Call Details

Bolna ID: 8942a513-cdff-4bde-a4f5-14bebf1e1b41

Phone: +919157839870

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-20 15:05:03

Ended:
Not set

Last Processed:
2025-10-20 15:12:39

Last Retry At:
2025-10-20 15:12:39

Next Retry Scheduled:
2025-10-20 15:10:54

Next Call Scheduled:
2025-10-20 15:10:54

Call Timeline 14
2025-10-20 15:05:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 15:05:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:05:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:05:54
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 15:05:54
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-20 15:05:54
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-20 15:11:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283}
2025-10-20 15:11:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283, attempt_no=1, status=COMPLETED}
2025-10-20 15:11:36
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283, reason=Retry attempt succeeded, attempt_no=1}
2025-10-20 15:11:36
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283}
2025-10-20 15:12:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-20 15:12:39}
2025-10-20 15:27:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283, attempt_no=1, status=COMPLETED}
2025-10-20 15:27:47
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283, reason=Retry attempt succeeded, attempt_no=1}
2025-10-20 15:27:47
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=561e012a-5e9f-45d7-aa46-22e8581a2283}
Call History (Raw Callbacks) 8

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, updated_at=2025-10-20T09:57:46.353767, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 09:57:46, id=561e012a-5e9f-45d7-aa46-22e8581a2283, campaign_id=null, summary=The conversation begins with the agent greeting the user., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Conversation", "disposition_2": "No Response", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=No Response, disposition_3=}}}, smart_status=not_started, conversation_duration=5.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.3999376, provider_connected=false}, transcriber_duration=5.3999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=10, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=10, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:41:03, status=completed}

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{created_at_str=2025-10-20 09:41:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T09:41:03.691731, scheduled_at=2025-10-20T09:41:03.691705, custom_extractions=null, telephony_data={duration=0.0, to_number=+919157839870, provider_call_id=5ff25896-fbf3-455e-8a88-eb58bc7c137d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919157839870, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8942a513-cdff-4bde-a4f5-14bebf1e1b41, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T09:41:20.23832, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 09:41:20, id=561e012a-5e9f-45d7-aa46-22e8581a2283, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 09:41:03, status=in-progress}

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{created_at_str=2025-10-20 09:35:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T09:35:04.612587, scheduled_at=2025-10-20T09:35:04.612552, custom_extractions=null, telephony_data={duration=0.0, to_number=+919157839870, provider_call_id=aafa5740-e786-40c2-90a5-0b23dfbe336d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919157839870, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 14:54:19, callback_request_id=null, is_callback=null, fullName=PRIYANK, resume_review_id=68f5ff8b9f941c720e71eec4, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall layout of the resume is clear, but there is room for improvement in organizing sections such as Skills and Education to enhance readability. Reversing the Education order to prioritize the most recent qualification would improve chronological structure., score=60, readability=The font and section headers are generally clear, but some bullet points are dense and may hinder readability. Splitting longer bullet points into shorter, impactful statements can aid in comprehension., essentialSectionsPresence=The resume includes essential sections such as Contact Information, Professional Summary, Work History, Education, and Skills. However, it could benefit from a more clearly delineated Achievements section since they are currently mixed within the work experience., scale=100}, atsReadabilityScore={feedback=Key elements such as job titles and company names are easily identifiable by ATS systems, which is crucial for navigability. Incorporating more industry-specific keywords could further enhance ATS compatibility., score=65, scale=100, keyElementsReadableByATS=The key elements are structured well for ATS readability, but ensure headers and roles are precisely marked. Including specific keywords related to common industry practices or tools in the Skills section can improve match rates.}, impact={feedback=The resume includes some quantifiable achievements, but they are inconsistent across roles, often lacking numerical impact. Introducing more consistent metrics, such as percentage increases or sales volumes, would strengthen impact., score=55, spellCheck=There are no spelling errors detected, indicating a good level of initial proofreading. However, ensuring consistent use of language and grammar mechanics throughout the document is essential for maintaining professionalism., bulletPointsUsage=Bullet points are utilized effectively to outline responsibilities, but many points are too verbose, diluting their effectiveness. Shortening the points and focusing on specific achievements rather than routine tasks can improve clarity., weakActionVerbs=Some action verbs lack strength or specificity, such as 'worked' or 'provided.' Replacing them with more precise verbs like 'spearheaded' or 'facilitated' could demonstrate leadership and proactivity more effectively., scale=100, quantifyingImpact=More quantifiable impact examples, such as percentage increases or sales growth, are needed to strengthen the resume's impact. Not all roles provide numbers, which is crucial for robust impact demonstration., repetitionAvoidance=There is noticeable repetition of action verbs like 'managed' and 'developed' across different roles. Introducing a wider variety of verbs would enhance engagement and better highlight distinct achievements., accomplishmentLanguage=Accomplishment-oriented language is sporadic; emphasizing results and successes consistently will make the resume more compelling. Consider rewriting responsibilities to focus more on outcomes and achievements.}, crispness={feedback=The resume exceeds the ideal length for the level of experience, diminishing its crispness. Trimming down verbose sections can refine the document, keeping details concise and relevant., resumeLength=At two pages, the resume is slightly long for the amount of content provided. Reducing wordiness, particularly in job descriptions and eliminating repetitive information, can enhance focus., score=55, bulletPointsCount=The number of bullet points per job is occasionally overwhelming, leading to information saturation. Focusing on 3-5 impactful bullet points per role will keep the resume focused and reader-friendly., fillerWords=Filler words such as 'responsible for' are prevalent, which can dilute the impact of statements. Eliminating these words will create a stronger, more assertive document., bulletPointLength=Several bullet points are unnecessarily lengthy and contain extraneous detail. Concisely phrasing each point to emphasize key achievements will enhance understanding., scale=100}, qualityAddOn={feedback=While the document contains key information relevant to the role, stylistic consistency requires improvement. Avoiding buzzwords and cliches will create a more direct and effective message., score=60, buzzwordsCliches=Avoid using overused terms like 'dynamic' or 'customer-focused,' which can sound generic. 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Context Details
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