Call Details
Bolna ID:
ff0eb9d1-f697-46fc-8bf6-969cb60ec29b
Phone: +919953086939
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 86.40s
Cost: ₹13.46
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-19 10:19:02
Ended:
Not set
Last Processed:
2025-10-19 10:22:39
Last Retry At:
2025-10-19 10:22:39
Next Retry Scheduled:
2025-10-19 10:26:00
Next Call Scheduled:
2025-10-19 10:26:00
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi NAJMUSSAQIB, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: if i get a great opportunity then i'll i can think about it
assistant: That makes sense! Just to confirm, you have around ten years of experience, right?
user: no
assistant: Sorry, could you please
user: the size is seven to eight year
assistant: Got it, seven to eight years. What kind of roles are you targeting?
user: management i'm currently area business manager
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user: yes
assistant: Your resume scored sixty three out of one hundred. Anything below eighty is poor for ATS. So, even if qualified, your resume might be rejected. Are you getting enough relevant interview calls now?
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user: hello
assistant: Hi NAJMUSSAQIB, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: if i get a great opportunity then i'll i can think about it
assistant: That makes sense! Just to confirm, you have around ten years of experience, right?
user: no
assistant: Sorry, could you please
user: the size is seven to eight year
assistant: Got it, seven to eight years. What kind of roles are you targeting?
user: management i'm currently area business manager
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user: yes
assistant: Your resume scored sixty three out of one hundred. Anything below eighty is poor for ATS. So, even if qualified, your resume might be rejected. Are you getting enough relevant interview calls now?
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This aids in maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T04:49:07.588476, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 04:49:07, id=ff0eb9d1-f697-46fc-8bf6-969cb60ec29b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=23, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=23}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 04:49:03, status=ringing}
{created_at_str=2025-10-19 04:49:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-19T04:49:03.656594, scheduled_at=2025-10-19T04:49:03.656558, custom_extractions=null, telephony_data={duration=0.0, to_number=+919953086939, provider_call_id=e2ca708d-8b5a-4aaf-ab97-41319cd9235d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919953086939, recipient_data={recipient_phone_number=null, review_completed=2025-10-19 10:08:07, callback_request_id=null, is_callback=null, fullName=NAJMUSSAQIB, resume_review_id=68f46b119f941c720e71c257, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections such as Experience, Summary, and Education. However, it lacks clear section headings, which could affect easy readability., score=64, readability=Currently, the layout is fairly simple but could be improved with better formatting, such as clear headers and separation of sections. Increasing font size or using bold for sections might enhance readability., essentialSectionsPresence=While Experience and Education sections are present, Skills could be organized distinctly instead of being intertwined with other information. Reorganizing some sections into well-defined categories would improve clarity., scale=100}, atsReadabilityScore={feedback=Key elements like contact details and section titles are largely ATS-compatible. However, improving keyword usage can further optimize ATS readability., score=66, scale=100, keyElementsReadableByATS=Most critical elements such as contact and career details are prominently positioned. Enhancements in industry-specific keywords could increase ATS compatibility.}, impact={feedback=The impact of achievements is moderately conveyed, but there is room for further quantification of success. Bullet points are present but need more power verbs to enhance their effectiveness., score=62, spellCheck=Generally, spelling is accurate, but causal proofreading could ensure there are no inconspicuous errors. Spell-check tools could help safeguard against minor typos., bulletPointsUsage=The bullet point usage is reasonable; however, they are lengthy and could be more concise to add more impact. Ensure each bullet point clearly states an achievement or responsibility., weakActionVerbs=There are a few instances of weak action verbs; replacing them with stronger, more direct verbs could make statements more compelling. For example, instead of 'involved in,' consider 'led' or 'spearheaded.', scale=100, quantifyingImpact=There is some attempt to quantify achievements, but more specific metrics could amplify the impact. Including specific numbers or percentages related to sales growth can strengthen this section., repetitionAvoidance=There are repetitions in the type of achievements described, particularly relating to sales success. Try using diverse terminology and specifying varied accomplishments to avoid redundancy., accomplishmentLanguage=The language does partially highlight accomplishments, yet could benefit from a sharper focus on results. Shifting more toward an outcome-driven language would make achievements stand out more.}, crispness={feedback=The resume is longer than necessary for the level of experience. Although it contains details, some sections could be combined or shortened for brevity., resumeLength=The resume is slightly longer than typical for a professional with the described history. Condensing the information could result in a more impactful presentation., score=58, bulletPointsCount=While the bullet point count is adequate, they tend to be verbose and could be trimmed down. Focus on the most impactful points per role to enhance crispness., fillerWords=There are filler words such as 'proactive,' 'dynamic,' and 'exceptional' that could be eliminated. Precision in word choice will convey professionalism more effectively., bulletPointLength=Bullet points are generally lengthy, which muddles clarity. Aim for brevity by focusing each bullet on a single idea or achievement., scale=100}, qualityAddOn={feedback=The resume is free from egregious stylistic issues, but does employ common buzzwords. Dates are consistently formatted, which is helpful., score=65, buzzwordsCliches=The use of buzzwords like 'proven track record' and 'dynamic' should be minimized. Specific examples can enhance credibility over buzzwords., datesFormatting=Dates are consistently presented which enhances readability. Ensure date ranges are correct and align chronologically throughout the document., activeVoice=The majority of the resume is written in an active voice, strengthening the narrative of responsibilities and achievements. This is a strength of the resume but can still be improved further., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, in line with standard resume writing conventions. This aids in maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-19T04:49:05.935198, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-19 04:49:05, id=ff0eb9d1-f697-46fc-8bf6-969cb60ec29b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=23, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=23}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-19 04:49:03, status=initiated}
Context Details
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