Call Details

Bolna ID: 167cea20-5b5e-4c2f-b110-c29ac779e8d2

Phone: +918668960722

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 139.90s

Cost: ₹23.00

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-20 12:22:03

Ended:
Not set

Last Processed:
2025-10-20 12:26:03

Last Retry At:
2025-10-20 12:26:03

Next Retry Scheduled:
2025-10-20 12:29:45

Next Call Scheduled:
2025-10-20 12:29:45

Call Timeline 10
2025-10-20 12:22:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 12:22:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 12:22:12
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 12:24:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-20 12:24:38}
2025-10-20 12:24:45
COMPLETED MAIN
CALLBACK_UPDATE
₹20.50
Duration: 139.90s
2025-10-20 12:24:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 12:24:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 12:26:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 12:26:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-20 12:26:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 12:26:03, message=Successfully fetched and saved additional details}
2025-10-20 12:28:30
COMPLETED MAIN
CALLBACK_UPDATE
₹23.00
Duration: 139.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=ATS Improvement}}}
Call History (Raw Callbacks) 4

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user:  hello
assistant:  Hi Ashutosh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm looking for a change ma'am
assistant:  Got it, Ashutosh. You have around ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting?
user:  i'm actually targeting mainstream development roles
assistant:   That’s good to know. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes ma'am
assistant:   Perfect! ATS filters resumes before HR even sees them. Your resume score was fifty nine point eight out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no i'm not getting that much calls
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  i'm customizing the jobs i mean as per job description
assistant:   That’s good, but your resume still scores low, Ashutosh. It might be missing the right keywords or impact to pass ATS. Does that make sense?
user:  yeah correct
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role. Without the right keywords, ATS won’t show your profile to recruiters. So, two things: your resume needs better ATS keywords, and your job search approach might need tweaking. Can I explain more?
user:  yeah please
assistant:    There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware of this?
user:  yeah bit
assistant: Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why your resume must be ATS- friendly with the right keywords. Would you like to know how Outspark helped over two lakh people
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user:  hello
assistant:  Hi Ashutosh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm looking for a change ma'am
assistant:  Got it, Ashutosh. You have around ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting?
user:  i'm actually targeting mainstream development roles
assistant:   That’s good to know. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes ma'am
assistant:   Perfect! ATS filters resumes before HR even sees them. Your resume score was fifty nine point eight out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no i'm not getting that much calls
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  i'm customizing the jobs i mean as per job description
assistant:   That’s good, but your resume still scores low, Ashutosh. It might be missing the right keywords or impact to pass ATS. Does that make sense?
user:  yeah correct
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role. Without the right keywords, ATS won’t show your profile to recruiters. So, two things: your resume needs better ATS keywords, and your job search approach might need tweaking. Can I explain more?
user:  yeah please
assistant:    There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware of this?
user:  yeah bit
assistant: Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why your resume must be ATS- friendly with the right keywords. Would you like to know how Outspark helped over two lakh people
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Some minor enhancements in formatting could make it more aesthetically pleasing and aligned., score=68, readability=The content is presented in a readable manner with clear separation between sections using bullet points. Yet, the use of consistent formatting across all sections can further enhance readability., essentialSectionsPresence=The resume includes essential sections such as Professional Summary, Core Skills, Professional Experience, Education, Certifications & Achievements. However, restructuring the Experience section in reverse chronological order will better highlight recent accomplishments., scale=100}, atsReadabilityScore={feedback=The resume contains essential elements like contact information and major skills that align well with ATS compatibility. It leverages industry-specific keywords but can further refine to target desired positions more accurately., score=70, scale=100, keyElementsReadableByATS=Contact details and significant keywords related to core skills and experiences are structured for ATS identification. However, consistently labeling sections explicitly can boost effectiveness.}, impact={feedback=The resume reflects solid technical capabilities but lacks quantifiable impact in some sections. Using stronger action verbs and more specific achievements can significantly enhance impact., score=57, spellCheck=Spelling and grammar have been maintained adequately with no significant errors noted. A thorough review ensures professional presentation., bulletPointsUsage=Bullet points are used extensively to list duties and projects, which is effective for readability. Yet, starting several bullet points with varied verbs can enhance engagement., weakActionVerbs=Some action verbs seem weak or passive and should be replaced with stronger, active alternatives. Tailor action verbs more closely to job descriptions to convey dynamism and result orientation., scale=100, quantifyingImpact=The current lack of quantifiable data in achievement description diminishes the resume's potential impact. Including figures or percentages where possible will significantly elevate the quality., repetitionAvoidance=While duties are varied across different roles, some repetition of action verbs occurs. This could be improved by incorporating a wider range of strong verbs to describe accomplishments., accomplishmentLanguage=Result-driven language is present but limited. Enhancing its presence with specific outcomes and successes related to business objectives would improve the effectiveness considerably.}, crispness={feedback=The overall length of the resume fits an experienced professional, but it risk verbosity in some sections. Bullet points, while generally of good size, can be made more concise to maintain reader engagement., resumeLength=The resume length is appropriate but can be further adjusted by cutting down excess descriptors that don't add value. Focused, crisp details will deliver stronger impact., score=51, bulletPointsCount=The bullet point count is extensive, aligning with complex roles and projects. However, ensure each bullet provides unique, value-added information to avoid redundancy., fillerWords=A moderate presence of filler words impacts conciseness and clarity negatively. Eliminating unnecessary words will sharpen the focus of each point., bulletPointLength=Bullet points need more conciseness, as some extend further than necessary. Trimming to essentials will make individual accomplishments stand out more clearly to employers., scale=100}, qualityAddOn={feedback=Standard formatting and style guidelines are mostly adhered to, but areas such as buzzword usage and date formatting require attention. Improvements will ensure a stronger professional polish., score=53, buzzwordsCliches=There is moderate use of industry buzzwords and clichés which can make descriptions less distinct. Opt for detailed, specific descriptors that capture unique offerings., datesFormatting=Formats for dates are consistent, enhancing readability and chronological clarity. However, potential minor inconsistencies can distract and should be standardized across all sections., activeVoice=The resume adopts active voice in most sections, lending strength to described actions. Further emphasis on this can enhance authority and clarity., scale=100, personalPronounsUsage=There is no use of personal pronouns, keeping with professional resume standards. Ensure this is consistently maintained throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T06:52:08.295103, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 06:52:08, id=167cea20-5b5e-4c2f-b110-c29ac779e8d2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 06:52:04, status=ringing}
Context Details
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