Call Details

Bolna ID: 01c5d105-c981-4d3c-b618-df593e0fc9d9

Phone: +919360329879

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-19 10:25:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-19 10:36:58

Next Call Scheduled:
2025-10-19 10:36:58

Call Timeline 14
2025-10-19 10:25:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-19 10:25:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 10:25:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 10:25:58
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-19 10:25:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-19 10:25:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-19 10:31:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c4762632-9b5a-4502-9cb9-bcc629272701}
2025-10-19 10:31:58
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c4762632-9b5a-4502-9cb9-bcc629272701, attempt_no=1, status=NO_ANSWER}
2025-10-19 10:31:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-19 10:31:58
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c4762632-9b5a-4502-9cb9-bcc629272701}
2025-10-19 10:37:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c665a0cf-4db2-4989-97c7-27dfafb3ff2c}
2025-10-19 10:37:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c665a0cf-4db2-4989-97c7-27dfafb3ff2c, attempt_no=2, status=BUSY}
2025-10-19 10:37:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-19 10:37:29
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c665a0cf-4db2-4989-97c7-27dfafb3ff2c}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-19 05:01:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T05:01:03.622109, scheduled_at=2025-10-19T05:01:03.622085, custom_extractions=null, telephony_data={duration=0.0, to_number=+919360329879, provider_call_id=8a4570e5-7fc5-4057-b790-7a4d9a883e19, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919360329879, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=01c5d105-c981-4d3c-b618-df593e0fc9d9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T05:01:57.898324, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 05:01:57, id=c4762632-9b5a-4502-9cb9-bcc629272701, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 05:01:03, status=no-answer}

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{created_at_str=2025-10-19 04:55:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T04:55:05.66899, scheduled_at=2025-10-19T04:55:05.668964, custom_extractions=null, telephony_data={duration=0.0, to_number=+919360329879, provider_call_id=4f5e4ea1-42b4-4a1d-85af-4441679b8f49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919360329879, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 10:14:43, callback_request_id=null, is_callback=null, fullName=SARAVANAN, resume_review_id=68f46c529f941c720e71c293, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes most necessary sections but lacks a coherent structure, especially in Experience and Education order. Improving readability and structure will greatly benefit overall clarity and flow., score=65, readability=The current layout is moderately readable; however, a more structured format would improve the readability significantly. Consider using bold headings and consistent spacing for better visual appeal., essentialSectionsPresence=Essential sections such as Experience and Education are present, yet they appear disorganized with outdated chronological order. Align these sections in reverse chronological order to showcase recent roles and achievements effectively., scale=100}, atsReadabilityScore={feedback=The content is generally compatible with ATS but could be improved by clearer labeling and structuring of sections. Embed industry-specific keywords more efficiently to enhance ATS compatibility further., score=65, scale=100, keyElementsReadableByATS=Essential information like contact details and roles are readable by ATS, but there's room for improvement with clearer headings and structure. Refining section labels will further boost machine-readability and ensure top keywords are aligned with the role.}, impact={feedback=While there are attempts to quantify achievements, the overall impact is diminished by vagueness and lack of specifics. Strengthening action verbs and providing clear metrics for achievements will enhance impact., score=58, spellCheck=While generally free of spelling errors, the presentation could benefit from a thorough grammar check to ensure polished professionalism. Small grammatical improvements can contribute to a more refined appearance., bulletPointsUsage=Bullet points are used but not always effectively. Focus on converting paragraphs into concise bullet points for greater impact., weakActionVerbs=Weak action verbs are present, reducing the assertiveness of statements. Opt for stronger, more dynamic verbs to assert achievements better., scale=100, quantifyingImpact=Some achievements are quantified, which contributes positively; however, more consistent quantification across experiences would improve persuasion. Provide clear and consistent numerical data to reinforce the impact of your contributions., repetitionAvoidance=There is some repetition of action verbs leading to decreased engagement and dynamism. Introduce varied and dynamic action verbs to maintain reader engagement., accomplishmentLanguage=The language focuses on tasks rather than accomplishments, which limits its effectiveness. Shift more towards accomplishment-driven language by highlighting outcomes achieved rather than tasks performed.}, crispness={feedback=The resume is longer than necessary for the experience level, with some overly detailed sections. Condensing the information and using shorter bullet points would improve crispness and readability., resumeLength=The resume's length extends beyond what's typical for this level of experience, which may deter readers. Aim for a one-page format to present your experience succinctly., score=52, bulletPointsCount=The total count of bullet points is substantial, but their organization lacks uniformity. Ensure consistency in bullet point number per position to maintain balance., fillerWords=There are numerous filler words throughout, which dilute the strength of your statements. Remove unnecessary words for a more direct and professional tone., bulletPointLength=Some bullet points are overly lengthy, which can dilute core messages. 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