Call Details

Bolna ID: 078b843f-9c9c-4ae1-98c3-677fd30d5365

Phone: +918095211644

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 127.80s

Cost: ₹20.76

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-20 16:30:04

Ended:
Not set

Last Processed:
2025-10-20 16:34:03

Last Retry At:
2025-10-20 16:34:03

Next Retry Scheduled:
2025-10-20 16:37:37

Next Call Scheduled:
2025-10-20 16:37:37

Call Timeline 11
2025-10-20 16:30:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 16:30:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:30:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:30:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:32:37
COMPLETED MAIN
CALLBACK_UPDATE
₹18.26
Duration: 127.80s
2025-10-20 16:32:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 16:32:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 16:32:39
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=callback mentioned for updating resume properly, callback_id=68f616cf02f50f05e78d4840, scheduled_for=2025-10-20T17:02:39.880061636}
2025-10-20 16:34:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 16:34:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-20 16:34:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 16:34:03, message=Successfully fetched and saved additional details}
2025-10-20 16:36:31
COMPLETED MAIN
CALLBACK_UPDATE
₹20.76
Duration: 127.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Not Interested - Call Back Later, disposition_3=Customer will reach out later}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi SUKANYA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes anita
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  ma'am i'm just trying to update my resume i just
assistant:  Got
user:  tried myself so
assistant:  I get it, SUKANYA
user:  though i saw your post in linkedin i just yeah
assistant:   That’s great you found us on LinkedIn! Updating your resume yourself is a start, but a customized, ATS-friendly resume can really boost your interview calls. Want to hear how we can help?
user:  right now no no anita so if required i'll definitely reach out to you back
assistant:   I understand, SUKANYA, but just so you know, your resume score is sixty one point two out of one hundred. Anything below eighty is usually poor for ATS. Would you like to
user:  i admister
assistant:   Sorry, could you please repeat that? I didn’t quite catch it.
user:  no i
assistant:   No worries
user:  i could understand what you're trying to say but
assistant:   That
user:  this is just a beginning i i didn't update my resume properly even i didn't update in my personal education nothing so i just to try a bit i just uploaded but once i try to myself update the resume properly then i could reach out to you again i try it for the next score and then i can reach out you back
assistant:  That’s a good plan, SUKANYA! But remember, a strong, ATS-friendly resume from the start can save you time and get you more calls. Why wait? Want me to share how we can make your resume shine now?
user:  not now anita thank you
assistant:   I get it, but just so you know, this offer is only for three days. Don’t miss out when you’re ready. Can
user:  yeah yeah i got it sure sure definitely i'll reach you
assistant:   Perfect, SUKANYA! I’ll be here when you’re ready. Have a great day!
user:  sure
assistant: Call will now disconnect
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user:  hello
assistant:  Hi SUKANYA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes anita
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  ma'am i'm just trying to update my resume i just
assistant:  Got
user:  tried myself so
assistant:  I get it, SUKANYA
user:  though i saw your post in linkedin i just yeah
assistant:   That’s great you found us on LinkedIn! Updating your resume yourself is a start, but a customized, ATS-friendly resume can really boost your interview calls. Want to hear how we can help?
user:  right now no no anita so if required i'll definitely reach out to you back
assistant:   I understand, SUKANYA, but just so you know, your resume score is sixty one point two out of one hundred. Anything below eighty is usually poor for ATS. Would you like to
user:  i admister
assistant:   Sorry, could you please repeat that? I didn’t quite catch it.
user:  no i
assistant:   No worries
user:  i could understand what you're trying to say but
assistant:   That
user:  this is just a beginning i i didn't update my resume properly even i didn't update in my personal education nothing so i just to try a bit i just uploaded but once i try to myself update the resume properly then i could reach out to you again i try it for the next score and then i can reach out you back
assistant:  That’s a good plan, SUKANYA! But remember, a strong, ATS-friendly resume from the start can save you time and get you more calls. Why wait? Want me to share how we can make your resume shine now?
user:  not now anita thank you
assistant:   I get it, but just so you know, this offer is only for three days. Don’t miss out when you’re ready. Can
user:  yeah yeah i got it sure sure definitely i'll reach you
assistant:   Perfect, SUKANYA! I’ll be here when you’re ready. Have a great day!
user:  sure
assistant: Call will now disconnect
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Context Details
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