Call Details

Bolna ID: 542f0adf-f525-4f34-8cc8-8d2bbd6a3569

Phone: +917208761916

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 09:30:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 09:41:34

Next Call Scheduled:
2025-10-21 09:41:34

Call Timeline 14
2025-10-21 09:30:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 09:30:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:30:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:30:44
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:30:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 09:30:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 09:36:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7a392215-15d6-4f6f-abef-1b16f6f1c6c2}
2025-10-21 09:36:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7a392215-15d6-4f6f-abef-1b16f6f1c6c2, attempt_no=1, status=BUSY}
2025-10-21 09:36:34
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 09:36:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7a392215-15d6-4f6f-abef-1b16f6f1c6c2}
2025-10-21 09:41:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=58fc88ba-1e48-4775-a730-61ccefaa7e32}
2025-10-21 09:42:07
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=58fc88ba-1e48-4775-a730-61ccefaa7e32, attempt_no=2, status=BUSY}
2025-10-21 09:42:07
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 09:42:07
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=58fc88ba-1e48-4775-a730-61ccefaa7e32}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 04:00:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T04:00:05.506588, scheduled_at=2025-10-21T04:00:05.50656, custom_extractions=null, telephony_data={duration=0.0, to_number=+917208761916, provider_call_id=03cafc6a-7739-4fc6-a23b-ac3104704a85, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917208761916, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 09:19:28, callback_request_id=null, is_callback=null, fullName=Amit, resume_review_id=68f702989f941c720e7204d2, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally clear but needs better chronological structuring. Essential sections like Education and Experience are present but could be better organized according to relevance and recency., score=65, readability=Overall readability is decent, but separating sections with more distinct headlines could enhance clarity. Consider using different text weights to separate information more effectively., essentialSectionsPresence=Your resume includes important sections like Education and Work Experience. However, a better detailing of the Skills section focusing on industry-specific skills would improve readability., scale=100}, atsReadabilityScore={feedback=The resume is somewhat compatible with ATS but could be improved with better formatting and keyword usage. Including more industry-relevant terms could enhance its discoverability by automated systems., score=62, scale=100, keyElementsReadableByATS=Essential elements like contact information and job titles are readable, but some sections like Skills could be more explicitly labeled. Clear headers and strategic placement of keywords are recommended for better ATS readability.}, impact={feedback=While the resume contains valuable information, it lacks quantifiable achievements that demonstrate impact. Many bullet points use passive language without clearly showing results., score=55, spellCheck=The resume contains minor errors and typos which detract from professionalism. Thorough proofreading is recommended to correct any spelling mistakes and grammatical errors., bulletPointsUsage=Bullet points are used to list responsibilities but they lack emphasis on achievements and outcomes. Consider enhancing bullet points by starting with strong action verbs and clearly defining results., weakActionVerbs=Weak action verbs are prevalent, which does not effectively convey energy or expertise. Replace verbs like 'do' with stronger actions such as 'implemented' or 'executed' for more compelling statements., scale=100, quantifyingImpact=There’s minimal usage of quantifiable data in achievements which makes it hard to ascertain the impact of your work. Including metrics like percentages, dollar amounts, and timeframes could significantly improve the impact., repetitionAvoidance=There is some repetition in phrases and responsibilities that could be streamlined. Aim to diversify the language used to describe similar tasks and focus on unique accomplishments., accomplishmentLanguage=The language is somewhat neutral and does not adequately reflect accomplishments. Focus on outcome-driven language to better highlight how your work benefited the team or company.}, crispness={feedback=The resume's length is somewhat excessive given the detailed descriptions of roles. Reducing the length of bullet points and avoiding redundancy can help improve conciseness., resumeLength=The resume is slightly long for the experience level, suggesting that some sections could be condensed. Focus on your most significant and impactful experiences to maintain interest., score=52, bulletPointsCount=There are sufficient bullet points to describe each role, but not all add significant value. Consider limiting points to the most impactful achievements for conciseness., fillerWords=There's a noticeable presence of filler words that do not contribute to clarity or substance. Removing these unnecessary words can make your statements more direct and impactful., bulletPointLength=Many bullet points are overly lengthy, making them difficult to read quickly. 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