Call Details
Bolna ID:
25d12d52-fa15-4475-8503-c5e734da0b5f
Phone: +918446961990
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 23.30s
Cost: ₹5.83
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-19 11:11:04
Ended:
Not set
Last Processed:
2025-10-19 11:13:04
Last Retry At:
2025-10-19 11:13:04
Next Retry Scheduled:
2025-10-19 11:16:58
Next Call Scheduled:
2025-10-19 11:16:58
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
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user: tomorrow
assistant: What time can I call you back tomorrow, Feroz?
user: at eleven to twelve
assistant: Perfect
user: eleven to twelve cents
assistant: Sorry Feroz, did you mean eleven
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user: hello
assistant: Hi Feroz, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: tomorrow
assistant: What time can I call you back tomorrow, Feroz?
user: at eleven to twelve
assistant: Perfect
user: eleven to twelve cents
assistant: Sorry Feroz, did you mean eleven
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This approach is effective in maintaining a formal style throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T05:41:10.689775, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 05:41:10, id=25d12d52-fa15-4475-8503-c5e734da0b5f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 05:41:04, status=ringing}
{created_at_str=2025-10-19 05:41:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T05:41:04.968613, scheduled_at=2025-10-19T05:41:04.968586, custom_extractions=null, telephony_data={duration=0.0, to_number=+918446961990, provider_call_id=22c596e3-1741-46f9-9ca7-c51d252fa812, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918446961990, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 11:00:46, callback_request_id=null, is_callback=null, fullName=Feroz, resume_review_id=68f4775b9f941c720e71c421, reviewDetails={overallScore={score=56.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Career Objective, Work Experience, Academics, and Additional Skills. However, the organization and clarity of these sections could be improved for better readability and flow., score=60, readability=The readability of the resume is hindered by the lack of headings and clear separations between sections. This can be improved by using more consistent and clear formatting, such as bold headings and more spacing between sections., essentialSectionsPresence=The Education and Experience sections are present but not effectively highlighted, especially for experienced applicants. Essential details within these sections should be in reverse chronological order to emphasize recent and relevant professional achievements., scale=100}, atsReadabilityScore={feedback=The resume includes contact details and employment history crucial for ATS scanning. Incorporating role-specific keywords more frequently will optimize it further for ATS compatibility., score=60, scale=100, keyElementsReadableByATS=Headers are present but could be more prominent for better ATS parsing. Clear section headings and consistent formatting will increase the likelihood of a successful ATS scan.}, impact={feedback=There is minimal use of quantifiable data to demonstrate the impact of the candidate's duties and contributions. The language used is not strongly accomplishment-oriented, which weakens the overall impact of the resume., score=58, spellCheck=While there are no glaring spelling errors, some terms like 'appian portal' might need capitalization, and consistent naming conventions should be used. Proofreading for punctuation and capitalization consistency is advised., bulletPointsUsage=Bullet points are used throughout the resume, but their effectiveness is reduced due to the lack of specific outcomes or achievements. Enhance bullet points by incorporating more specifics and clear results., weakActionVerbs=The resume frequently uses weak verbs like 'working on' and 'doing', which do not convey strong actions. Replace them with stronger verbs like 'improved', 'achieved', or 'led' to demonstrate a proactive approach., scale=100, quantifyingImpact=Quantifiable achievements are largely missing, which can greatly enhance the perceived impact of the roles held. Consider adding metrics to achievements, such as 'improved efficiency by X%' or 'reduced processing time by Y hours'., repetitionAvoidance=There is a noticeable repetition of phrases, such as 'working on' and 'processing', across different sections. Varying language and using distinct descriptions would prevent repetition and add depth., accomplishmentLanguage=The language is largely task-driven rather than result-oriented, which undercuts the potential impact of the candidate's work. Reframe descriptions to focus on the impact and achievements rather than just duties.}, crispness={feedback=The resume is extensive and could be more concise to better focus on key achievements and skills. Streamlining content for succinctness would improve readability and impact., resumeLength=The resume length is slightly long for the professional experience level presented, which may detract from key accomplishments. Condense the content to highlight the most relevant skills and experiences more clearly., score=50, bulletPointsCount=Some sections use too many bullet points, making it hard to discern important details. Limit the number of bullet points per role to highlight only the most critical responsibilities and achievements., fillerWords=The content includes filler words like 'and', 'both', 'through', etc., that do not add value to the statements. Removing these will sharpen the resume and make it more powerful., bulletPointLength=Several bullet points are lengthy, diluting the impact of each point. Use shorter, more direct bullet points to ensure clarity and focus., scale=100}, qualityAddOn={feedback=The resume contains buzzwords like 'challenging platform' and 'global best practices', which could be replaced with more specific language. Consistency in date formatting is crucial for professional presentation., score=55, buzzwordsCliches=Buzzwords such as 'proactive' or 'professionalism' are vague and do not demonstrate concrete skills. Using specific examples or outcomes would communicate qualifications more effectively., datesFormatting=Date formatting is inconsistent, and using a uniform format (e.g., MMM YYYY) throughout the resume will improve professional appearance. Ensure all sections adhere to this date format for consistency., activeVoice=The resume contains instances of passive voice, which weakens the assertions. Switching to active voice can more dynamically convey accomplishments and responsibilities., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone. This approach is effective in maintaining a formal style throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T05:41:08.293866, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 05:41:08, id=25d12d52-fa15-4475-8503-c5e734da0b5f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 05:41:04, status=initiated}
Context Details
{recipient_phone_number=+918446961990, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 11:00:46, callback_request_id=null, is_callback=null, fullName=Feroz, resume_review_id=68f4775b9f941c720e71c421, parentBolnaId=null, attemptType=null}, resume_review_id=null}