Call Details

Bolna ID: 7c86033b-d88d-426a-8453-7b7b336c066b

Phone: +919994733234

From: N/A

Status: completed

Processing: COMPLETED

Duration: 43.70s

Cost: ₹5.64

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-19 13:17:03

Last Retry At:
2025-10-19 13:17:03

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-19 13:14:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 13:14:43
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 13:14:45
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 13:14:49
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 13:15:44
COMPLETED MAIN
CALLBACK_UPDATE
₹4.64
Duration: 43.70s
2025-10-19 13:15:47
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f4972b02f50f05e78d319a, scheduled_for=2025-10-26T13:15:47.399058415}
2025-10-19 13:15:51
COMPLETED MAIN
CALLBACK_UPDATE
₹5.64
Duration: 43.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=Evening after 7}}}
2025-10-19 13:17:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-19 13:17:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  children
assistant:  Sorry, I didn’t get that. Are you looking to update your resume or for a job change right now?
user:  i i'm just busy right now can we connect sometime later
assistant:  Sure! What time can I call you back today or tomorrow?
user:  maybe in the evening today
assistant:   Great! I’ll call you
user:  maybe after seven so
assistant:   Perfect, I’ll call you after seven today. Looking forward to our chat!
user:  thank you
assistant: Call will now disconnect
, updated_at=2025-10-19T07:45:50.598563, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:45:50, id=7c86033b-d88d-426a-8453-7b7b336c066b, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark and a user. Anita initiated the call to discuss potential job opportunities or resume updates. The user indicated they were busy and requested to connect later. They agreed on a follow-up call for later in the evening, specifically after 7 PM. Anita confirmed the time and expressed anticipation for the chat before the call ended., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Callback", "disposition_2": "Scheduled", "disposition_3": "Evening after 7"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=Evening after 7}}}, smart_status=rescheduled, conversation_duration=43.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=401, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=401, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=156}, azure_gpt-4_1-mini={output=92, input=11393}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=156, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=92, input=11393, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10007, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:44:39, status=completed}

{created_at_str=2025-10-19 07:44:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=4.64, batch_id=null, cost_breakdown={synthesizer=4.01, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=4.01}, llm=0.629, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.472, hangup=0.151}}, created_at=2025-10-19T07:44:39.974948, scheduled_at=2025-10-19T07:44:39.974923, custom_extractions=null, telephony_data={duration=0.0, to_number=+919994733234, provider_call_id=4e3ee1f2-87a0-4538-871f-c921c663be37, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919994733234, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2211cca3-61d5-4970-adc2-4776d0746136, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  children
assistant:  Sorry, I didn’t get that. Are you looking to update your resume or for a job change right now?
user:  i i'm just busy right now can we connect sometime later
assistant:  Sure! What time can I call you back today or tomorrow?
user:  maybe in the evening today
assistant:   Great! I’ll call you
user:  maybe after seven so
assistant:   Perfect, I’ll call you after seven today. Looking forward to our chat!
user:  thank you
assistant: Call will now disconnect
, updated_at=2025-10-19T07:45:41.830602, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:45:41, id=7c86033b-d88d-426a-8453-7b7b336c066b, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark and a user. Anita initiated the call to discuss potential job opportunities or resume updates. The user indicated they were busy and requested to connect later. They agreed on a follow-up call for later in the evening, specifically after 7 PM. Anita confirmed the time and expressed anticipation for the chat before the call ended., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=43.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=401, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=401, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=156}, azure_gpt-4_1-mini={output=92, input=11393}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=156, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=92, input=11393, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10007, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:44:39, status=call-disconnected}

{created_at_str=2025-10-19 07:44:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T07:44:39.974948, scheduled_at=2025-10-19T07:44:39.974923, custom_extractions=null, telephony_data={duration=0.0, to_number=+919994733234, provider_call_id=4e3ee1f2-87a0-4538-871f-c921c663be37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919994733234, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2211cca3-61d5-4970-adc2-4776d0746136, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T07:44:49.009676, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:44:49, id=7c86033b-d88d-426a-8453-7b7b336c066b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:44:39, status=in-progress}

{created_at_str=2025-10-19 07:44:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T07:44:39.974948, scheduled_at=2025-10-19T07:44:39.974923, custom_extractions=null, telephony_data={duration=0.0, to_number=+919994733234, provider_call_id=4e3ee1f2-87a0-4538-871f-c921c663be37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919994733234, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2211cca3-61d5-4970-adc2-4776d0746136, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T07:44:44.563575, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:44:44, id=7c86033b-d88d-426a-8453-7b7b336c066b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:44:39, status=ringing}

{created_at_str=2025-10-19 07:44:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T07:44:39.974948, scheduled_at=2025-10-19T07:44:39.974923, custom_extractions=null, telephony_data={duration=0.0, to_number=+919994733234, provider_call_id=4e3ee1f2-87a0-4538-871f-c921c663be37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919994733234, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2211cca3-61d5-4970-adc2-4776d0746136, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T07:44:42.643271, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:44:42, id=7c86033b-d88d-426a-8453-7b7b336c066b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:44:39, status=initiated}
Context Details
{recipient_phone_number=+919994733234, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=2211cca3-61d5-4970-adc2-4776d0746136, attemptType=RETRY}, resume_review_id=null}