Call Details

Bolna ID: e1df18a1-d58a-4d7d-a1bc-1503c9518474

Phone: +918870790558

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-19 15:46:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-19 15:57:31

Next Call Scheduled:
2025-10-19 15:57:31

Call Timeline 14
2025-10-19 15:46:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 15:46:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:46:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:46:39
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:46:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-19 15:46:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-19 15:52:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=784078ca-9b21-4e59-9a95-405168120627}
2025-10-19 15:52:31
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=784078ca-9b21-4e59-9a95-405168120627, attempt_no=1, status=BUSY}
2025-10-19 15:52:31
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-19 15:52:31
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=784078ca-9b21-4e59-9a95-405168120627}
2025-10-19 15:57:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9c3201c3-acf6-44b7-87eb-80484e66baef}
2025-10-19 15:58:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=9c3201c3-acf6-44b7-87eb-80484e66baef, attempt_no=2, status=BUSY}
2025-10-19 15:58:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-19 15:58:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9c3201c3-acf6-44b7-87eb-80484e66baef}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-19 10:16:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:16:05.626493, scheduled_at=2025-10-19T10:16:05.626469, custom_extractions=null, telephony_data={duration=0.0, to_number=+918870790558, provider_call_id=80c9f6a5-94c0-4e78-a428-2bc8bc294ec9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918870790558, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 15:35:25, callback_request_id=null, is_callback=null, fullName=SUNDHAR.P, resume_review_id=68f4b7ad9f941c720e71cef9, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume provides all essential information but could benefit from clearer section headers for improved readability. Ensure sections like Experience and Education are emphasized, as they are critical for experienced candidates., score=65, readability=The readability of the resume is satisfactory, though some areas are densely packed with information, which could be streamlined. Using more headings and spacing could help improve flow and accessibility for both human readers and ATS systems., essentialSectionsPresence=All necessary sections, including Work Experience and Education, are present, which provides a comprehensive look at your background. Consider excluding non-essential sections such as Personal Profile to maintain focus on professional qualifications., scale=100}, atsReadabilityScore={feedback=The resume is moderately suited for ATS systems, but improvements are suggested in keyword optimization. Adequate labeling and formatting enhancements could further improve ATS accuracy., score=66, scale=100, keyElementsReadableByATS=Most key elements such as names, dates, and roles are visible and structured, promoting ATS readability. However, adding more specific industry-related keywords can improve searchability and matching during hiring processes.}, impact={feedback=Your resume includes relevant experiences but lacks quantifiable achievements that underscore your impact in prior roles. There is a need for stronger action verbs and accomplishment-oriented language to effectively highlight your contributions., score=58, spellCheck=The resume generally appears free of spelling errors, which enhances its professionalism. Nonetheless, a thorough spell check before final submissions is always advisable to ensure accuracy., bulletPointsUsage=Bullet points are appropriately used to list responsibilities but often lack depth and specificity. Consider employing bullet points to demonstrate achievements and measurable outcomes rather than just listing duties., weakActionVerbs=The resume contains weak action verbs that fail to capture the intellect of your roles. Replacing them with stronger, more descriptive verbs can illustrate your proficiency and influence more clearly., scale=100, quantifyingImpact=There is limited use of quantifiable achievements, which weakens the resume's impact. Incorporating specific metrics or percentages could significantly uplift the persuasive power of your work experience., repetitionAvoidance=Several verbs and phrases are repeated, which might indicate a lack of vocabulary variety. Expanding your action verbs and descriptions can add dynamism and individuality to your resume content., accomplishmentLanguage=The language used largely centers around responsibilities instead of accomplishments. Transitioning to an accomplishment-oriented style can better reflect your career growth and contributions.}, crispness={feedback=The resume is somewhat lengthy and includes sections that can be condensed for clarity and impact. Focus on refining your content to ensure each bullet point and section serves a clear purpose., resumeLength=The overall length of the resume seems excessive given the inclusion of unnecessary details. Condensing each section by focusing on the most crucial achievements will allow for a more impactful presentation., score=55, bulletPointsCount=There is a reasonable number of bullet points used, but they need to be more concise and meaningful. Trim redundant points and focus on outcomes and quantifiable successes to streamline the document., fillerWords=Numerous filler words can be pruned out to sharpen the concise delivery of your skills and achievements. Prioritize strong, direct language to communicate more effectively., bulletPointLength=The bullet points are generally too verbose and could benefit from being broken down into more digestible statements. Ensuring each bullet focuses on one point would enhance clarity and comprehension., scale=100}, qualityAddOn={feedback=Avoidance of buzzwords and clichés in your resume will substantiate your professionalism. Ensure all components like dates and pronouns keep a consistent style for clear presentation., score=60, buzzwordsCliches=The resume contains some buzzwords and clichés, which can detract from specificity and individuality. Strive to replace these with distinct, authentic descriptions of your work., datesFormatting=Date formatting is inconsistent and could benefit from a uniform style, enhancing readability. 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