Call Details

Bolna ID: a767771a-ac30-4380-9b4c-0736e7fa0712

Phone: +918000072524

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 264.00s

Cost: ₹45.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-20 12:59:05

Ended:
Not set

Last Processed:
2025-10-20 13:03:03

Last Retry At:
2025-10-20 13:03:03

Next Retry Scheduled:
2025-10-20 13:09:09

Next Call Scheduled:
2025-10-20 13:09:09

Call Timeline 12
2025-10-20 12:59:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 12:59:21
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 12:59:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 12:59:32
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 13:01:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-20 13:01:38}
2025-10-20 13:03:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 13:03:03, message=Successfully fetched and saved additional details}
2025-10-20 13:04:09
COMPLETED MAIN
CALLBACK_UPDATE
₹41.00
Duration: 263.40s
2025-10-20 13:04:09
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 13:04:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 13:04:11
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=68f5e5f302f50f05e78d42b4, scheduled_for=2025-10-20T13:34:11.710695057}
2025-10-20 13:04:11
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=payment_details/pricing_info/general_info, phone_number=+918000072524}
2025-10-20 13:09:30
COMPLETED MAIN
CALLBACK_UPDATE
₹45.50
Duration: 263.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Wants Details, disposition_3=Requested Payment Link}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi RAVI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no no i'm looking for the door case
assistant:  Got it, RAVI. You mean you’re looking for a job change, right? We have your experience as ten years, is that correct?
user:  it's nine years not ten years
assistant:   Thanks for correcting me, RAVI. Nine years it is. What kind of roles are you targeting?
user:  no automation based in the automation read
assistant:   Automation roles, got it. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes
assistant:   Perfect! As you know, ATS helps HR shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Your resume score was sixty two point eight out of one hundred. That’s below the ideal eighty. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or applying with the same one for all jobs?
user:  then with the same one
assistant:   Hmm, that’s likely why you’re not getting enough calls. Your resume needs the right keywords to pass ATS filters. Does that make sense?
user:  yes
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role you want. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Can I explain how we can help?
user:  yes
assistant:    Great! There are two job markets: open and closed. Were you aware of this?
user:  yes
assistant:    Perfect! Ninety percent of hiring at your level is done by consultants using ATS or keyword matching. That’s why your resume must be ATS-friendly with relevant keywords. Would you like to know how Outspark has helped over two lakh professionals get noticed by top companies?
user:  nope
assistant:   Oh, I get it, but missing out on this could mean missing great opportunities. Outspark has helped CEOs and senior managers get calls from Amazon, Uber, and more. Don’t you want that kind of visibility too?
user:  what's your offering
assistant:   We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Following so far?
user:  yes
assistant:    We also include two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Interested?
user:  yes
assistant:    Our LinkedIn review improves your profile sections like summary and skills. The Post Buddy calendar guides what to post, when, and how to engage. What do you think this package should cost, RAVI?
user:  around
assistant:    I get
user:  four to five thousand
assistant:    That’s a fair guess, RAVI. But right now, we’re offering the entire package for just Rupees two thousand plus GST. It’s a limited-time discount for the next three days. Interested to grab this deal?
user:  can you just mail me that all the things with the payment links and all
assistant:  I can send you
user:  and what you're offering right
assistant:  I can send you the details and payment link on WhatsApp for quick access. What’s the best number to share it with, RAVI?
user:  this is the same number
assistant:   Perfect, RAVI! I’ll send the discounted payment link and all details to this number right away. You can complete the purchase whenever you’re ready.
user:  thank you
assistant:   You’re welcome, RAVI! Reach out anytime if you have questions. Wishing you the best with your job search!
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user:  hello
assistant:  Hi RAVI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no no i'm looking for the door case
assistant:  Got it, RAVI. You mean you’re looking for a job change, right? We have your experience as ten years, is that correct?
user:  it's nine years not ten years
assistant:   Thanks for correcting me, RAVI. Nine years it is. What kind of roles are you targeting?
user:  no automation based in the automation read
assistant:   Automation roles, got it. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes
assistant:   Perfect! As you know, ATS helps HR shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Your resume score was sixty two point eight out of one hundred. That’s below the ideal eighty. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or applying with the same one for all jobs?
user:  then with the same one
assistant:   Hmm, that’s likely why you’re not getting enough calls. Your resume needs the right keywords to pass ATS filters. Does that make sense?
user:  yes
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role you want. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Can I explain how we can help?
user:  yes
assistant:    Great! There are two job markets: open and closed. Were you aware of this?
user:  yes
assistant:    Perfect! Ninety percent of hiring at your level is done by consultants using ATS or keyword matching. That’s why your resume must be ATS-friendly with relevant keywords. Would you like to know how Outspark has helped over two lakh professionals get noticed by top companies?
user:  nope
assistant:   Oh, I get it, but missing out on this could mean missing great opportunities. Outspark has helped CEOs and senior managers get calls from Amazon, Uber, and more. Don’t you want that kind of visibility too?
user:  what's your offering
assistant:   We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Following so far?
user:  yes
assistant:    We also include two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Interested?
user:  yes
assistant:    Our LinkedIn review improves your profile sections like summary and skills. The Post Buddy calendar guides what to post, when, and how to engage. What do you think this package should cost, RAVI?
user:  around
assistant:    I get
user:  four to five thousand
assistant:    That’s a fair guess, RAVI. But right now, we’re offering the entire package for just Rupees two thousand plus GST. It’s a limited-time discount for the next three days. Interested to grab this deal?
user:  can you just mail me that all the things with the payment links and all
assistant:  I can send you
user:  and what you're offering right
assistant:  I can send you the details and payment link on WhatsApp for quick access. What’s the best number to share it with, RAVI?
user:  this is the same number
assistant:   Perfect, RAVI! I’ll send the discounted payment link and all details to this number right away. You can complete the purchase whenever you’re ready.
user:  thank you
assistant:   You’re welcome, RAVI! Reach out anytime if you have questions. Wishing you the best with your job search!
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Context Details
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