Dashboard

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user:  hello
assistant:  Hi
user:  yeah hello yeah
assistant:  Hi Dhanapriya, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  sorry can i call you after something
assistant:  Sure, what time can I call you back today or tomorrow?
user:  no i'll only call you back
assistant:   Okay, Dhanapriya, I’ll be here when you’re ready. Just a quick note, I saw you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no no i am looking for job change
assistant:  Great to know, Dhanapriya! We have your experience as ten years, is that correct?
user:  no no i have overall seven years four months
assistant:   Thanks for that! What kind of roles are you targeting with your seven years and four months experience?
user:  it's fully accounts based since i have experience in p two p
assistant:   Got it
user:  even looking for accounts related
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no sorry
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yes
assistant:   I see your resume score was sixty one point eight out of one hundred. Anything below eighty is poor for ATS. So even if qualified, ATS may reject your resume. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  cindon
assistant:   Sorry, could you please repeat that?
user:  same one same one i'm using
assistant:   Hmm, that’s likely why calls are low. Your resume’s formatting and keywords aren’t ATS-friendly, so it’s getting rejected. Does that make sense?
user:  yes
assistant:    Your CV should act like a magnet, highlighting
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Anita explained the importance of an ATS (Applicant Tracking System) and how it affects resume visibility to employers. Dhanapriya's resume score was noted as 61.8 out of 100, which is considered poor for ATS, leading to fewer interview calls. Dhanapriya admitted to using the same resume for all applications, which Anita suggested could be the reason for the low response rate. The conversation highlighted the need for Dhanapriya to customize her resume to improve her chances of getting interview calls., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=152.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=152.59995, provider_connected=false}, transcriber_duration=152.59995, transcriber_model=nova-3, synthesizer_characters=1826, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1804, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=188, input=490}, azure_gpt-4_1-mini={output=419, input=41235}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=188, input=490, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=419, input=41235, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=98, input=42929, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:24:04, status=call-disconnected}

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