Call Details
Bolna ID:
35d7e4f4-046d-408b-9c6d-12a975fa2da7
Phone: +918700815822
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 46.00s
Cost: ₹7.81
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-19 12:53:03
Ended:
Not set
Last Processed:
2025-10-19 12:55:39
Last Retry At:
2025-10-19 12:55:39
Next Retry Scheduled:
2025-10-19 12:59:14
Next Call Scheduled:
2025-10-19 12:59:14
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Mayank, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes yes tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: just update me
assistant: Got it, Mayank. You have around ten years of experience, right?
user: no seven and a half
assistant: Thanks for that! What kind of roles are you targeting with your updated resume?
user: currently amount targeting ma'am आपको
assistant: Sorry, Mayank, I didn’t catch that clearly. Could you please repeat what roles you are targeting?
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user: hello
assistant: Hi Mayank, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes yes tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: just update me
assistant: Got it, Mayank. You have around ten years of experience, right?
user: no seven and a half
assistant: Thanks for that! What kind of roles are you targeting with your updated resume?
user: currently amount targeting ma'am आपको
assistant: Sorry, Mayank, I didn’t catch that clearly. Could you please repeat what roles you are targeting?
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Retaining this approach is beneficial for maintaining an objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T07:23:07.922756, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:23:07, id=35d7e4f4-046d-408b-9c6d-12a975fa2da7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:23:04, status=ringing}
{created_at_str=2025-10-19 07:23:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T07:23:04.845472, scheduled_at=2025-10-19T07:23:04.845445, custom_extractions=null, telephony_data={duration=0.0, to_number=+918700815822, provider_call_id=05f13a24-ab9a-4a72-acdf-60ef262ef656, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918700815822, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 12:42:21, callback_request_id=null, is_callback=null, fullName=Mayank, resume_review_id=68f48f2f9f941c720e71c897, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-structured but could benefit from a clearer differentiation between sections. The layout is readable, yet the presence of certain sections, like projects, might confuse ATS systems due to lack of proper labeling., score=65, readability=The resume maintains a professional font and spacing, but the dense content in some sections may hinder readability. Consider using more whitespace to break up large blocks of text and improve visual appeal., essentialSectionsPresence=The essential sections such as Experience, Education, and Skills are present; however, the order could be optimized. Putting the most recent Experience before Skills could make the resume more impactful for employers looking for experience first., scale=100}, atsReadabilityScore={feedback=The resume is reasonably well-optimized for ATS systems but would benefit from more keyword alignment with the specific role targeted. Ensuring that all job-specific terms are subtly included can further increase ATS compatibility., score=68, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are well-presented for ATS readability. However, labeling sections more explicitly could prevent potential parsing errors by ATS systems.}, impact={feedback=The resume has a number of bullet points that provide insight into responsibilities, yet the impact is often understated. More emphasis should be placed on achievements, particularly using quantifiable data when appropriate., score=56, spellCheck=No spelling errors were detected which reflects a good attention to detail. Continue maintaining rigorous spell-check processes to uphold this standard., bulletPointsUsage=Bullet points are used well to break down roles and responsibilities. However, they often list tasks instead of highlighting achievements, which would make them more impactful., weakActionVerbs=While the action verbs are generally strong, there are instances where they could be replaced with more dynamic choices. For instance, substituting 'managed' with 'optimized' can convey more authority and expertise., scale=100, quantifyingImpact=There is minimal use of quantifying achievements, such as percentages or specific numbers, that could highlight performance better. Incorporating metrics or quantifiable outcomes would significantly increase the impact., repetitionAvoidance=There is some repetition of certain phrases and activities which could be streamlined for more concise messaging. Varying the language and structure of the bullet points can enhance the reader's engagement., accomplishmentLanguage=The resume contains elements of accomplishment language, but it's inconsistent. Strengthening statements with a focus on results and outcomes would improve overall impact.}, crispness={feedback=While the resume effectively leveraged its length to cover various experiences, the depth often seems wordy. Stripping down language to only essentials would increase its crispness significantly., resumeLength=The length of the resume is appropriate considering the candidate's experience and qualifications. However, consolidating some of the less impactful content might make it more digestible., score=55, bulletPointsCount=The number of bullet points is adequate, yet they often carry similar information which could be consolidated. Aim to use bullet points to highlight distinct roles or achievements, rather than reiterating tasks., fillerWords=There are instances of filler words which dilute the content's directness. Removing these will help maintain a clear, to-the-point narrative., bulletPointLength=Some bullet points are longer than necessary and could benefit from being more concise. They should ideally be one-liners that encapsulate efforts and results succinctly., scale=100}, qualityAddOn={feedback=The resume employs professional language without excessive utilization of buzzwords or clichés. There is scope for improvement in making sure all stylistic elements, particularly date formatting, are uniformly applied., score=60, buzzwordsCliches=The resume is largely free from overuse of buzzwords or clichés, enhancing its credibility. However, replacing generic terms with industry-specific jargon would showcase expertise more convincingly., datesFormatting=Dates are presented in a standard format, yet there are some inconsistencies. Maintain uniformity across all date references, which aids in both readability and professionalism., activeVoice=The use of active voice is predominant and contributes positively to the resume’s persuasive power. It helps in clearly communicating the candidate’s contributions and impacts., scale=100, personalPronounsUsage=No personal pronouns are used, adhering to professional resume standards. Retaining this approach is beneficial for maintaining an objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T07:23:06.654861, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 07:23:06, id=35d7e4f4-046d-408b-9c6d-12a975fa2da7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 07:23:04, status=initiated}
Context Details
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