Call Details

Bolna ID: 2e8b0f24-215c-4fd0-b5de-d57f0e48ff4b

Phone: +917339306820

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 39.00s

Cost: ₹5.12

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-20 15:27:07

Ended:
Not set

Last Processed:
2025-10-20 15:29:39

Last Retry At:
2025-10-20 15:29:39

Next Retry Scheduled:
2025-10-20 15:33:15

Next Call Scheduled:
2025-10-20 15:33:15

Call Timeline 10
2025-10-20 15:27:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 15:27:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:27:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:27:24
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:28:15
COMPLETED MAIN
CALLBACK_UPDATE
₹4.12
Duration: 39.00s
2025-10-20 15:28:15
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 15:28:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 15:28:21
COMPLETED MAIN
CALLBACK_UPDATE
₹5.12
Duration: 39.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Positive Engagement, disposition_3=Interested in Services}}}
2025-10-20 15:29:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-20 15:29:39}
2025-10-20 15:29:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-20 15:29:39}
Call History (Raw Callbacks) 5

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Continuing this practice is commendable for maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T09:57:12.753209, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 09:57:12, id=2e8b0f24-215c-4fd0-b5de-d57f0e48ff4b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=28, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=28}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:57:08, status=ringing}

{created_at_str=2025-10-20 09:57:08, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T09:57:08.144712, scheduled_at=2025-10-20T09:57:08.144686, custom_extractions=null, telephony_data={duration=0.0, to_number=+917339306820, provider_call_id=9cd940a7-3ccb-4d6e-ad53-43730617733d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917339306820, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 15:16:38, callback_request_id=null, is_callback=null, fullName=SHANMUGANATHAN.K, resume_review_id=68f604c89f941c720e71ef79, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout lacks a professional touch, with sections inadequately organized. Improvement is needed in section headings and overall template consistency., score=62, readability=The contact information is scattered and hard to locate at a glance. Aligning such details in a top header could improve readability significantly., essentialSectionsPresence=Essential sections like Experience and Education are present but not effectively structured. The Experience section should be placed in reverse chronological order for clarity., scale=100}, atsReadabilityScore={feedback=ATS readability is impaired by inconsistent formatting and scattered contact elements. Streamlining key information presentation would enhance ATS compatibility., score=64, scale=100, keyElementsReadableByATS=Not all critical information is efficiently digestible by ATS due to format variance. Reorganizing into a structured format will bolster ATS friendliness.}, impact={feedback=Impact is diluted through vague language and lack of quantifiable results. Strengthening the resume with precise, data-driven achievements would elevate its impact., score=58, spellCheck=Spell check appears satisfactory with no evident grammatical errors. Maintaining this level of linguistic accuracy is essential for professionalism., bulletPointsUsage=Bullet points are currently used but lack consistent structure and clarity. Crisp and concise bullet points with action-oriented focuses would enhance readability and impact., weakActionVerbs=The text employs weak action verbs that do not reflect authority and achievement. Replacing them with strong, dynamic verbs would strengthen narrative impact., scale=100, quantifyingImpact=There is minimal quantification of achievements, which fails to demonstrate tangible impact. Including metrics and specific results would strengthen the presentation considerably., repetitionAvoidance=There's noticeable repetition of certain phrases and action verbs, leading to redundancy. Diversifying language and introducing variety in verb usage is necessary., accomplishmentLanguage=Accomplishment-driven language is insufficient, undermining potential leadership and influence. Rewriting entries to reflect outcomes and achievements could enhance credibility.}, crispness={feedback=The resume contains excessive length in bullet points, diluting key information. Eliminating redundant phrases and focusing on key achievements will contribute to a crisper narrative., resumeLength=The current resume length feels slightly bloated given the professional history presented. Consolidating previous roles into key achievements can streamline the document., score=52, bulletPointsCount=Excessive bullet points in some sections overwhelm the reader. Limiting bullet points to only essential highlights can lead to a more reader-friendly format., fillerWords=There's an observable presence of filler words which dilute the overall content. Removing non-essential words can significantly improve clarity and effectiveness., bulletPointLength=Bullet points lack brevity and are often verbose, detracting from immediate impact. Ensuring they are concise and impactful will help retain reader attention., scale=100}, qualityAddOn={feedback=Quality of language could benefit from elimination of generic phrases and enhanced specificity. Streamlining date formats and avoiding recurring clichés is essential., score=59, buzzwordsCliches=The presence of buzzwords like 'self-starter' and 'fast learner' weakens effectiveness. Using concrete examples of these traits in action would provide better clarity., datesFormatting=Inconsistency in date formats is present; a unified format such as 'MMM YYYY' is advised throughout. Consistency in presentation aids both readability and professionalism., activeVoice=The presence of passive voice reduces immediacy and engagement. An active voice lends stronger impact and focus, enhancing persuasive power., scale=100, personalPronounsUsage=The resume largely maintains the appropriate avoidance of personal pronouns. Continuing this practice is commendable for maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T09:57:10.597395, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 09:57:10, id=2e8b0f24-215c-4fd0-b5de-d57f0e48ff4b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=28, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=28}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:57:08, status=initiated}
Context Details
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