Call Details

Bolna ID: deb7bf89-a254-41fd-8bdf-5d005215c0de

Phone: +916206187813

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 238.00s

Cost: ₹40.44

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-20 09:24:02

Ended:
Not set

Last Processed:
2025-10-20 09:28:03

Last Retry At:
2025-10-20 09:28:03

Next Retry Scheduled:
2025-10-20 09:33:24

Next Call Scheduled:
2025-10-20 09:33:24

Call Timeline 11
2025-10-20 09:24:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-20 09:24:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 09:24:06
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 09:24:12
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-20 09:26:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-20 09:26:38}
2025-10-20 09:28:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-20 09:28:03, message=Successfully fetched and saved additional details}
2025-10-20 09:28:24
COMPLETED MAIN
CALLBACK_UPDATE
₹36.44
Duration: 237.60s
2025-10-20 09:28:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-20 09:28:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-20 09:28:27
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f5b36202f50f05e78d3e23, scheduled_for=2025-10-20T09:58:26.982476970}
2025-10-20 09:28:35
COMPLETED MAIN
CALLBACK_UPDATE
₹40.44
Duration: 237.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested but not buying now, disposition_3=Wants follow-up after festival}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi SHITALASHISH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i want to change the job i wanna switch out
assistant:  Got it, SHITALASHISH. We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting?
user:  a procurement manager
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i don't have idea about it
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  pardon please
assistant:   Sure! ATS is a system that scans resumes for keywords and format. If your resume doesn’t match, it won’t reach the recruiter. So, having an ATS-friendly resume is super important. Clear?
user:  clear
assistant:   Great! I see your resume score was fifty five point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  right i'm getting
assistant:    Are
user:  but as you scored that it's almost fifty six or something and a half
assistant:   Yes, SHITALASHISH
user:  but you know it's asking for me the too much money
assistant:  I get it
user:  i don't wanna invest too much money on it
assistant:   I understand, but think about this—investing a little now can get you many more interview calls and better job offers. Isn’t that worth it?
user:  that's great but you know right now i don't want
assistant:    I get it, but
user:  actually i have one another
assistant:   See, SHITALASHISH
user:  ai software also that i put
assistant:    I understand you tried AI software, but it often misses the right keywords and ATS format. That’s why a professional upgrade can make a big difference. Would you like to hear how we help?
user:  yeah
assistant:   Perfect! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download in twenty-five templates. Interested to know more?
user:  okay
assistant:    We also include two LinkedIn services: a detailed profile review and a fourteen-day posting calendar to boost your visibility. This helps you stand out to recruiters. Sound good?
user:  this is sound good good
assistant:    Awesome! This full package is valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Want me to send you the discounted payment link?
user:  no right now don't want a today is दीवाली you know
assistant:    Totally
user:  and i don't want to
assistant:   I get it, SHITALASHISH. How about I call you back after Diwali? When’s a good time to connect?
user:  it will get time let's see
assistant:  Sure, SHITALASHISH. I’ll check in with you later then. Meanwhile, if you change your mind, just let me know!
user:  sure sure
assistant:   Thanks, SHITALASHISH! Have a wonderful Diwali and take care. I’ll be here when you’re ready.
assistant: Call will now disconnect
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user:  hello
assistant:  Hi SHITALASHISH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i want to change the job i wanna switch out
assistant:  Got it, SHITALASHISH. We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting?
user:  a procurement manager
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i don't have idea about it
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  pardon please
assistant:   Sure! ATS is a system that scans resumes for keywords and format. If your resume doesn’t match, it won’t reach the recruiter. So, having an ATS-friendly resume is super important. Clear?
user:  clear
assistant:   Great! I see your resume score was fifty five point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  right i'm getting
assistant:    Are
user:  but as you scored that it's almost fifty six or something and a half
assistant:   Yes, SHITALASHISH
user:  but you know it's asking for me the too much money
assistant:  I get it
user:  i don't wanna invest too much money on it
assistant:   I understand, but think about this—investing a little now can get you many more interview calls and better job offers. Isn’t that worth it?
user:  that's great but you know right now i don't want
assistant:    I get it, but
user:  actually i have one another
assistant:   See, SHITALASHISH
user:  ai software also that i put
assistant:    I understand you tried AI software, but it often misses the right keywords and ATS format. That’s why a professional upgrade can make a big difference. Would you like to hear how we help?
user:  yeah
assistant:   Perfect! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download in twenty-five templates. Interested to know more?
user:  okay
assistant:    We also include two LinkedIn services: a detailed profile review and a fourteen-day posting calendar to boost your visibility. This helps you stand out to recruiters. Sound good?
user:  this is sound good good
assistant:    Awesome! This full package is valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Want me to send you the discounted payment link?
user:  no right now don't want a today is दीवाली you know
assistant:    Totally
user:  and i don't want to
assistant:   I get it, SHITALASHISH. How about I call you back after Diwali? When’s a good time to connect?
user:  it will get time let's see
assistant:  Sure, SHITALASHISH. I’ll check in with you later then. Meanwhile, if you change your mind, just let me know!
user:  sure sure
assistant:   Thanks, SHITALASHISH! Have a wonderful Diwali and take care. I’ll be here when you’re ready.
assistant: Call will now disconnect
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Context Details
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