Call Details

Bolna ID: e63ab9c1-f981-488c-bb7f-65801fed74b7

Phone: +918127937972

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-20 14:30:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-20 14:41:10

Next Call Scheduled:
2025-10-20 14:41:10

Call Timeline 14
2025-10-20 14:30:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 14:30:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:30:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:30:35
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:30:35
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-20 14:30:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-20 14:35:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5e384e05-a331-4338-99d8-fe358365cd58}
2025-10-20 14:36:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5e384e05-a331-4338-99d8-fe358365cd58, attempt_no=1, status=BUSY}
2025-10-20 14:36:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-20 14:36:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5e384e05-a331-4338-99d8-fe358365cd58}
2025-10-20 14:41:41
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d6ea33a1-2d57-4f68-bd62-e9c3fd54ca5a}
2025-10-20 14:42:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d6ea33a1-2d57-4f68-bd62-e9c3fd54ca5a, attempt_no=2, status=NO_ANSWER}
2025-10-20 14:42:42
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-20 14:42:42
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d6ea33a1-2d57-4f68-bd62-e9c3fd54ca5a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-20 09:00:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T09:00:04.703591, scheduled_at=2025-10-20T09:00:04.703562, custom_extractions=null, telephony_data={duration=0.0, to_number=+918127937972, provider_call_id=002fb848-8db4-4515-836c-dc54690c3d24, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918127937972, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 14:19:03, callback_request_id=null, is_callback=null, fullName=BASIL, resume_review_id=68f5f74e9f941c720e71ed64, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is fairly structured with distinct sections for experience, skills, and education. However, the ordering of experience items does not follow reverse chronological order, which might confuse the readers and ATS., score=62, readability=Readable but slightly dense in sections with multiple similar sounding experiences listed next to each other. There might be issues distinguishing the end and start of sections due to inadequate spacing., essentialSectionsPresence=While essential sections like Experience, Education, and Skills are present, the inclusion of a Profile section could be redundant given the information in the Summary. Consider consolidating these two sections for clarity., scale=100}, atsReadabilityScore={feedback=Most elements needed for ATS readability are present though not entirely optimized. Correct labeling and placing recent experiences strategically would enhance ATS scoring., score=65, scale=100, keyElementsReadableByATS=Key elements such as full name, contact details, and job roles are present. Enhancement of keyword optimization relevant to specific skills or industry might increase ATS suitability.}, impact={feedback=Bullet points are used for roles and project descriptions but lack specificity and impact. Quantifiable accomplishments or results are scarce, reducing the impactful communication of achievements., score=58, spellCheck=There are no glaring spelling errors; however, more focus on consistent capitalization and formatting might help improve professionalism., bulletPointsUsage=The use of bullet points is evident, but they aren't used consistently across all sections. Each point could be modified to indicate a unique accomplishment or responsibility., weakActionVerbs=Certain bullet points use weak action verbs such as 'did' and 'handled'. Opt for stronger verbs like 'achieved', 'developed', or 'led' to describe actions., scale=100, quantifyingImpact=There is minimal use of data or metrics to quantify impacts in the roles described. Providing measurable outcomes, such as 'reduced processing time by 30%', would enhance the impact., repetitionAvoidance=There are instances of action verb repetition which could be amended by using varied verbs to describe similar actions or responsibilities. Consider using synonyms or more descriptive verbs., accomplishmentLanguage=The language used is mainly task-oriented rather than accomplishment-focused. Reframe your experience descriptions to highlight results and accomplishments.}, crispness={feedback=The resume contains detailed descriptions which sometimes become lengthy. Adjusting the bullet points to be more concise and removing filler words will help maintain the reader's attention., resumeLength=The length of the resume is suitable for the level of experience, but individual bullet points tend to become too descriptive. Focus on brevity while preserving essential information., score=53, bulletPointsCount=Each list of bullet points ties to specific projects, which is helpful, but can overwhelm with too much information. Consider narrowing down to most impactful bullet points for each section., fillerWords=There are several instances of filler words that do not contribute to the understanding of achievements. Removing these will enhance the crispness of the content., bulletPointLength=Many bullet points stretch into lengthy sentences. Shortening them to highlight key responsibilities or achievements will provide more clarity and engagement., scale=100}, qualityAddOn={feedback=The resume avoids many common buzzwords, maintaining a professional tone. 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