Call Details

Bolna ID: fd318913-882b-4625-ac2f-c592185b8cae

Phone: +917845853992

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-21 09:26:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 09:38:43

Next Call Scheduled:
2025-10-21 09:38:43

Call Timeline 14
2025-10-21 09:26:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 09:26:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:26:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:27:07
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:27:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-21 09:27:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-21 09:32:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=45e26527-830d-4b6a-a185-2d5e666b829f}
2025-10-21 09:33:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=45e26527-830d-4b6a-a185-2d5e666b829f, attempt_no=1, status=NO_ANSWER}
2025-10-21 09:33:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-21 09:33:43
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=45e26527-830d-4b6a-a185-2d5e666b829f}
2025-10-21 09:39:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6914bc12-9357-4f10-85e6-138f2b18606d}
2025-10-21 09:40:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6914bc12-9357-4f10-85e6-138f2b18606d, attempt_no=2, status=NO_ANSWER}
2025-10-21 09:40:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 09:40:06
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6914bc12-9357-4f10-85e6-138f2b18606d}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 04:02:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T04:02:39.811458, scheduled_at=2025-10-21T04:02:39.811428, custom_extractions=null, telephony_data={duration=0.0, to_number=+917845853992, provider_call_id=f03bceaf-7675-4515-82c6-a104d4c4510f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917845853992, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fd318913-882b-4625-ac2f-c592185b8cae, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T04:03:42.826454, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 04:03:42, id=45e26527-830d-4b6a-a185-2d5e666b829f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 04:02:39, status=no-answer}

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{created_at_str=2025-10-21 03:56:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T03:56:04.739644, scheduled_at=2025-10-21T03:56:04.739624, custom_extractions=null, telephony_data={duration=0.0, to_number=+917845853992, provider_call_id=de846aba-3097-4e48-983a-b3b4fc40f2b2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917845853992, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 09:15:44, callback_request_id=null, is_callback=null, fullName=Vignesh, resume_review_id=68f7019c9f941c720e7204af, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents the contact details upfront but lacks a clear structure for the sections. Essential sections like Skills and Education are present but could be better organized in terms of hierarchy., score=58, readability=Though the contact details are readable, the overall document suffers from poor alignment and section separation, affecting readability. Consistent formatting will enhance professional presentation., essentialSectionsPresence=The Experience section should be placed before Education for better emphasis. Sections like Skills are present but not effectively utilized due to vague headings., scale=100}, atsReadabilityScore={feedback=The resume includes vital details for ATS compatibility but lacks optimized keywords. Enhance keyword usage aligned with industry roles to improve ATS performance., score=60, scale=100, keyElementsReadableByATS=Contact information and basic elements are easy for ATS systems to parse. Nevertheless, restructuring headings and sections can improve keyword recognition.}, impact={feedback=While there are bullet points in the Experience section, they often lack quantifiable achievements. There should be a focus on impact and results rather than tasks., score=55, spellCheck=The resume contains minor errors in spacing and alignment, which can distract from the content. Ensuring all sections are aligned helps maintain a clean professional image., bulletPointsUsage=Bullet points are used, but they could be more effective by being more concise and focused. Make sure they highlight key achievements instead of routine tasks., weakActionVerbs=Occurrences of weak verbs like 'checked' could be replaced with stronger action verbs to convey proactivity and impact. More impactful verbs can elevate the presentation of duties., scale=100, quantifyingImpact=The resume lacks specific numerical achievements or metrics, which diminishes the impact. Incorporate quantifiable data to demonstrate success and contributions in your roles., repetitionAvoidance=There is a noticeable repetition in some action verbs used across different experiences. Use varied and dynamic verbs to maintain engagement and describe distinct accomplishments., accomplishmentLanguage=There is a need for more accomplishment-oriented language that emphasizes outcomes rather than processes. Highlight contributions to organizational goals or improvements achieved.}, crispness={feedback=The resume is overly lengthy for the level of detail provided, leading to unnecessary filler. It would benefit from more succinct bullet points and a refined structure., resumeLength=At this length, the resume loses focus and can tire the reader. Aim for brevity, especially in describing roles and responsibilities; one page should suffice., score=50, bulletPointsCount=There is an excess of bullet points that should be reduced. Focus on quality over quantity by filtering out less impactful points., fillerWords=The resume contains several filler words that do not add value. Eliminating these will improve clarity and impact., bulletPointLength=Some bullet points are excessively wordy and need to be cut down. Aim for a clear and concise structure that quickly gets to the point., scale=100}, qualityAddOn={feedback=The resume employs a few cliched terms without adding substantial value. Consistent date formatting is required to enhance readability., score=57, buzzwordsCliches=Avoid phrases like 'team player' and focus on specific contributions. Original descriptions will help eliminate generic impressions., datesFormatting=Dates are formatted inconsistently throughout the document. Use a standard format for all entries to avoid confusion and maintain flow., activeVoice=Active voice is needed to strengthen the resume's impact. 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