Call Details

Bolna ID: 064ffba5-47d0-4d6b-b8c7-290ca184b9ef

Phone: +918197408070

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-20 16:27:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-20 16:38:09

Next Call Scheduled:
2025-10-20 16:38:09

Call Timeline 14
2025-10-20 16:27:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 16:27:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:27:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:27:33
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:27:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-20 16:27:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-20 16:32:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4576c676-ca89-41b1-a523-685cee5b88d5}
2025-10-20 16:33:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4576c676-ca89-41b1-a523-685cee5b88d5, attempt_no=1, status=BUSY}
2025-10-20 16:33:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-20 16:33:09
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4576c676-ca89-41b1-a523-685cee5b88d5}
2025-10-20 16:38:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2ae88150-a3d0-4a84-a1b4-8796104b7889}
2025-10-20 16:39:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2ae88150-a3d0-4a84-a1b4-8796104b7889, attempt_no=2, status=BUSY}
2025-10-20 16:39:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-20 16:39:08
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2ae88150-a3d0-4a84-a1b4-8796104b7889}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-20 10:57:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T10:57:05.546872, scheduled_at=2025-10-20T10:57:05.546839, custom_extractions=null, telephony_data={duration=0.0, to_number=+918197408070, provider_call_id=30f81b76-3cb2-4233-ac3d-430608376886, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918197408070, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 16:16:07, callback_request_id=null, is_callback=null, fullName=Shashank, resume_review_id=68f612ab9f941c720e71f17e, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is well-structured with clearly demarcated sections, making it easy to navigate. However, a more chronological presentation of the experience under each role could enhance clarity further., score=69, readability=The text is generally readable with appropriate use of headers and bullet points to break down information efficiently. Nonetheless, a more uniform font style and size throughout the document would improve its overall readability., essentialSectionsPresence=The resume includes essential sections such as Professional Summary, Core Skills, Experience, Education, and Certifications, which cover a comprehensive set of necessary information for any role. There's no presence of unnecessary sections like extracurricular activities or hobbies, which keeps the focus professional and targeted., scale=100}, atsReadabilityScore={feedback=The resume is well-aligned with standard ATS readability practices, with correct labeling and a clean format. Strong adherence to ATS norms helps in optimizing keyword-based searchability., score=71, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and professional history are ATS friendly, ensuring the system can parse essential data. Further keyword optimization according to the specific job description would maximize effectiveness.}, impact={feedback=The resume uses strong, action-oriented language that effectively communicates the candidate's accomplishments and responsibilities. However, some sections would benefit from additional quantifiable achievements to better illustrate impact., score=67, spellCheck=The document appears to be spellchecked, with no apparent spelling errors detected. Consistent proofing is advised to maintain this standard., bulletPointsUsage=Bullet points are effectively used to list responsibilities and achievements, aiding in breaking down complex tasks into digestible information. However, a couple of points are lengthy and could be condensed for better brevity., weakActionVerbs=The resume strategically uses strong action verbs, though enhancing variety in verb selection could elevate the writing style even more. Utilizing different verbs for similar achievements would enhance engagement., scale=100, quantifyingImpact=There's a good use of quantifiable data such as '30% faster onboarding' and '25% improved wireless coverage', which effectively highlights the candidate's accomplishments. Increasing the frequency of such data could further bolster the impact., repetitionAvoidance=Overall, the document successfully avoids unnecessary repetition, keeping the content fresh and engaging throughout. Yet, a few sections repeat similar actions that could be diversified to maintain interest., accomplishmentLanguage=Accomplishment-oriented language is consistent, focusing on outcomes rather than tasks. Further emphasis could be placed on results in a couple of instances to enhance perceived contributions.}, crispness={feedback=The resume is slightly verbose, which can detract from its overall impact. Condensing information to focus on key achievements and skills would increase its effectiveness., resumeLength=While the content is thorough, the overall length might be slightly excessive for the experience level and could be trimmed for conciseness. Focusing on the most impactful experiences might help in achieving this., score=58, bulletPointsCount=A high number of bullet points, particularly in sections like professional experience, can overwhelm the reader. Consider merging or truncating points to maintain reader interest., fillerWords=There are occasional uses of filler words that don't add substance to the achievements or skills. Removing these would enhance clarity and ensure every word contributes to the narrative., bulletPointLength=Many bullet points are lengthy and contain detailed information that could be more action-focused and condensed. Keeping points concise would make them more effective and impactful., scale=100}, qualityAddOn={feedback=Stylistically, the resume largely avoids overused buzzwords while maintaining a professional tone. Consistent formatting and errors reduction would enhance its presentability., score=60, buzzwordsCliches=Buzzwords are kept to a minimum, enhancing originality and specificity. There is room to refine language further to eliminate any cliched expressions entirely., datesFormatting=Dates are consistently formatted across the document, contributing to a polished appearance. However, double-checking each entry for consistency will ensure there are no discrepancies., activeVoice=The resume predominantly uses active voice, which conveys a more engaging and direct tone. 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