Call Details

Bolna ID: d82627d0-7235-4017-a728-48dd37b349d0

Phone: +918861368120

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-19 11:42:05

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-19 11:53:30

Next Call Scheduled:
2025-10-19 11:53:30

Call Timeline 14
2025-10-19 11:42:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 11:42:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:42:12
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:42:45
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:42:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-19 11:42:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-19 11:48:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=14434ff3-dc75-498c-a475-62e457b6a73d}
2025-10-19 11:48:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=14434ff3-dc75-498c-a475-62e457b6a73d, attempt_no=1, status=BUSY}
2025-10-19 11:48:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-19 11:48:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=14434ff3-dc75-498c-a475-62e457b6a73d}
2025-10-19 11:53:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5cfab250-fef0-4a79-b068-3f205992f2ff}
2025-10-19 11:54:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5cfab250-fef0-4a79-b068-3f205992f2ff, attempt_no=2, status=BUSY}
2025-10-19 11:54:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-19 11:54:08
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5cfab250-fef0-4a79-b068-3f205992f2ff}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-19 06:12:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T06:12:06.713843, scheduled_at=2025-10-19T06:12:06.713818, custom_extractions=null, telephony_data={duration=0.0, to_number=+918861368120, provider_call_id=eda47551-c60c-481f-8e26-c6206578477a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918861368120, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 11:31:16, callback_request_id=null, is_callback=null, fullName=Shyam, resume_review_id=68f47e769f941c720e71c56b, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes the essential sections such as Work Experience and Education, but the chronology is inconsistent. The inclusion of personal location details could be reshuffled to improve the visual hierarchy and readability., score=60, readability=The resume's readability is hampered by the layout which does not prioritize the most relevant information effectively. Ensuring the latest and most relevant experience is highlighted at the beginning of the resume would improve readability., essentialSectionsPresence=The Education section is present but lacks specific details about the degree or certifications achieved. Work Experience is listed, yet not in reverse chronological order, which could be misleading., scale=100}, atsReadabilityScore={feedback=While some essential information is well-labeled for ATS processes, there is room for improvement. Incorporating more industry-specific keywords would aid in filtering during automated processes., score=60, scale=100, keyElementsReadableByATS=Key elements such as contact information and job titles are adequately readable by ATS. Ensuring all relevant experiences and skills align with target job descriptions would further optimize ATS readability.}, impact={feedback=The resume lacks impactful language and quantifiable achievements that demonstrate the applicant's contributions. Including measurable outcomes or specific achievements related to past roles would significantly enhance this section., score=55, spellCheck=The document appears to be free from spelling errors, maintaining a baseline of professionalism. However, improving grammatical structure could further enhance clarity and quality., bulletPointsUsage=There is minimal use of bullet points which could otherwise clarify job duties and achievements. Increasing the use of bullet points would aid in breaking down complex information into digestible parts., weakActionVerbs=The language used features weak action verbs that do not clearly define accomplishments or responsibilities. Replacing these with strong action verbs could convey a greater sense of authority and achievement., scale=100, quantifyingImpact=There is a noticeable lack of quantifiable data in the resume, which reduces the ability to gauge the applicant's past impact. Adding specific figures, like the number of customers handled or percentage of improvement, would add significant value., repetitionAvoidance=There is a repetition in descriptions without expanding on varied responsibilities. Diversifying descriptions with unique responsibilities or achievements for each role would prove beneficial., accomplishmentLanguage=The resume does not effectively highlight accomplishments using dynamic language. Refocusing sentences on results and achievements rather than tasks would create a more compelling narrative.}, crispness={feedback=The overall length is relatively short given the experience shared, but the presentation lacks conciseness. More succinct bullet points and the avoidance of narrative verbosity would greatly improve the crispness., resumeLength=The resume is surprisingly brief given the total years of experience described. Expanding descriptions with clear, impact-focused bullet points could add substance., score=50, bulletPointsCount=There is a low count of bullet points which does not emphasize important responsibilities effectively. Increasing the number of bullet points would clarify roles and achievements., fillerWords=Several sections contain filler words and unnecessary language that detract from the main content. Eliminating these distractions would enhance clarity and strengthen the resume., bulletPointLength=Existing bullet points are somewhat lengthy and could benefit from more precise, concise language. Refining each point to highlight key achievements would boost clarity and impact., scale=100}, qualityAddOn={feedback=The resume includes several stylistic inconsistencies, such as varied date formats and weak language. Ensuring uniformity in style and using powerful language would improve its professional quality., score=55, buzzwordsCliches=Buzzwords like 'communication skills' and 'leadership' appear without supportive evidence, reducing impact. Adding tangible examples of how these skills were applied effectively would be more beneficial., datesFormatting=Date formatting is inconsistent and lacks a unified format, causing potential confusion. Standardizing dates to a consistent format (e.g., 'Month Year') would enhance clarity., activeVoice=The use of passive voice weakens the effectiveness of key statements. 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