Call Details

Bolna ID: 41fd890c-2359-48e7-aba4-502e653b10e0

Phone: +919908905647

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-20 16:19:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-20 16:31:04

Next Call Scheduled:
2025-10-20 16:31:04

Call Timeline 14
2025-10-20 16:19:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 16:19:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:19:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:19:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 16:19:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-20 16:19:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-20 16:25:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b716e934-1418-42e3-8644-acfe840dbb89}
2025-10-20 16:26:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b716e934-1418-42e3-8644-acfe840dbb89, attempt_no=1, status=NO_ANSWER}
2025-10-20 16:26:04
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-20 16:26:04
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b716e934-1418-42e3-8644-acfe840dbb89}
2025-10-20 16:31:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=489a60df-64df-4a9a-866d-cf78f0f32c3b}
2025-10-20 16:32:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=489a60df-64df-4a9a-866d-cf78f0f32c3b, attempt_no=2, status=NO_ANSWER}
2025-10-20 16:32:41
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-20 16:32:41
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=489a60df-64df-4a9a-866d-cf78f0f32c3b}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-20 10:49:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T10:49:04.97788, scheduled_at=2025-10-20T10:49:04.977848, custom_extractions=null, telephony_data={duration=0.0, to_number=+919908905647, provider_call_id=9c4e46ba-c10a-4b34-a3b7-d2600709dee7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919908905647, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 16:08:44, callback_request_id=null, is_callback=null, fullName=RAKESH, resume_review_id=68f610f218c34103788f1d5e, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Experience, and Education. However, there are inconsistencies in the chronological order in the Education section, which need correction for better readability., score=65, readability=The resume's overall readability is moderate; clear headers and bullet points help. Improving the chronological order and eliminating date errors would enhance readability further., essentialSectionsPresence=The Summary, Skills, and Experience sections are present, but the Education section shows incorrect dates, indicating a potential error. Ensure all sections are logically ordered and the content is accurate., scale=100}, atsReadabilityScore={feedback=The resume is generally well-suited for ATS systems due to clear structure and keyword usage. Avoiding non-standard layouts and ambiguous terms will optimize ATS compatibility., score=70, scale=100, keyElementsReadableByATS=Key elements such as job titles, companies, and contact info are adequately ATS-readable. Ensuring all sections follow a clear, linear format would further enhance parsing.}, impact={feedback=Impact of achievements is moderately shown but lacks quantification in several aspects. Using more active language with specific metrics would greatly enhance impact., score=60, spellCheck=The spell check reveals no glaring errors, indicating good attention to detail. Ensure continuous accuracy by reviewing for subtle typos or incorrect terms., bulletPointsUsage=Good use of bullet points is evident, organizing job functions logically. Strengthening the bullet points by adding more quantifiable achievements will increase effectiveness., weakActionVerbs=Current verbs generally create a good impact, though stronger verbs could replace some weaker ones. Enhancing verbs can make descriptions more dynamic and engaging., scale=100, quantifyingImpact=Achievements are mentioned, but very few are quantified, which reduces impact. Including specific metrics or percentages to highlight achievements would provide clarity and significance., repetitionAvoidance=There is some repetition of roles and tasks across different positions, reducing the impact. Streamlining descriptions to focus on unique contributions would be beneficial., accomplishmentLanguage=Uses accomplishment-driven language in places, but many sections remain descriptive rather than achievement-driven. Prioritizing results-oriented phrasing would enhance persuasion.}, crispness={feedback=The resume's crispness is lacking due to some redundancy and unnecessarily long sections. Condensing wordy bullet points and avoiding filler words could enhance clarity., resumeLength=The overall length is appropriate for a professional with this experience, but some sections are overly wordy. Focusing on concise, direct statements would improve efficiency., score=55, bulletPointsCount=The use of bullet points is excessive, which may overwhelm the reader. Streamlining by removing less critical details would help maintain focus on key achievements., fillerWords=Filler words are present, detracting from the resume’s conciseness and clarity. Removing unnecessary language can significantly sharpen the resume's focus., bulletPointLength=Several bullet points are too long, diminishing their impact and clarity. Ensuring each point is under two lines will make information more digestible and impactful., scale=100}, qualityAddOn={feedback=While style generally follows standards, some sections rely on clichés or buzzwords and could use specificity. Consistent date formatting and eliminating personal pronouns will also aid professionalism., score=60, buzzwordsCliches=The resume contains several common buzzwords and clichés. Replacing these with specific examples will make the content more engaging., datesFormatting=There are inconsistencies in date formats that should be addressed for uniformity. 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