Call Details

Bolna ID: 63902129-43c2-4c38-9ef1-3feb02ca8fb4

Phone: +918951170715

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 283.00s

Cost: ₹50.46

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-20 18:37:02

Ended:
Not set

Last Processed:
2025-10-20 18:41:03

Last Retry At:
2025-10-20 18:41:03

Next Retry Scheduled:
2025-10-20 18:47:14

Next Call Scheduled:
2025-10-20 18:47:14

Call Timeline 12
2025-10-20 18:37:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 18:37:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 18:37:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 18:37:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 18:39:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-20 18:39:38}
2025-10-20 18:41:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 18:41:03, message=Successfully fetched and saved additional details}
2025-10-20 18:42:14
COMPLETED MAIN
CALLBACK_UPDATE
₹45.46
Duration: 281.90s
2025-10-20 18:42:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 18:42:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 18:42:18
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f6353202f50f05e78d4a1a, scheduled_for=2025-10-21T09:00}
2025-10-20 18:42:18
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=pricing_info, phone_number=+918951170715}
2025-10-20 18:42:25
COMPLETED MAIN
CALLBACK_UPDATE
₹50.46
Duration: 281.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled, disposition_3=Customer agreed to next weekend call}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Madesha, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just yeah i'm looking for job change
assistant:  Got it, Madesha. You have around ten years of experience, right?
user:  not ten years
assistant:   Sorry, can you please
user:  so six months
assistant:   Thanks
user:  six point five years
assistant:   Six point five years, got it! What kind of roles are you targeting?
user:  call productions investment banking
assistant:   Nice choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i mean that's why the i engine that every the company is
assistant:   Right, ATS filters resumes before
user:  in bills right
assistant:   Exactly, Madesha. Your resume score was sixty point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no actually i have not tried
assistant:   That’s
user:  i recently just started
assistant:    Makes sense! Are you customizing your resume for each job or using the same one for all applications?
user:  using the same for all the application
assistant:   Hmm, that’s likely why calls are low. Your resume needs keywords for each job to pass ATS. Does that make sense?
user:  yeah
assistant:   Perfect! Your CV should act like a magnet, highlighting skills and achievements for each role. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Want me to explain more?
user:  no no no actually come can you please come to the point
assistant:   Sure! Your resume score shows it needs an upgrade to get noticed by ATS and recruiters. Outspark can help you with ATS-friendly, job-customized resumes that get more interview calls. Interested to hear how?
user:  yeah but i'm not ready to pay anything yeah of now
assistant:    I get it, Madesha. But think about this—investing in a strong resume now can open doors to better jobs faster. What if I told you we have a special discount just for you today? Want to know more?
user:  even i don't have any amount as of today even if you give
assistant:    I understand money’s tight. But imagine missing out on great jobs just because your resume isn’t getting seen. This small investment could change your career path. When would be a better time to talk about this?
user:  maybe come in next month
assistant:    No worries,
user:  it'll be good because
assistant:    I get it, Madesha. How about I schedule a quick call with a Senior Resume Expert next month? They can help you plan without pressure. What day works for you?
user:  it it would be weekend
assistant:    Perfect, Madesha
user:  what is the yeah what is i mean can you please tell me the mountain range
assistant:    Sorry, Madesha, I didn’t get that. Can you please repeat?
user:  can you please specify the cost for that resume upgradation
assistant:    Sure! The full package with ten ATS-friendly resumes, cover letters, interview kits, and LinkedIn services is usually over ten thousand rupees. But right now, we offer it at just two thousand plus GST for three days. Interested?
user:  mhmm okay
assistant:   Great! I’ll send you a limited-time payment link on WhatsApp so you can grab this offer quickly. What’s the best number to share it on?
user:  as of now i'm not
assistant:    I understand
user:  not in a situation to
assistant:    I get it, Madesha. How about I check back with you in a few weeks? When would be a good time to reconnect?
user:  totally right next week
assistant:    Perfect, Madesha
user:  any any weekend you can call me
assistant:    Got it! I’ll call you next weekend to discuss your resume upgrade. Looking forward to helping you then!
user:  okay thank you
assistant:    You’re welcome, Madesha! Talk soon and take care!
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Madesha mentioned he hasn't actively tried applying for jobs yet and is using the same resume for all applications. Anita suggested customizing the resume for each job to improve visibility to recruiters. 

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user:  hello
assistant:  Hi Madesha, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just yeah i'm looking for job change
assistant:  Got it, Madesha. You have around ten years of experience, right?
user:  not ten years
assistant:   Sorry, can you please
user:  so six months
assistant:   Thanks
user:  six point five years
assistant:   Six point five years, got it! What kind of roles are you targeting?
user:  call productions investment banking
assistant:   Nice choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i mean that's why the i engine that every the company is
assistant:   Right, ATS filters resumes before
user:  in bills right
assistant:   Exactly, Madesha. Your resume score was sixty point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no actually i have not tried
assistant:   That’s
user:  i recently just started
assistant:    Makes sense! Are you customizing your resume for each job or using the same one for all applications?
user:  using the same for all the application
assistant:   Hmm, that’s likely why calls are low. Your resume needs keywords for each job to pass ATS. Does that make sense?
user:  yeah
assistant:   Perfect! Your CV should act like a magnet, highlighting skills and achievements for each role. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Want me to explain more?
user:  no no no actually come can you please come to the point
assistant:   Sure! Your resume score shows it needs an upgrade to get noticed by ATS and recruiters. Outspark can help you with ATS-friendly, job-customized resumes that get more interview calls. Interested to hear how?
user:  yeah but i'm not ready to pay anything yeah of now
assistant:    I get it, Madesha. But think about this—investing in a strong resume now can open doors to better jobs faster. What if I told you we have a special discount just for you today? Want to know more?
user:  even i don't have any amount as of today even if you give
assistant:    I understand money’s tight. But imagine missing out on great jobs just because your resume isn’t getting seen. This small investment could change your career path. When would be a better time to talk about this?
user:  maybe come in next month
assistant:    No worries,
user:  it'll be good because
assistant:    I get it, Madesha. How about I schedule a quick call with a Senior Resume Expert next month? They can help you plan without pressure. What day works for you?
user:  it it would be weekend
assistant:    Perfect, Madesha
user:  what is the yeah what is i mean can you please tell me the mountain range
assistant:    Sorry, Madesha, I didn’t get that. Can you please repeat?
user:  can you please specify the cost for that resume upgradation
assistant:    Sure! The full package with ten ATS-friendly resumes, cover letters, interview kits, and LinkedIn services is usually over ten thousand rupees. But right now, we offer it at just two thousand plus GST for three days. Interested?
user:  mhmm okay
assistant:   Great! I’ll send you a limited-time payment link on WhatsApp so you can grab this offer quickly. What’s the best number to share it on?
user:  as of now i'm not
assistant:    I understand
user:  not in a situation to
assistant:    I get it, Madesha. How about I check back with you in a few weeks? When would be a good time to reconnect?
user:  totally right next week
assistant:    Perfect, Madesha
user:  any any weekend you can call me
assistant:    Got it! I’ll call you next weekend to discuss your resume upgrade. Looking forward to helping you then!
user:  okay thank you
assistant:    You’re welcome, Madesha! Talk soon and take care!
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Madesha mentioned he hasn't actively tried applying for jobs yet and is using the same resume for all applications. Anita suggested customizing the resume for each job to improve visibility to recruiters. 

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Context Details
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