=Dates are presented inconsistently, which can confuse the reader. Ensuring uniformity in date presentation across all entries is vital for maintaining a professional appearance., activeVoice=There is a strong use of active voice, creating more engagement with the accomplishments listed. 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