Call Details

Bolna ID: f12e8d88-dfb2-4779-aa72-a33b7ebec45e

Phone: +917980706411

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-19 11:01:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-19 11:12:59

Next Call Scheduled:
2025-10-19 11:12:59

Call Timeline 14
2025-10-19 11:01:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 11:01:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:01:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:02:01
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 11:02:01
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-19 11:02:01
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-19 11:07:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3d443957-55b0-4cc7-8702-fa609628fdf0}
2025-10-19 11:07:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3d443957-55b0-4cc7-8702-fa609628fdf0, attempt_no=1, status=NO_ANSWER}
2025-10-19 11:07:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-19 11:07:59
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3d443957-55b0-4cc7-8702-fa609628fdf0}
2025-10-19 11:13:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7cbe19fd-ef29-4f75-8a60-5c7aa27d0072}
2025-10-19 11:13:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=7cbe19fd-ef29-4f75-8a60-5c7aa27d0072, attempt_no=2, status=BUSY}
2025-10-19 11:13:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-19 11:13:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7cbe19fd-ef29-4f75-8a60-5c7aa27d0072}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-19 05:31:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T05:31:05.361441, scheduled_at=2025-10-19T05:31:05.361416, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980706411, provider_call_id=85d37e91-332d-47a4-8b9e-71388aebe286, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917980706411, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 10:50:55, callback_request_id=null, is_callback=null, fullName=UTTAM, resume_review_id=68f474f39f941c720e71c3c9, reviewDetails={overallScore={score=48.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered with long paragraphs which make it difficult to read. Important sections like the Experience are present, but the structure is inconsistent and lacks hierarchy., score=50, readability=There's a lack of clear section breaks which affects readability. Introducing headers, bullet points, and consistent spacing can make the resume more navigable for employers., essentialSectionsPresence=While sections like Professional Overview and Education are present, they are not well-structured. Crucially, the Experience sections should be organized in reverse-chronological order to highlight recent responsibilities., scale=100}, atsReadabilityScore={feedback=The resume lacks proper keyword optimization for ATS systems, so it may not rank well against automated filters. Including specific industry keywords linked to skills and achievements would improve this., score=50, scale=100, keyElementsReadableByATS=Essential information like contact details and job titles are legible by ATS. However, the lack of structured sections and missing job-specific keywords could hinder ATS readability.}, impact={feedback=The impact of the roles presented is minimal due to a lack of quantified achievements. The tasks described are generic and don’t showcase measurable success or results., score=48, spellCheck=There are multiple spelling errors, including simple ones like 'purches' instead of 'purchase'. Running a spell check and thorough proofreading would help to correct these issues., bulletPointsUsage=Bullet points are used inconsistently; many job responsibilities appear in paragraph format which reduces clarity and impact. Using concise and clear bullet points would improve the readability and highlight key achievements., weakActionVerbs=The document relies on weak verbs such as 'look after' and 'maintaining'. Stronger verbs like 'managed', 'coordinated', and 'optimized' could convey a more active role in those positions., scale=100, quantifyingImpact=Most entries lack quantifiable data that can illustrate performance metrics. Including specific achievements, like 'reduced costs by 10%', would lend more credibility and impact to the resume., repetitionAvoidance=There is redundancy in the verbs and phrases used, such as 'maintaining' and 'marketing', reducing the overall variety and appeal of each job description. Using synonyms or varied action verbs can prevent repetition., accomplishmentLanguage=The language largely describes duties without emphasizing accomplishments. Transitioning to a result-oriented approach by detailing the outcomes of actions would increase the effectiveness significantly.}, crispness={feedback=The resume is overly verbose and includes excessive detail that detracts from the main points of professional experience. The use of more concise sentences and clearer bullet points is recommended., resumeLength=The resume length does not align with the amount of experience detailed; it is overly long. Ideally, a resume should be no longer than two pages and prioritize recent experience., score=45, bulletPointsCount=Too few bullet points are used, causing important details to be buried in paragraphs. Converting detailed descriptions into bullet points will improve clarity and focus., fillerWords=The resume is filled with unnecessary filler words and phrases that dilute the main messages, such as 'etc.'. This content should be stripped down to the essentials to create a sharper impact., bulletPointLength=When bullet points are used, they are often too lengthy. Breaking them into shorter, more digestible points would make the information easier to absorb., scale=100}, qualityAddOn={feedback=The resume uses several generic buzzwords and lacks specificity, reducing its overall impact. 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