Call Details
Bolna ID:
17577f3f-74b2-414f-9c8c-ca94be6bed64
Phone: +918469956583
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 324.00s
Cost: ₹50.94
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-20 15:27:04
Ended:
Not set
Last Processed:
2025-10-20 15:31:03
Last Retry At:
2025-10-20 15:31:03
Next Retry Scheduled:
2025-10-20 15:37:57
Next Call Scheduled:
2025-10-20 15:37:57
Call Timeline 19
Call History (Raw Callbacks) 10
{created_at_str=2025-10-20 10:08:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=13.21, batch_id=null, cost_breakdown={synthesizer=9.43, transcriber=1.254, synthesizer_breakdown={welcome_message=0, conversation=9.43}, llm=1.028, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=1.254}, network=1.85, llm_breakdown={analytics=0, summarization=0.013000000000000001, extraction=0, conversation=0.736, hangup=0.279}}, created_at=2025-10-20T10:08:03.469077, scheduled_at=2025-10-20T10:08:03.469024, custom_extractions=null, telephony_data={duration=83.0, to_number=+918469956583, provider_call_id=03b02bf1-8c37-4148-a78e-f47bd9a9e6ff, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/dd690639-4d57-4dd3-a5da-df730102dc72.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918469956583, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=17577f3f-74b2-414f-9c8c-ca94be6bed64, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to chat?
user: yes
assistant: Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user: are you a or a human
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. So, are you looking to change jobs or just update your resume?
user: looking for change
assistant: Got it! You
user: i recently called got
assistant: Oh, okay
user: i just recently got a call from this
assistant: That’s good to hear! Are you getting enough relevant interview calls with your current resume?
user: no
assistant: Hmm, are you customizing your resume for each job or using
user: no
assistant: That’s probably why calls are low. Your resume needs to match job keywords to pass ATS filters. Makes sense?
user: yeah
assistant: Perfect! Your resume should act like a magnet, pulling in the right roles. Want me to explain how Outspark can help you get there?
, updated_at=2025-10-20T10:10:19.60109, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 10:10:19, id=df8a8c9c-63e3-4fb0-a30a-8febaae8d777, campaign_id=null, summary=The conversation is between a user and an AI agent named Anita from Outspark. Anita initiates the call, confirming that the user is available to chat. She inquires about the user's resume score and whether they are looking for a job change or just updating their resume. The user expresses that they are looking for a job change and mentions they recently received a call regarding job opportunities. Anita asks if the user is getting enough relevant interview calls, to which the user responds negatively. Anita suggests that the low number of calls may be due to the user's resume not being customized for each job, which is important for passing ATS filters. The user agrees with this assessment, and Anita offers to explain how Outspark can assist in improving the user's resume to attract the right job roles., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "Looking for job change"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Looking for job change}}}, smart_status=dropped, conversation_duration=81.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=81.799934, provider_connected=false}, transcriber_duration=81.799934, transcriber_model=nova-3, synthesizer_characters=943, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=943, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=154, input=266}, azure_gpt-4_1-mini={output=219, input=17510}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=154, input=266, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=219, input=17510, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=63, input=18594, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 10:08:03, status=completed}
{created_at_str=2025-10-20 09:57:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=50.94, batch_id=null, cost_breakdown={synthesizer=39.69, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=39.69}, llm=5.749999999999999, transfer_cost=0.0, platform=5.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=5.55, llm_breakdown={analytics=0, summarization=0.028000000000000004, extraction=0, conversation=4.164, hangup=1.558}}, created_at=2025-10-20T09:57:05.531725, scheduled_at=2025-10-20T09:57:05.531688, custom_extractions=null, telephony_data={duration=324.0, to_number=+918469956583, provider_call_id=755143f9-bc4d-4a3e-90b0-1d63cfc5953b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/1f36862b-14f8-47e8-b55a-420d3d80af55.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918469956583, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 15:16:09, callback_request_id=null, is_callback=null, fullName=Sandip, resume_review_id=68f604449f941c720e71ef66, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Experience and Education. However, it lacks some professional polish due to formatting inconsistencies that can be easily rectified., score=69, readability=Readability is generally good, but there are small issues with mixed spacing, particularly in the contact details, which could interrupt ATS parsing. Simplifying section headers and ensuring consistency in bullet points would enhance readability., essentialSectionsPresence=All essential sections such as Work Experience, Education, and Skills are included, making the resume comprehensive for an ATS scan. However, the inclusion of a Personal Information section is unnecessary and could be omitted., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, yet small errors in contact details and formatting could inhibit system parsing. Rectifying these will strengthen ATS compatibility significantly., score=64, scale=100, keyElementsReadableByATS=Crucial elements such as name, employer, and education details are present and likely readable by ATS systems. Ensuring no formatting errors hinder the parsing of these key sections will optimize ATS detection and increase matches.}, impact={feedback=The resume provides a solid account of job responsibilities but lacks quantified achievements that would strengthen its impact. Better use of strong action verbs and quantifiable results would make the accomplishments more tangible., score=55, spellCheck=Overall spelling is acceptable with minor typographical errors, particularly in the candidate's email which could easily be flagged by ATS systems. Consistency in font and capitalization also requires attention for flawless presentation., bulletPointsUsage=Bullet points are used effectively to segregate responsibilities and achievements, maintaining a focus on key points. However, some bullet points are too generic and could be refined to highlight specific accomplishments or results., weakActionVerbs=Some statements rely on weaker action verbs that fail to convey a sense of achievement or initiative. Switching to more impactful verbs like 'Drove', 'Accomplished', or 'Championed' would enhance the dynamic nature of the resume., scale=100, quantifyingImpact=The resume lacks significant numerical data to quantify successes, which can diminish the perceived impact of the roles. Including specific figures, such as budget managed or teams led, would add concrete impact to the described responsibilities., repetitionAvoidance=There is noticeable repetition in phrasing and verbs, particularly with words like 'Collaborated' and 'Ensured', detracting from uniqueness. Consider varying sentence structure and word choice to avoid monotony., accomplishmentLanguage=There's an over-representation of passive language over accomplishment-focused phrasing, which could reduce the effectiveness of the described roles. Rewriting with a focus on outcomes and results achieved will improve this.}, crispness={feedback=The resume's length is adequate, but the verbosity in bullet points detracts from their punchiness. Removing redundant language would tighten the narrative and maintain reader engagement., resumeLength=At multiple pages, the resume borders on excessive for the experience level; reducing it by streamlining roles and achievements can more effectively engage recruiters. Revisiting each section to ensure it directly contributes to job fit is advised., score=50, bulletPointsCount=The number of bullet points is extensive, which can overwhelm the reader; condensing them into key achievements that align with the target job role is recommended. Aim to highlight 3-5 major points per position to maintain clarity., fillerWords=The use of filler and verbose language is evident throughout, diminishing the resume's directness. Focus on replacing these with succinct action-focused phrasing to preserve attention and clarity., bulletPointLength=Many bullet points are excessively lengthy and risk losing reader interest; concise, action-oriented statements would enhance its impact. Shortening them to direct statements will improve resume flow and retention., scale=100}, qualityAddOn={feedback=The resume avoids major clichés, though some sections are bloated with generic descriptions. Consistent formatting of dates and more precise language will enhance professional delivery., score=56, buzzwordsCliches=Usage of terms like 'Dynamic' and 'Experienced' may come across as clichéd without specific examples to back them up. Offering examples or success stories could mitigate this issue and make the resume more persuasive., datesFormatting=Dates are presented in a consistent format which aids clarity, but the resume would further benefit from ensuring all sections follow this uniformity for professional polish. Correct alignment and consistent formats are essential for ATS parsing., activeVoice=While many statements utilize an active voice effectively to convey accomplishments, some areas still lean towards passive descriptions. A thorough review would help identify where statements could be more active and direct., scale=100, personalPronounsUsage=There is appropriate avoidance of personal pronouns, which maintains professionalism. Ensuring that third-person language is consistent will enhance cohesiveness throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Sandip?
user: yes ma'am who is this
assistant: Hi Sandip, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes yes no problem
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no i want to change my job
assistant: Got it, Sandip. You have around ten years of experience, right?
user: no around eight year eight years for eight eight plus
assistant: Eight plus years, perfect. What kind of roles are you targeting?
user: currently i'm working with the senior software engineer dot net
assistant: Nice, Sandip. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries
user: i just seen your post on linkedin so i'll check
assistant: ATS is software that helps HR shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes
assistant: Your resume scored fifty eight point eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: no i'm using the same for all the application
assistant: Hmm, that’s likely why you’re not getting enough calls. Your resume has formatting and keyword issues, so ATS might be rejecting it. Does that make sense?
user: yes
assistant: Your CV should act like a magnet, Sandip. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidate can get missed. You get what I mean?
user: yes
assistant: So, two things: your resume might miss ATS keywords, and your job search method might not be the best. Want me to explain more?
user: yes
assistant: There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware of this?
user: no
assistant: Most senior jobs are filled by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Makes sense?
user: yes ma'am
assistant: Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get noticed by companies like Amazon and Uber?
user: yes
assistant: Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user: yes ma'am
assistant: We also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Interested?
user: yep
assistant: Our Post Buddy service guides what to post, when, and how to comment, helping you become a thought leader in your field. What do you think this package should cost, Sandip?
user: i don't know any idea ma'am
assistant: No worries, Sandip. This whole package is valued over ten thousand rupees, but for a limited time, we offer it at just two thousand plus GST. Interested to know more?
user: yes
assistant: Great! I’ll send you a limited-time discounted payment link on WhatsApp so you can grab this offer quickly. Ready?
user: okay
assistant: Perfect, Sandip! I’m sending
user: ma'am can we get any more discount
assistant: I get it, Sandip, but this price is already a big discount for everything included. It’s a limited offer for serious career growth. Can I help you grab it now?
user: yes how many points of six
assistant: Your resume
user: entire course with gst
assistant: Sandip, the full package with GST is just two thousand plus GST. It’s a great deal for
user: no no i yes but i'm not like getting
assistant: I understand
user: i'm just confused what is means of two thousand plus gst can you give me exact amount
assistant: Sure, Sandip! Two thousand plus GST means two thousand plus eighteen percent tax, so total around two thousand three hundred sixty rupees. Clear now?
user: yes
assistant: Awesome! So, should I send the payment link to your WhatsApp now?
user: okay no problem
assistant: Great, Sandip! I’m sending the payment link to your WhatsApp right now. Check and grab it soon!
user: okay and like how i can contact you if i have any question or any query
assistant: You can reply to the WhatsApp message anytime, Sandip. I’m here to help whenever you need!
assistant: Call will now disconnect
, updated_at=2025-10-20T10:10:02.406661, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 10:10:02, id=17577f3f-74b2-414f-9c8c-ca94be6bed64, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Sandip to discuss his resume and job search. Sandip expressed that he is looking to change jobs and has around eight years of experience as a senior software engineer. Anita explained the importance of having an ATS-friendly resume, as Sandip's current resume scored poorly and was likely causing him to miss out on interview opportunities.
Anita offered a package that includes ten ATS-friendly CVs, cover letters, interview prep kits, and LinkedIn services for a promotional price of two thousand plus GST. Sandip showed interest but was initially confused about the total cost, which Anita clarified as approximately two thousand three hundred sixty rupees.
Anita assured Sandip that he could reach out via WhatsApp for any further questions. The call ended with Anita sending the payment link to Sandip's WhatsApp., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested - Positive", "disposition_3": "Interested - Positive - Interested in pricing"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Positive, disposition_3=Interested - Positive - Interested in pricing}}}, smart_status=completed, conversation_duration=322.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3987, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3969, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=179, input=1107}, azure_gpt-4_1-mini={output=881, input=100554}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=179, input=1107, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=881, input=100554, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=203, input=103795, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:57:05, status=completed}
{created_at_str=2025-10-20 10:08:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=11.71, batch_id=null, cost_breakdown={synthesizer=9.43, transcriber=1.254, synthesizer_breakdown={welcome_message=0, conversation=9.43}, llm=1.028, platform=0, transcriber_breakdown={analytics=0, conversation=1.254}, network=0, llm_breakdown={analytics=0, summarization=0.013000000000000001, extraction=0, conversation=0.736, hangup=0.279}}, created_at=2025-10-20T10:08:03.469077, scheduled_at=2025-10-20T10:08:03.469024, custom_extractions=null, telephony_data={duration=0.0, to_number=+918469956583, provider_call_id=03b02bf1-8c37-4148-a78e-f47bd9a9e6ff, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918469956583, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=17577f3f-74b2-414f-9c8c-ca94be6bed64, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to chat?
user: yes
assistant: Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user: are you a or a human
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. So, are you looking to change jobs or just update your resume?
user: looking for change
assistant: Got it! You
user: i recently called got
assistant: Oh, okay
user: i just recently got a call from this
assistant: That’s good to hear! Are you getting enough relevant interview calls with your current resume?
user: no
assistant: Hmm, are you customizing your resume for each job or using
user: no
assistant: That’s probably why calls are low. Your resume needs to match job keywords to pass ATS filters. Makes sense?
user: yeah
assistant: Perfect! Your resume should act like a magnet, pulling in the right roles. Want me to explain how Outspark can help you get there?
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{created_at_str=2025-10-20 09:57:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=45.44, batch_id=null, cost_breakdown={synthesizer=39.69, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=39.69}, llm=5.749999999999999, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.028000000000000004, extraction=0, conversation=4.164, hangup=1.558}}, created_at=2025-10-20T09:57:05.531725, scheduled_at=2025-10-20T09:57:05.531688, custom_extractions=null, telephony_data={duration=0.0, to_number=+918469956583, provider_call_id=755143f9-bc4d-4a3e-90b0-1d63cfc5953b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918469956583, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 15:16:09, callback_request_id=null, is_callback=null, fullName=Sandip, resume_review_id=68f604449f941c720e71ef66, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Experience and Education. 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user: yes ma'am who is this
assistant: Hi Sandip, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes yes no problem
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no i want to change my job
assistant: Got it, Sandip. You have around ten years of experience, right?
user: no around eight year eight years for eight eight plus
assistant: Eight plus years, perfect. What kind of roles are you targeting?
user: currently i'm working with the senior software engineer dot net
assistant: Nice, Sandip. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries
user: i just seen your post on linkedin so i'll check
assistant: ATS is software that helps HR shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes
assistant: Your resume scored fifty eight point eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: no i'm using the same for all the application
assistant: Hmm, that’s likely why you’re not getting enough calls. Your resume has formatting and keyword issues, so ATS might be rejecting it. Does that make sense?
user: yes
assistant: Your CV should act like a magnet, Sandip. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidate can get missed. You get what I mean?
user: yes
assistant: So, two things: your resume might miss ATS keywords, and your job search method might not be the best. Want me to explain more?
user: yes
assistant: There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware of this?
user: no
assistant: Most senior jobs are filled by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Makes sense?
user: yes ma'am
assistant: Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get noticed by companies like Amazon and Uber?
user: yes
assistant: Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user: yes ma'am
assistant: We also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Interested?
user: yep
assistant: Our Post Buddy service guides what to post, when, and how to comment, helping you become a thought leader in your field. What do you think this package should cost, Sandip?
user: i don't know any idea ma'am
assistant: No worries, Sandip. This whole package is valued over ten thousand rupees, but for a limited time, we offer it at just two thousand plus GST. Interested to know more?
user: yes
assistant: Great! I’ll send you a limited-time discounted payment link on WhatsApp so you can grab this offer quickly. Ready?
user: okay
assistant: Perfect, Sandip! I’m sending
user: ma'am can we get any more discount
assistant: I get it, Sandip, but this price is already a big discount for everything included. It’s a limited offer for serious career growth. Can I help you grab it now?
user: yes how many points of six
assistant: Your resume
user: entire course with gst
assistant: Sandip, the full package with GST is just two thousand plus GST. It’s a great deal for
user: no no i yes but i'm not like getting
assistant: I understand
user: i'm just confused what is means of two thousand plus gst can you give me exact amount
assistant: Sure, Sandip! Two thousand plus GST means two thousand plus eighteen percent tax, so total around two thousand three hundred sixty rupees. Clear now?
user: yes
assistant: Awesome! So, should I send the payment link to your WhatsApp now?
user: okay no problem
assistant: Great, Sandip! I’m sending the payment link to your WhatsApp right now. Check and grab it soon!
user: okay and like how i can contact you if i have any question or any query
assistant: You can reply to the WhatsApp message anytime, Sandip. I’m here to help whenever you need!
assistant: Call will now disconnect
, updated_at=2025-10-20T10:02:54.14153, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 10:02:54, id=17577f3f-74b2-414f-9c8c-ca94be6bed64, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Sandip to discuss his resume and job search. Sandip expressed that he is looking to change jobs and has around eight years of experience as a senior software engineer. Anita explained the importance of having an ATS-friendly resume, as Sandip's current resume scored poorly and was likely causing him to miss out on interview opportunities.
Anita offered a package that includes ten ATS-friendly CVs, cover letters, interview prep kits, and LinkedIn services for a promotional price of two thousand plus GST. Sandip showed interest but was initially confused about the total cost, which Anita clarified as approximately two thousand three hundred sixty rupees.
Anita assured Sandip that he could reach out via WhatsApp for any further questions. The call ended with Anita sending the payment link to Sandip's WhatsApp., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=322.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3987, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3969, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=179, input=1107}, azure_gpt-4_1-mini={output=881, input=100554}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=179, input=1107, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=881, input=100554, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=203, input=103795, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:57:05, status=call-disconnected}
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Context Details
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