Call Details

Bolna ID: eb4ce01f-8d97-491a-982d-d1c322d81d63

Phone: +919837667533

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-21 09:20:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 09:31:29

Next Call Scheduled:
2025-10-21 09:31:29

Call Timeline 14
2025-10-21 09:20:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 09:20:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:20:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:20:56
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 09:20:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-21 09:20:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-21 09:26:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec4e6197-155a-4b7d-834c-dcca2644ff42}
2025-10-21 09:26:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ec4e6197-155a-4b7d-834c-dcca2644ff42, attempt_no=1, status=BUSY}
2025-10-21 09:26:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 09:26:29
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec4e6197-155a-4b7d-834c-dcca2644ff42}
2025-10-21 09:31:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8bad9743-7bf7-4da4-af67-1169d88c137b}
2025-10-21 09:32:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8bad9743-7bf7-4da4-af67-1169d88c137b, attempt_no=2, status=NO_ANSWER}
2025-10-21 09:32:32
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 09:32:32
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8bad9743-7bf7-4da4-af67-1169d88c137b}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 03:56:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T03:56:04.127202, scheduled_at=2025-10-21T03:56:04.127179, custom_extractions=null, telephony_data={duration=0.0, to_number=+919837667533, provider_call_id=4a95510d-a7a5-4b95-a008-7e32bf440edb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919837667533, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=eb4ce01f-8d97-491a-982d-d1c322d81d63, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T03:56:28.487342, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 03:56:28, id=ec4e6197-155a-4b7d-834c-dcca2644ff42, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 03:56:04, status=busy}

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{created_at_str=2025-10-21 03:50:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T03:50:03.532467, scheduled_at=2025-10-21T03:50:03.532435, custom_extractions=null, telephony_data={duration=0.0, to_number=+919837667533, provider_call_id=4de6043d-391c-48e1-85a3-4a7f4e6fd134, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919837667533, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 09:09:21, callback_request_id=null, is_callback=null, fullName=SHAH, resume_review_id=68f6f9fe9f941c720e7203e3, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear separation between sections, which aids in readability, but improvements in reverse chronology are needed for better impact. Consider moving the most recent experience to the forefront for better emphasis., score=65, readability=The information is presented in a block format which hinders quick scanning. Incorporate more whitespace and possibly revise headers for easier navigation and improved readability., essentialSectionsPresence=All essential sections such as Summary, Experience, Skills, Certifications, and Education are present. However, restructuring them in a more hierarchical order could enhance overall searchability by ATS systems., scale=100}, atsReadabilityScore={feedback=The resume includes most essential elements needed for ATS readability, such as contact information and job titles, but keyword optimization is lacking. Integrating role-specific terms and highlighting recent experiences would enhance ATS compatibility., score=67, scale=100, keyElementsReadableByATS=Key details like name, contact info, and job roles are well-organized and should be recognized by ATS systems. However, include more industry-specific keywords to align with job descriptions and improve matching accuracy.}, impact={feedback=The resume provides a broad view of experience but lacks quantifiable accomplishments, which would significantly heighten impact. Including metrics or specific achievements would create a more compelling narrative., score=60, spellCheck=The resume appears to be free from glaring spelling errors, which is commendable. Maintain this attention to detail, especially in names and professional terms., bulletPointsUsage=Bullet points are used but not consistently or effectively across the entire document. Ensure all experience entries utilize bullet points to maintain uniformity and enhance readability., weakActionVerbs=The use of action verbs is inconsistent; consider more dynamic verbs like 'achieved', 'innovated', or 'led'. Strong verbs will create a more engaging and powerful resume., scale=100, quantifyingImpact=There's a noticeable absence of data-driven achievements in most sections. Consider integrating specific numbers such as 'increased efficiency by 20%' to better showcase your impacts., repetitionAvoidance=Some repetition is noted in verbiage across job roles, which could be refined. Diversify your language and focus on unique achievements for each job entry., accomplishmentLanguage=Shifting from task-oriented descriptions to an accomplishment-focused narrative would greatly enhance the resume's impact. Clearly state results to make your contributions evident.}, crispness={feedback=The resume could benefit from condensation to improve crispness. Eliminate redundancy and focus on concise descriptions to make it more impactful., resumeLength=It aligns with a professional with extensive experience, yet could still be more concise. Aim for a two-page limit by trimming less pertinent details in earlier roles., score=55, bulletPointsCount=An overreliance on non-bullet point listing is noticeable. Increase the use of bullet points to summarize key responsibilities and achievements succinctly., fillerWords=The presence of filler words detracts from the crispness of the resume. Eliminate unnecessary adverbs and adjectives for a sharper, clearer description., bulletPointLength=Bullet points often extend too long and can be more succinct. Aim to keep bullet points to a single line for better clarity and ease of understanding., scale=100}, qualityAddOn={feedback=Using active voice throughout would enhance the resume’s dynamism. Consistent formatting, particularly with dates, will add to its professionalism., score=58, buzzwordsCliches=Frequent use of general terms such as 'team player' and 'proficient' undermines specificity. 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