Call Details

Bolna ID: d2d0925b-7bec-4133-943b-afc3b06064ff

Phone: +919555871196

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 10:20:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 10:31:27

Next Call Scheduled:
2025-10-21 10:31:27

Call Timeline 14
2025-10-21 10:20:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 10:20:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:20:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:20:33
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 10:20:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 10:20:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 10:25:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4760a4ca-8a8b-4c44-b73b-e03abffe2707}
2025-10-21 10:26:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4760a4ca-8a8b-4c44-b73b-e03abffe2707, attempt_no=1, status=NO_ANSWER}
2025-10-21 10:26:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-21 10:26:27
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4760a4ca-8a8b-4c44-b73b-e03abffe2707}
2025-10-21 10:31:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7a9141fc-c119-458b-90c1-5fdaf24c1532}
2025-10-21 10:32:26
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7a9141fc-c119-458b-90c1-5fdaf24c1532, attempt_no=2, status=BUSY}
2025-10-21 10:32:26
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 10:32:26
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7a9141fc-c119-458b-90c1-5fdaf24c1532}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 04:50:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T04:50:05.667422, scheduled_at=2025-10-21T04:50:05.667387, custom_extractions=null, telephony_data={duration=0.0, to_number=+919555871196, provider_call_id=6eee021c-2d58-4114-8c73-ed6917a11cad, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919555871196, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 10:09:53, callback_request_id=null, is_callback=null, fullName=Vishwamitra, resume_review_id=68f70e669f941c720e7206bf, reviewDetails={overallScore={score=58.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has separated sections, but lacks consistency in formatting, particularly in how dates and job titles are presented. Essential sections are present but not easily locatable due to mixed chronology and formatting issues., score=60, readability=The document's readability is hindered by inconsistent layout and dense text sections. Slight variations in formatting can confuse both the reader and ATS systems., essentialSectionsPresence=Key sections such as Experience, Education, and Certifications are included, but not in the most suitable order for readability, as the Experience section lacks clear, reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume generally includes the necessary elements for ATS parsing but format inconsistencies pose challenges to effective parsing. Including more keywords pertaining to specific roles and industries could improve compatibility., score=63, scale=100, keyElementsReadableByATS=Basic elements like contact info, job titles, and employers are readable by ATS, but issues with ordered chronology and mixed formatting reduce effective scanning.}, impact={feedback=The resume uses bullet points efficiently in some parts but lacks consistency throughout, with several long and narrative-like statements. Quantifiable achievements are largely absent, diminishing the impact of the roles described., score=58, spellCheck=Minor spelling errors appear infrequently, indicating a good level of accuracy, although complete consistency is necessary., bulletPointsUsage=There are bullet points used in job responsibilities, enhancing clarity, but some statements remain too lengthy and list-like, reducing their impactfulness., weakActionVerbs=Action verbs are generally weak or generic; replacing 'made' with 'developed' or 'improved' could add concise energy to the statements., scale=100, quantifyingImpact=The resume seldom quantifies achievements or improvements, which could strengthen the perception of past accomplishments, such as 'increased productivity by 15% through process enhancements.', repetitionAvoidance=While there's an attempt to cover a range of responsibilities, similar types of tasks could be better distinguished to avoid redundant language., accomplishmentLanguage=The language is process-oriented rather than achievement-focused, often describing duties without showcasing results. 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