Call Details

Bolna ID: 2a8c188c-213b-4d3c-b9ca-4bc77633fdb6

Phone: +919310561435

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 24.30s

Cost: ₹3.55

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-20 10:00:02

Ended:
Not set

Last Processed:
2025-10-20 10:02:39

Last Retry At:
2025-10-20 10:02:39

Next Retry Scheduled:
2025-10-20 10:06:02

Next Call Scheduled:
2025-10-20 10:06:02

Call Timeline 11
2025-10-20 10:00:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 10:00:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 10:00:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 10:00:25
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 10:01:02
COMPLETED MAIN
CALLBACK_UPDATE
₹3.05
Duration: 24.30s
2025-10-20 10:01:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 10:01:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 10:01:07
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=flexibility in scheduling, callback_id=68f5bb0b02f50f05e78d3ea5, scheduled_for=2025-10-30T10:01:07.842471967}
2025-10-20 10:01:08
COMPLETED MAIN
CALLBACK_UPDATE
₹3.55
Duration: 24.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Back, disposition_2=Customer Not Available, disposition_3=Requested Call Back Later}}}
2025-10-20 10:02:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-20 10:02:39}
2025-10-20 10:02:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-20 10:02:39}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi ANKUSH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  ma'am मैं अभी दस दिन हूं मैं अभी
assistant:  No worries, ANKUSH! When would be a good time to call you back, maybe after ten days?
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user:  hello
assistant:  Hi ANKUSH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  ma'am मैं अभी दस दिन हूं मैं अभी
assistant:  No worries, ANKUSH! When would be a good time to call you back, maybe after ten days?
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Using specific examples or achievements in place of generic buzzwords would be more effective., datesFormatting=Date formatting is inconsistent, adding confusion to timeline clarity. Standardizing format across all entries will greatly improve coherence., activeVoice=Instances where passive voice reduces impact. Strong emphasis on active voice throughout would better highlight initiative and responsibility., scale=100, personalPronounsUsage=Minimal use of personal pronouns seen, aligned with best practices for professional resumes. Ensure to maintain focus on roles and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T04:30:07.521772, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 04:30:07, id=2a8c188c-213b-4d3c-b9ca-4bc77633fdb6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 04:30:03, status=ringing}

{created_at_str=2025-10-20 04:30:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-20T04:30:03.916014, scheduled_at=2025-10-20T04:30:03.915983, custom_extractions=null, telephony_data={duration=0.0, to_number=+919310561435, provider_call_id=ad270c42-1bae-4828-a113-89f7d0dd3945, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919310561435, recipient_data={recipient_phone_number=null, review_completed=2025-10-20 09:49:03, callback_request_id=null, is_callback=null, fullName=ANKUSH, resume_review_id=68f5b7f418c34103788f10e1, reviewDetails={overallScore={score=55.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is poorly structured, with essential sections like Work Experience and Education not properly highlighted. The use of underlining as separators and the layout of the resume obstructs readability., score=57, readability=The overall readability is hampered by a cluttered design and lack of clear section dividers. Essential information is not quickly accessible due to a dense block of text in some areas., essentialSectionsPresence=The resume includes necessary sections, but not in a way that helps the reader quickly grasp the applicant's qualifications and experience. Improvements needed in structuring Experience and Education in reverse chronological order., scale=100}, atsReadabilityScore={feedback=Contact information and educational background are clear, but job titles and dates need more structuring to ensure ATS compatibility. Simplifying the format helps systems better interpret key details., score=60, scale=100, keyElementsReadableByATS=Essential elements like contact info and names are well-displayed. However, inconsistent job title and date presentation could confuse automated parsing systems, suggesting need for clearer consistency.}, impact={feedback=The resume lacks impactful language and quantifiable achievements in job descriptions. Most action verbs are weak, and often repetitive, reducing the resume's overall effectiveness., score=53, spellCheck=The resume includes several typos and errors, decreasing professionalism. A thorough spell check and grammatical revision are necessary before submission., bulletPointsUsage=Bullet points are used, but not significantly enhancing the impact of job descriptions. Consider restructuring sentences to use bullet points more effectively., weakActionVerbs=Action verbs throughout are weak and fail to convey a strong sense of achievement or activity. Stronger verbs should replace phrases like 'was handling' to more action-oriented choices., scale=100, quantifyingImpact=No quantifiable achievements or results are included, which misses the opportunity to demonstrate measurable success. Adding statistical data or examples of successful projects would improve impact., repetitionAvoidance=Repetitive phrasing observed, particularly in job descriptions. Diversifying vocabulary and sentence structures would enhance comprehension and interest., accomplishmentLanguage=The narrative lacks accomplishment-oriented language, dwelling more on roles than results. Focus should shift to include specific successes or improvements driven by the candidate.}, crispness={feedback=The resume is verbose and contains filler content that dilutes its value. Use of succinct, impactful language needs improvement to convey experience effectively in less space., resumeLength=The resume extends beyond necessary length without adding value. Condensing information to maintain relevance is paramount, with focus on key experiences and skills., score=51, bulletPointsCount=An over-reliance on paragraph-long bullet points reduces readability. Aim for concise points with clear focus on achievements to improve effectiveness., fillerWords=Frequent use of filler and redundant words obscures clarity and impact. Eliminate unnecessary adjectives and adverbs to let accomplishments and skills stand out., bulletPointLength=Bullet points are excessively long and convoluted, detracting from quick information grasp. Consider breaking lengthy points into shorter, direct statements., scale=100}, qualityAddOn={feedback=Frequent use of clichés and inconsistent date formatting decrease the professionalism and readability. Careful revision needed to enhance stylistic quality and consistency., score=55, buzzwordsCliches=The presence of business clichés like 'smart working' and 'efficiency' weakens the professional image. Using specific examples or achievements in place of generic buzzwords would be more effective., datesFormatting=Date formatting is inconsistent, adding confusion to timeline clarity. Standardizing format across all entries will greatly improve coherence., activeVoice=Instances where passive voice reduces impact. Strong emphasis on active voice throughout would better highlight initiative and responsibility., scale=100, personalPronounsUsage=Minimal use of personal pronouns seen, aligned with best practices for professional resumes. Ensure to maintain focus on roles and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-20T04:30:06.166168, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-20 04:30:06, id=2a8c188c-213b-4d3c-b9ca-4bc77633fdb6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-20 04:30:03, status=initiated}
Context Details
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