Call Details

Bolna ID: 19476471-6c14-4872-89e8-45723619bf56

Phone: +918008732768

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-20 14:02:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-20 14:13:09

Next Call Scheduled:
2025-10-20 14:13:09

Call Timeline 14
2025-10-20 14:02:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 14:02:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:02:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:02:38
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 14:02:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-20 14:02:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-20 14:07:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a49ab290-7a04-4137-8174-bacaead5e52a}
2025-10-20 14:08:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=a49ab290-7a04-4137-8174-bacaead5e52a, attempt_no=1, status=BUSY}
2025-10-20 14:08:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-20 14:08:09
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a49ab290-7a04-4137-8174-bacaead5e52a}
2025-10-20 14:13:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=419a48d5-363d-487b-92fd-24c16d5ca7c6}
2025-10-20 14:14:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=419a48d5-363d-487b-92fd-24c16d5ca7c6, attempt_no=2, status=BUSY}
2025-10-20 14:14:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-20 14:14:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=419a48d5-363d-487b-92fd-24c16d5ca7c6}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-20 08:32:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:32:04.53503, scheduled_at=2025-10-20T08:32:04.534999, custom_extractions=null, telephony_data={duration=0.0, to_number=+918008732768, provider_call_id=b0d6946b-43c7-4118-9374-c4a8ce1448dd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918008732768, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 13:51:47, callback_request_id=null, is_callback=null, fullName=N., resume_review_id=68f5f0e918c34103788f18b2, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Experience and Education effectively, but could benefit from clearer headings to enhance readability. Organizing the information in reverse chronological order, especially for experience, would help highlight recent accomplishments., score=68, readability=While generally readable, the lack of distinct section headings makes it harder to navigate. Incorporating clearer labels and sections could significantly enhance the readability and overall presentation., essentialSectionsPresence=The essential sections like Education and Experience are present and positioned accurately but can be reordered for better emphasis. Including a clear summary or objective at the beginning could provide a concise overview of professional capabilities., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS systems, though additional keywords related to industry trends could improve its discoverability. Consistent formatting of sections will enhance machine reading capabilities., score=66, scale=100, keyElementsReadableByATS=Key elements like the applicant's name, contact information, and position titles are correctly formatted for ATS readability. Ensuring consistency across all sections will prevent misreading by automated systems.}, impact={feedback=The resume effectively uses bullet points to outline experiences but lacks consistent quantification. Adding more data-driven accomplishments could enhance impact across the sections., score=62, spellCheck=The resume appears to be free from spelling errors, indicating a thorough spell-check was performed. Continuing this attention to detail will prevent unnecessary errors., bulletPointsUsage=Bullet points are used to convey information effectively, yet some points could be rephrased for greater conciseness. Prioritize brevity to ensure points stand out and maintain reader engagement., weakActionVerbs=Action verbs are generally strong, though a few can be replaced with more dynamic choices like 'orchestrated' instead of 'managed' to add weight to responsibilities. Consider more compelling verbs to convey a stronger sense of action., scale=100, quantifyingImpact=There are instances of quantifiable achievements, though not consistently used throughout. Including more specific metrics would strengthen the impact of your accomplishments significantly., repetitionAvoidance=Some repetition of roles and responsibilities is noted, particularly in describing experiences within similar jobs. Varying the language and focusing on unique achievements at each position could reduce redundancy., accomplishmentLanguage=There is a fair use of accomplishment-oriented language, but some statements lack the impact that more active phrasing could provide. Using outcome-focused phrasing will enhance your achievements' impact.}, crispness={feedback=The resume's length is adequate yet slightly verbose in some bullet points, affecting crispness. Shortening and combining points for conciseness where appropriate could improve readability., resumeLength=Considering the experience level, the resume's length is slightly extended and can be trimmed for more focus. Reducing redundancy in the points will create a sharper, more impactful document., score=58, bulletPointsCount=The number of bullet points is relatively high, especially in certain sections, which can overwhelm readers. Focusing on the most critical achievements will improve overall impact., fillerWords=There is a noticeable presence of filler words, which can detract from the core message. Refining language to eliminate excess verbiage will significantly enhance clarity and effectiveness., bulletPointLength=Several bullet points are overly detailed, reducing their impact. Aim for concise statements that convey essential information quickly and clearly., scale=100}, qualityAddOn={feedback=The resume is free of excessive buzzwords, though some phrases can be more specific. More consistent use of date formatting and active voice would enhance professionalism and clarity., score=60, buzzwordsCliches=While not overloaded with buzzwords, some sections rely on vague phrases which could be replaced with more specific terminologies. Focus on clear, demonstrable skills rather than generalized clichés., datesFormatting=Dates are formatted inconsistently, which can confuse readers. Adopting a uniform format (e.g., MMM YYYY) throughout will enhance clarity and professionalism., activeVoice=Use of active voice is generally solid, though some passive constructs could be revised. 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