Call Details

Bolna ID: 6246b247-9fd3-4fb2-8926-a9ff762cb1b2

Phone: +917358207763

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-19 15:35:02

Ended:
Not set

Last Processed:
2025-10-19 15:43:39

Last Retry At:
2025-10-19 15:43:39

Next Retry Scheduled:
2025-10-19 15:41:07

Next Call Scheduled:
2025-10-19 15:41:07

Call Timeline 14
2025-10-19 15:35:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 15:35:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:35:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:36:07
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 15:36:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-19 15:36:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-19 15:41:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870}
2025-10-19 15:42:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870, attempt_no=1, status=COMPLETED}
2025-10-19 15:42:34
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870, reason=Retry attempt succeeded, attempt_no=1}
2025-10-19 15:42:34
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870}
2025-10-19 15:42:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870, attempt_no=1, status=COMPLETED}
2025-10-19 15:42:41
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870, reason=Retry attempt succeeded, attempt_no=1}
2025-10-19 15:42:41
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fcda5221-f353-4436-9725-d5a79e0c4870}
2025-10-19 15:43:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-19 15:43:39}
Call History (Raw Callbacks) 8

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assistant: Call will now disconnect
, updated_at=2025-10-19T10:12:40.485486, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 10:12:40, id=fcda5221-f353-4436-9725-d5a79e0c4870, campaign_id=null, summary=The conversation was very brief. The agent greeted the user with "Hi is that ?" but before the user could respond, the call was disconnected., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=19.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=30, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=30, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 10:11:40, status=completed}

{created_at_str=2025-10-19 10:11:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.48, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.48}, llm=0.002, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:11:40.131037, scheduled_at=2025-10-19T10:11:40.131005, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358207763, provider_call_id=7deb3da6-69b0-4297-ab1d-51c6bb1d5b49, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917358207763, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6246b247-9fd3-4fb2-8926-a9ff762cb1b2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
assistant: Call will now disconnect
, updated_at=2025-10-19T10:12:31.430599, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 10:12:31, id=fcda5221-f353-4436-9725-d5a79e0c4870, campaign_id=null, summary=The conversation was very brief. The agent greeted the user with "Hi is that ?" but before the user could respond, the call was disconnected., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=19.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=30, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=30, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 10:11:40, status=call-disconnected}

{created_at_str=2025-10-19 10:11:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:11:40.131037, scheduled_at=2025-10-19T10:11:40.131005, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358207763, provider_call_id=7deb3da6-69b0-4297-ab1d-51c6bb1d5b49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917358207763, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6246b247-9fd3-4fb2-8926-a9ff762cb1b2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T10:12:03.559287, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 10:12:03, id=fcda5221-f353-4436-9725-d5a79e0c4870, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 10:11:40, status=in-progress}

{created_at_str=2025-10-19 10:11:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:11:40.131037, scheduled_at=2025-10-19T10:11:40.131005, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358207763, provider_call_id=7deb3da6-69b0-4297-ab1d-51c6bb1d5b49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917358207763, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6246b247-9fd3-4fb2-8926-a9ff762cb1b2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T10:11:44.432824, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 10:11:44, id=fcda5221-f353-4436-9725-d5a79e0c4870, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 10:11:40, status=ringing}

{created_at_str=2025-10-19 10:11:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:11:40.131037, scheduled_at=2025-10-19T10:11:40.131005, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358207763, provider_call_id=7deb3da6-69b0-4297-ab1d-51c6bb1d5b49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917358207763, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6246b247-9fd3-4fb2-8926-a9ff762cb1b2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T10:11:42.117039, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 10:11:42, id=fcda5221-f353-4436-9725-d5a79e0c4870, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 10:11:40, status=initiated}

{created_at_str=2025-10-19 10:05:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T10:05:03.662261, scheduled_at=2025-10-19T10:05:03.662236, custom_extractions=null, telephony_data={duration=0.0, to_number=+917358207763, provider_call_id=d61f89de-0e29-49ed-8fff-74f0992bf438, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917358207763, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 15:25:00, callback_request_id=null, is_callback=null, fullName=Suresh, resume_review_id=68f4b5279f941c720e71cea4, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes necessary sections such as personal details, education, and professional experience, which are crucial. However, the Experience section lacks a reverse chronological format, leaving recent accomplishments buried., score=60, readability=Logical arrangement and consistent formatting are present, however, the text density, particularly in the Experience section, may hinder readability. Simplifying these blocks into more concise bullet points could enhance understanding., essentialSectionsPresence=The resume contains essential sections like personal details, education, and work experience. However, the absence of a well-defined summary or skills section could diminish its impact., scale=100}, atsReadabilityScore={feedback=Basic elements like contact information and position titles are ATS-friendly, but the lack of industry-specific keywords could impede the ATS ranking. Adding more keywords related to organic and medicinal chemistry would heighten compatibility., score=62, scale=100, keyElementsReadableByATS=Essential components such as name, contact information, and education align well with ATS parsing. However, enhancing the use of relevant keywords relating to skills and experiences could increase ATS visibility.}, impact={feedback=The usage of bullet points is present but inconsistently applied across sections, which reduces impact. Quantified achievements are minimal, weakening the overall storytelling and impact., score=58, spellCheck=There appear to be no glaring spelling errors upon review, which aids in maintaining credibility. Consistent adherence to grammar rules enhances the professional tone of the resume., bulletPointsUsage=There is some usage of bullet points in delineating responsibilities and activities, but a more consistent application is necessary to highlight accomplishments effectively. Bullet point style should be maintained throughout to improve readability and emphasis., weakActionVerbs=The verbs used are somewhat passive or generic, lacking the force needed for impact. Stronger action verbs could aid in presenting a more dynamic professional image., scale=100, quantifyingImpact=The resume misses opportunities to showcase quantified impacts, such as percentages, revenue impacts, or savings achieved. Including specific metrics or data-driven outcomes would significantly enhance the impact., repetitionAvoidance=There is no notable repetition of weak action verbs; however, the language could vary more to prevent monotony. Incorporating variety in action-based phrasing would refresh the narrative and maintain reader interest., accomplishmentLanguage=Descriptions tend to focus on responsibilities rather than achievements. Rewriting in an accomplishment-oriented form would increase the effectiveness and persuasiveness.}, crispness={feedback=The resume is slightly longer than necessary, with dense text blocks detracting from its crispness. Reducing the overall text and focusing on concise bullet points could enhance the crispness., resumeLength=The resume is overly detailed, stretching beyond typical length for the professional level. This length may overwhelm recruiters and detract from key points., score=55, bulletPointsCount=The distribution and count of bullet points are uneven, with some sections overly detailed while others lack information. Maintaining a balanced allocation is key for better structure., fillerWords=Filler words occasionally dilute the resume's content, making certain sections less impactful. Eliminating these will help emphasize substantial and relevant details., bulletPointLength=Bullet points are occasionally too verbose and not effectively concise. Shortening these to highlight only essential information will enhance attention and understanding., scale=100}, qualityAddOn={feedback=The resume includes some common buzzwords and lacks consistent formatting for dates, slightly reducing its quality impact. Eliminating these clichés and standardizing formatting would improve its professionalism., score=57, buzzwordsCliches=Terms like 'progressive organization' and 'full strength of knowledge' are buzzwords that lack specificity. Replacing these with precise experiences and skills would make the resume more compelling., datesFormatting=The dates are inconsistently formatted across various sections, reducing clarity. Adopting a single format for all dates would enhance readability and cohesion., activeVoice=The resume largely employs a passive voice, which diminishes authority and energy. Rewriting sections in the active voice would make descriptions more engaging and direct., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which suits professional standards. 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Context Details
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