Call Details
Bolna ID:
ca528a3e-dedc-41c3-bc6f-daa7fa25f584
Phone: +917418001952
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 81.10s
Cost: ₹13.17
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-19 11:12:05
Ended:
Not set
Last Processed:
2025-10-19 11:15:39
Last Retry At:
2025-10-19 11:15:39
Next Retry Scheduled:
2025-10-19 11:19:00
Next Call Scheduled:
2025-10-19 11:19:00
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi VINOTH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes tell me tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: are you a real person or a a i i don't think you it seems to be real
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, can I ask about your job goals?
user: i'm looking for a application support engineer role with the remote opportunity
assistant: Got it, VINOTH. You have ten years of experience, right?
user: yes
assistant: What kind of companies or industries are you targeting for this application support engineer role?
user: anything any company which it says more than hundred employees and
assistant: Are
user: providing a remote operation
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no i don't understand it's talk with the chat i
assistant: No worries, VINOTH! ATS is software that helps HR shortlist resumes. If your resume isn’t ATS
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user: hello
assistant: Hi VINOTH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes tell me tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: are you a real person or a a i i don't think you it seems to be real
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, can I ask about your job goals?
user: i'm looking for a application support engineer role with the remote opportunity
assistant: Got it, VINOTH. You have ten years of experience, right?
user: yes
assistant: What kind of companies or industries are you targeting for this application support engineer role?
user: anything any company which it says more than hundred employees and
assistant: Are
user: providing a remote operation
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no i don't understand it's talk with the chat i
assistant: No worries, VINOTH! ATS is software that helps HR shortlist resumes. If your resume isn’t ATS
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Rephrasing tasks in terms of results achieved will create a more compelling narrative.}, crispness={feedback=The resume is somewhat lengthy given the candidate's work history, and it might benefit from more concise language. Reducing unnecessary detail in each bullet point can help make the document crisper., resumeLength=The current length slightly exceeds what would be ideal for this level of experience and could be trimmed for better impact. Aim to limit the document to one or two pages max, focusing only on the most relevant experience., score=55, bulletPointsCount=There are numerous bullet points within each job description, which can overwhelm the reader. Prioritize the most impactful accomplishments and information for brevity., fillerWords=There is a notable presence of filler words which dilute the strength of the resume. Removing superfluous language can sharpen focus and increase impact., bulletPointLength=Bullet points are generally too long and resemble paragraphs, reducing their impact. Aim to condense these into sharper, more focused statements., scale=100}, qualityAddOn={feedback=Overall, the quality of the resume is high, but it contains several buzzwords that can be replaced with more authentic descriptions of responsibility. Ensuring consistency in date formats will enhance professional presentation., score=60, buzzwordsCliches=Terms like 'comprehensive understanding' and 'proven track record' can feel generic and should be replaced with precise, individualized language. Avoiding clichés will strengthen the uniqueness of the resume., datesFormatting=Inconsistent date formatting can confuse the reader; standardizing this across all roles would improve clarity. Uniformity in presentation of dates fosters a clean, professional appearance., activeVoice=The use of active voice throughout the resume is notable, making accomplishments seem action-oriented and decisive. Ensuring this is consistent across all sections will continue to present the candidate as proactive., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided effectively, maintaining a suitably professional tone throughout. This helps in focusing more directly on actions and results rather than the individual per se.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T05:42:11.818467, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 05:42:11, id=ca528a3e-dedc-41c3-bc6f-daa7fa25f584, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 05:42:06, status=ringing}
{created_at_str=2025-10-19 05:42:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T05:42:06.935888, scheduled_at=2025-10-19T05:42:06.935865, custom_extractions=null, telephony_data={duration=0.0, to_number=+917418001952, provider_call_id=b526d89e-b05f-46a1-8048-2aed06e2c0ce, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917418001952, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 11:01:41, callback_request_id=null, is_callback=null, fullName=VINOTH, resume_review_id=68f477889f941c720e71c42c, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is well-organized, featuring key sections such as experience and education, although improvements in order could enhance clarity. Maintaining a consistent format for headers and body text will improve overall cohesiveness., score=62, readability=The readability is generally good, but certain sections could benefit from clearer separation and consistent formatting styles. Additionally, including subheadings for better navigation throughout the document would enhance its readability., essentialSectionsPresence=Essential sections like experience and education are present, but they should be organized in reverse chronological order to highlight the most recent roles. Sections such as hobbies are non-essential and can distract from the main content., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS systems as it includes crucial keywords and avoids problematic formatting styles like tables and graphics. Expanding on these keywords and ensuring all crucial data is easily identifiable will enhance ATS readability., score=65, scale=100, keyElementsReadableByATS=Key elements such as education and experience are laid out in a manner that is easily read by ATS systems. However, organizing skills and accomplishments into more distinct categories could further improve machine parsing.}, impact={feedback=The resume uses bullet points effectively but misses the opportunity to quantify achievements consistently. Introducing quantifiable metrics and stronger action verbs could significantly improve the impact of accomplishments., score=58, spellCheck=The document appears to be free from spelling errors, which is commendable and maintains the professional integrity of the resume. A final proofread could be beneficial to ensure no minor errors are overlooked., bulletPointsUsage=Bullet points are used to break down tasks and responsibilities, which aids readability. However, there is a lack of quantifiable results in these points, and they could be more succinct., weakActionVerbs=The resume occasionally employs weak verbs which could be replaced with more powerful alternatives to better convey achievements. Verbs like 'participated' or 'involved in' could be exchanged for more direct actions like 'led' or 'spearheaded'., scale=100, quantifyingImpact=There's an absence of metrics that underline the candidate's contribution to previous roles, which could weaken the impact on a potential employer. Including specifics like percentage improvements or cost savings would add value., repetitionAvoidance=Action verbs are repeated across different roles, which reduces the impact of the accomplishments listed. Introducing a wider variety of dynamic verbs will provide a stronger impression of diversified skills., accomplishmentLanguage=The language is somewhat task-focused rather than accomplishment-driven, which can dilute the overall impact of the entries. 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Removing superfluous language can sharpen focus and increase impact., bulletPointLength=Bullet points are generally too long and resemble paragraphs, reducing their impact. Aim to condense these into sharper, more focused statements., scale=100}, qualityAddOn={feedback=Overall, the quality of the resume is high, but it contains several buzzwords that can be replaced with more authentic descriptions of responsibility. Ensuring consistency in date formats will enhance professional presentation., score=60, buzzwordsCliches=Terms like 'comprehensive understanding' and 'proven track record' can feel generic and should be replaced with precise, individualized language. Avoiding clichés will strengthen the uniqueness of the resume., datesFormatting=Inconsistent date formatting can confuse the reader; standardizing this across all roles would improve clarity. Uniformity in presentation of dates fosters a clean, professional appearance., activeVoice=The use of active voice throughout the resume is notable, making accomplishments seem action-oriented and decisive. Ensuring this is consistent across all sections will continue to present the candidate as proactive., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided effectively, maintaining a suitably professional tone throughout. This helps in focusing more directly on actions and results rather than the individual per se.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T05:42:10.81482, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 05:42:10, id=ca528a3e-dedc-41c3-bc6f-daa7fa25f584, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 05:42:06, status=initiated}
Context Details
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