Call Details

Bolna ID: 3205d6eb-df35-47ac-a8a9-20ff2dae5a5a

Phone: +918777628224

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-20 13:45:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-20 13:56:36

Next Call Scheduled:
2025-10-20 13:56:36

Call Timeline 14
2025-10-20 13:45:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 13:45:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 13:45:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 13:45:38
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 13:45:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-20 13:45:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-20 13:50:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2}
2025-10-20 13:51:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2, attempt_no=1, status=NO_ANSWER}
2025-10-20 13:51:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-20 13:51:36
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2}
2025-10-20 13:56:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3321f289-69f7-4bd2-9594-34d80a699cb8}
2025-10-20 13:57:26
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3321f289-69f7-4bd2-9594-34d80a699cb8, attempt_no=2, status=BUSY}
2025-10-20 13:57:26
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-20 13:57:26
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3321f289-69f7-4bd2-9594-34d80a699cb8}
Call History (Raw Callbacks) 9

{created_at_str=2025-10-20 08:26:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:26:39.86474, scheduled_at=2025-10-20T08:26:39.864716, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=e96b7624-5ab5-4439-8f96-dcc2114b2416, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:27:25.899, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:27:25, id=3321f289-69f7-4bd2-9594-34d80a699cb8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:26:39, status=busy}

{created_at_str=2025-10-20 08:26:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:26:39.86474, scheduled_at=2025-10-20T08:26:39.864716, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=e96b7624-5ab5-4439-8f96-dcc2114b2416, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:26:43.284555, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:26:43, id=3321f289-69f7-4bd2-9594-34d80a699cb8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:26:39, status=ringing}

{created_at_str=2025-10-20 08:26:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:26:39.86474, scheduled_at=2025-10-20T08:26:39.864716, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=e96b7624-5ab5-4439-8f96-dcc2114b2416, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:26:41.842307, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:26:41, id=3321f289-69f7-4bd2-9594-34d80a699cb8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:26:39, status=initiated}

{created_at_str=2025-10-20 08:20:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:20:40.051207, scheduled_at=2025-10-20T08:20:40.051178, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=2d6c3650-9172-4bb5-af40-98d49edd0cff, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:21:35.839026, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:21:35, id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:20:40, status=no-answer}

{created_at_str=2025-10-20 08:20:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:20:40.051207, scheduled_at=2025-10-20T08:20:40.051178, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=2d6c3650-9172-4bb5-af40-98d49edd0cff, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:20:44.528866, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:20:44, id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:20:40, status=ringing}

{created_at_str=2025-10-20 08:20:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:20:40.051207, scheduled_at=2025-10-20T08:20:40.051178, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=2d6c3650-9172-4bb5-af40-98d49edd0cff, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:20:43.274367, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:20:43, id=026e75aa-9a5e-42f1-ac7f-86a327b2f5b2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:20:40, status=initiated}

{created_at_str=2025-10-20 08:15:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:15:04.669259, scheduled_at=2025-10-20T08:15:04.669233, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=72713760-98d2-4847-900e-27accbfbab37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 13:34:04, callback_request_id=null, is_callback=null, fullName=Prasun, resume_review_id=68f5ecc69f941c720e71eb9e, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is quite detailed but can be overwhelming due to its length. While the contact information is clear and present, the section headers are not distinct enough, which impacts easy navigation., score=65, readability=The readability is moderately impacted by large blocks of text in areas like SAP Skills and Work Experience. Improving the structure by using more bullet points and consistency in formatting can enhance readability., essentialSectionsPresence=Essential sections like Professional Summary, Experience, Skills, and Education are present. However, additional unnecessary details in certain sections make it less focused., scale=100}, atsReadabilityScore={feedback=The resume is largely readable by ATS systems, but lack of clear section headings could pose issues. Enhancing the visibility of keywords and section titles can improve ATS compatibility further., score=64, scale=100, keyElementsReadableByATS=Key elements such as contact information and employment history are generally ATS-friendly. However, improved keyword optimization, especially for the SAP domain, would strengthen ATS performance.}, impact={feedback=The resume contains comprehensive descriptions but lacks quantifiable achievements. It misses opportunities to highlight significant contributions and measurable outcomes in previous roles., score=63, spellCheck=The resume is generally error-free in terms of spelling, but the spacing and alignment issues can affect the presentation., bulletPointsUsage=There are bullet points used within the work experience sections, but they are inconsistent in format and not always direct. Consistent use of bullet points across all experiences could enhance readability., weakActionVerbs=There is some use of weak verbs across the resume. Stronger action verbs would enhance the overall impact and convey achievements more assertively., scale=100, quantifyingImpact=Most of the details lack quantifiable data, reducing the impact of achievements. Adding specific figures or percentages would illustrate contributions more effectively., repetitionAvoidance=Repetition of words like 'maintain' and 'customize' are noted. Varied language would improve the narrative and keep the reader engaged., accomplishmentLanguage=The language is heavily descriptive but not particularly accomplishment-focused. Rewriting some of the responsibilities into achievements would improve this.}, crispness={feedback=The length of the resume exceeds the usual expectation for a 5-year career span. Brevity and conciseness should be prioritized to communicate key points effectively., resumeLength=At over four pages, the resume is overly long for the experience level indicated. Reducing content and focusing on the most relevant experiences would increase efficiency., score=60, bulletPointsCount=The use of bullet points is sparse compared to the amount of information presented. More concise bullet points would make the content digestible and impactful., fillerWords=There are many filler words and unnecessary details. Streamlining the content to eliminate these would increase clarity and focus on achievements., bulletPointLength=The bullet points that are present tend to be lengthy. Condensing these to emphasize key achievements would enhance clarity., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords but could benefit from more clarity in descriptions. Consistency in style and language is still needed to fully enhance professionalism., score=62, buzzwordsCliches=Buzzwords are minimal, but some language lacks specificity. Replacing vague statements with detailed examples would enhance credibility., datesFormatting=The date format is inconsistent across the resume. Ensuring date formats are uniform would improve the professional appearance., activeVoice=Active voice is present but not consistently applied throughout. More consistent use of the active voice would improve engagement., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. However, the impersonal style occasionally becomes too abstract, losing clarity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:15:37.638411, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:15:37, id=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:15:04, status=busy}

{created_at_str=2025-10-20 08:15:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:15:04.669259, scheduled_at=2025-10-20T08:15:04.669233, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=72713760-98d2-4847-900e-27accbfbab37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 13:34:04, callback_request_id=null, is_callback=null, fullName=Prasun, resume_review_id=68f5ecc69f941c720e71eb9e, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is quite detailed but can be overwhelming due to its length. While the contact information is clear and present, the section headers are not distinct enough, which impacts easy navigation., score=65, readability=The readability is moderately impacted by large blocks of text in areas like SAP Skills and Work Experience. Improving the structure by using more bullet points and consistency in formatting can enhance readability., essentialSectionsPresence=Essential sections like Professional Summary, Experience, Skills, and Education are present. However, additional unnecessary details in certain sections make it less focused., scale=100}, atsReadabilityScore={feedback=The resume is largely readable by ATS systems, but lack of clear section headings could pose issues. Enhancing the visibility of keywords and section titles can improve ATS compatibility further., score=64, scale=100, keyElementsReadableByATS=Key elements such as contact information and employment history are generally ATS-friendly. However, improved keyword optimization, especially for the SAP domain, would strengthen ATS performance.}, impact={feedback=The resume contains comprehensive descriptions but lacks quantifiable achievements. It misses opportunities to highlight significant contributions and measurable outcomes in previous roles., score=63, spellCheck=The resume is generally error-free in terms of spelling, but the spacing and alignment issues can affect the presentation., bulletPointsUsage=There are bullet points used within the work experience sections, but they are inconsistent in format and not always direct. Consistent use of bullet points across all experiences could enhance readability., weakActionVerbs=There is some use of weak verbs across the resume. Stronger action verbs would enhance the overall impact and convey achievements more assertively., scale=100, quantifyingImpact=Most of the details lack quantifiable data, reducing the impact of achievements. Adding specific figures or percentages would illustrate contributions more effectively., repetitionAvoidance=Repetition of words like 'maintain' and 'customize' are noted. Varied language would improve the narrative and keep the reader engaged., accomplishmentLanguage=The language is heavily descriptive but not particularly accomplishment-focused. Rewriting some of the responsibilities into achievements would improve this.}, crispness={feedback=The length of the resume exceeds the usual expectation for a 5-year career span. Brevity and conciseness should be prioritized to communicate key points effectively., resumeLength=At over four pages, the resume is overly long for the experience level indicated. Reducing content and focusing on the most relevant experiences would increase efficiency., score=60, bulletPointsCount=The use of bullet points is sparse compared to the amount of information presented. More concise bullet points would make the content digestible and impactful., fillerWords=There are many filler words and unnecessary details. Streamlining the content to eliminate these would increase clarity and focus on achievements., bulletPointLength=The bullet points that are present tend to be lengthy. Condensing these to emphasize key achievements would enhance clarity., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords but could benefit from more clarity in descriptions. Consistency in style and language is still needed to fully enhance professionalism., score=62, buzzwordsCliches=Buzzwords are minimal, but some language lacks specificity. Replacing vague statements with detailed examples would enhance credibility., datesFormatting=The date format is inconsistent across the resume. Ensuring date formats are uniform would improve the professional appearance., activeVoice=Active voice is present but not consistently applied throughout. More consistent use of the active voice would improve engagement., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. However, the impersonal style occasionally becomes too abstract, losing clarity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:15:08.912265, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:15:08, id=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:15:04, status=ringing}

{created_at_str=2025-10-20 08:15:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T08:15:04.669259, scheduled_at=2025-10-20T08:15:04.669233, custom_extractions=null, telephony_data={duration=0.0, to_number=+918777628224, provider_call_id=72713760-98d2-4847-900e-27accbfbab37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918777628224, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 13:34:04, callback_request_id=null, is_callback=null, fullName=Prasun, resume_review_id=68f5ecc69f941c720e71eb9e, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is quite detailed but can be overwhelming due to its length. While the contact information is clear and present, the section headers are not distinct enough, which impacts easy navigation., score=65, readability=The readability is moderately impacted by large blocks of text in areas like SAP Skills and Work Experience. Improving the structure by using more bullet points and consistency in formatting can enhance readability., essentialSectionsPresence=Essential sections like Professional Summary, Experience, Skills, and Education are present. However, additional unnecessary details in certain sections make it less focused., scale=100}, atsReadabilityScore={feedback=The resume is largely readable by ATS systems, but lack of clear section headings could pose issues. Enhancing the visibility of keywords and section titles can improve ATS compatibility further., score=64, scale=100, keyElementsReadableByATS=Key elements such as contact information and employment history are generally ATS-friendly. However, improved keyword optimization, especially for the SAP domain, would strengthen ATS performance.}, impact={feedback=The resume contains comprehensive descriptions but lacks quantifiable achievements. It misses opportunities to highlight significant contributions and measurable outcomes in previous roles., score=63, spellCheck=The resume is generally error-free in terms of spelling, but the spacing and alignment issues can affect the presentation., bulletPointsUsage=There are bullet points used within the work experience sections, but they are inconsistent in format and not always direct. Consistent use of bullet points across all experiences could enhance readability., weakActionVerbs=There is some use of weak verbs across the resume. Stronger action verbs would enhance the overall impact and convey achievements more assertively., scale=100, quantifyingImpact=Most of the details lack quantifiable data, reducing the impact of achievements. Adding specific figures or percentages would illustrate contributions more effectively., repetitionAvoidance=Repetition of words like 'maintain' and 'customize' are noted. Varied language would improve the narrative and keep the reader engaged., accomplishmentLanguage=The language is heavily descriptive but not particularly accomplishment-focused. Rewriting some of the responsibilities into achievements would improve this.}, crispness={feedback=The length of the resume exceeds the usual expectation for a 5-year career span. Brevity and conciseness should be prioritized to communicate key points effectively., resumeLength=At over four pages, the resume is overly long for the experience level indicated. Reducing content and focusing on the most relevant experiences would increase efficiency., score=60, bulletPointsCount=The use of bullet points is sparse compared to the amount of information presented. More concise bullet points would make the content digestible and impactful., fillerWords=There are many filler words and unnecessary details. Streamlining the content to eliminate these would increase clarity and focus on achievements., bulletPointLength=The bullet points that are present tend to be lengthy. Condensing these to emphasize key achievements would enhance clarity., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords but could benefit from more clarity in descriptions. Consistency in style and language is still needed to fully enhance professionalism., score=62, buzzwordsCliches=Buzzwords are minimal, but some language lacks specificity. Replacing vague statements with detailed examples would enhance credibility., datesFormatting=The date format is inconsistent across the resume. Ensuring date formats are uniform would improve the professional appearance., activeVoice=Active voice is present but not consistently applied throughout. More consistent use of the active voice would improve engagement., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. However, the impersonal style occasionally becomes too abstract, losing clarity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T08:15:06.713142, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 08:15:06, id=3205d6eb-df35-47ac-a8a9-20ff2dae5a5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 08:15:04, status=initiated}