Call Details

Bolna ID: c82e1731-d351-40fe-9b1e-d36486022206

Phone: +917905515266

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 260.00s

Cost: ₹49.19

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-19 18:58:02

Ended:
Not set

Last Processed:
2025-10-19 19:02:03

Last Retry At:
2025-10-19 19:02:03

Next Retry Scheduled:
2025-10-20 09:00:00

Next Call Scheduled:
2025-10-20 09:00:00

Call Timeline 12
2025-10-19 18:58:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 18:58:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 18:58:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 18:58:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 19:00:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-19 19:00:38}
2025-10-19 19:02:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-19 19:02:03, message=Successfully fetched and saved additional details}
2025-10-19 19:02:55
COMPLETED MAIN
CALLBACK_UPDATE
₹44.69
Duration: 259.10s
2025-10-19 19:02:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-19 19:02:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-19 19:02:59
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=68f4e88b02f50f05e78d371c, scheduled_for=2025-10-20T09:00}
2025-10-19 19:02:59
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=payment_details/pricing_info/general_info, phone_number=+917905515266}
2025-10-19 19:03:03
COMPLETED MAIN
CALLBACK_UPDATE
₹49.19
Duration: 259.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Wants to buy, disposition_3=Interested - Wants to buy - Wants details before purchase}}}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Rakesh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes amigo
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just updating ma'am
assistant:  Got it, Rakesh. You have ten years of experience, right?
user:  no no ma'am total around seven year experience
assistant:   Thanks for clarifying, Rakesh. What kind of roles are you targeting with your resume update?
user:  in asu air separation unit operation engineer
assistant:   Nice, Rakesh. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  ats means
assistant:   ATS is software HR uses to shortlist resumes based on job requirements. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  how do what is the procedure ma'am
assistant:    ATS
user:  how to make this
assistant:   Rakesh, that’s exactly why a professional ATS-optimized resume matters. Outspark can help you create one that passes ATS filters and grabs recruiter attention. Interested?
user:  ma'am i i want to check for first i want to check then i will apply these things
assistant:   Totally get it, Rakesh. But remember, your current resume scored sixty two out of one hundred. Anything below eighty is risky for ATS. Want me to explain how upgrading can boost your interview calls?
user:  absolutely i want to post
assistant:  Awesome, Rakesh! Are you getting enough relevant interview
user:  discuss greater scores
assistant:   Sure! Scores
user:  हां yes ma'am sure
assistant:   Great! Your score is sixty two, which
user:  yes yes sir
assistant:   Rakesh, with a score of sixty two, your resume might be missing key ATS-friendly keywords and structure. This means even if you’re qualified, recruiters might not see you. Want to fix this and get more interview calls?
user:  how do i how do do i was just ma'am
assistant:    That’s why Outspark’s service is perfect, Rakesh. We create ten ATS-friendly, job-customized resumes to boost your chances. Plus cover letters and interview prep. Want me to share details?
user:  actually in this in this book
assistant:    Sorry, Rakesh, didn’t catch that. Could you please repeat?
user:  this sir this this service is payable or free
assistant:    It’s a paid service, Rakesh, but right now we have a special discount for three days. You get ten resumes, cover letters, interview kits, plus LinkedIn help—all for just two thousand plus GST. Worth it to boost your career, right?
user:  so of course
assistant:    Perfect, Rakesh! I’ll send you a discounted payment link on WhatsApp so you can grab this offer quickly. Sound good?
user:  please first you send all procedures and
assistant:    Sure, Rakesh
user:  what is charges and other things then i will
assistant:    You get ten
user:  then i will apply then
assistant:    Rakesh, the full package is ten ATS-friendly resumes, ten cover letters, ten interview prep kits, plus LinkedIn profile review and a 14-day post calendar—all for just two thousand plus GST. Ready to boost your job chances?
user:  first you send my whatsapp and message and all your job you have please send it then i will decide to
assistant:    Sure, Rakesh! I’ll send all details
user:  what i want to
assistant:    Just keep an eye on your WhatsApp, Rakesh. I’ll send the payment link and all info shortly. Then you can decide easily. Cool?
user:  sure sure sure
assistant:  Great, Rakesh! I’m sending the link now. Check your WhatsApp in a moment. Let me know if you need any help!
user:  ok ok
assistant:   Thanks
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user:  yes
assistant:  Hi Rakesh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes amigo
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just updating ma'am
assistant:  Got it, Rakesh. You have ten years of experience, right?
user:  no no ma'am total around seven year experience
assistant:   Thanks for clarifying, Rakesh. What kind of roles are you targeting with your resume update?
user:  in asu air separation unit operation engineer
assistant:   Nice, Rakesh. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  ats means
assistant:   ATS is software HR uses to shortlist resumes based on job requirements. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  how do what is the procedure ma'am
assistant:    ATS
user:  how to make this
assistant:   Rakesh, that’s exactly why a professional ATS-optimized resume matters. Outspark can help you create one that passes ATS filters and grabs recruiter attention. Interested?
user:  ma'am i i want to check for first i want to check then i will apply these things
assistant:   Totally get it, Rakesh. But remember, your current resume scored sixty two out of one hundred. Anything below eighty is risky for ATS. Want me to explain how upgrading can boost your interview calls?
user:  absolutely i want to post
assistant:  Awesome, Rakesh! Are you getting enough relevant interview
user:  discuss greater scores
assistant:   Sure! Scores
user:  हां yes ma'am sure
assistant:   Great! Your score is sixty two, which
user:  yes yes sir
assistant:   Rakesh, with a score of sixty two, your resume might be missing key ATS-friendly keywords and structure. This means even if you’re qualified, recruiters might not see you. Want to fix this and get more interview calls?
user:  how do i how do do i was just ma'am
assistant:    That’s why Outspark’s service is perfect, Rakesh. We create ten ATS-friendly, job-customized resumes to boost your chances. Plus cover letters and interview prep. Want me to share details?
user:  actually in this in this book
assistant:    Sorry, Rakesh, didn’t catch that. Could you please repeat?
user:  this sir this this service is payable or free
assistant:    It’s a paid service, Rakesh, but right now we have a special discount for three days. You get ten resumes, cover letters, interview kits, plus LinkedIn help—all for just two thousand plus GST. Worth it to boost your career, right?
user:  so of course
assistant:    Perfect, Rakesh! I’ll send you a discounted payment link on WhatsApp so you can grab this offer quickly. Sound good?
user:  please first you send all procedures and
assistant:    Sure, Rakesh
user:  what is charges and other things then i will
assistant:    You get ten
user:  then i will apply then
assistant:    Rakesh, the full package is ten ATS-friendly resumes, ten cover letters, ten interview prep kits, plus LinkedIn profile review and a 14-day post calendar—all for just two thousand plus GST. Ready to boost your job chances?
user:  first you send my whatsapp and message and all your job you have please send it then i will decide to
assistant:    Sure, Rakesh! I’ll send all details
user:  what i want to
assistant:    Just keep an eye on your WhatsApp, Rakesh. I’ll send the payment link and all info shortly. Then you can decide easily. Cool?
user:  sure sure sure
assistant:  Great, Rakesh! I’m sending the link now. Check your WhatsApp in a moment. Let me know if you need any help!
user:  ok ok
assistant:   Thanks
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Anita informed him about a paid service that includes ten ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn assistance for a discounted price of 2000 plus GST. Rakesh requested more information and asked Anita to send the details via WhatsApp before making a decision. Anita agreed to send the information and payment link, ensuring Rakesh could review everything before proceeding. The conversation ended with Rakesh confirming he would check his WhatsApp for the details., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=259.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=258.99994, provider_connected=false}, transcriber_duration=258.99994, transcriber_model=nova-3, synthesizer_characters=3650, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3632, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=196, input=921}, azure_gpt-4_1-mini={output=834, input=77113}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=196, input=921, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=834, input=77113, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=161, input=76908, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 13:28:03, status=call-disconnected}

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Context Details
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