Call Details

Bolna ID: b19e0132-8c18-472b-a751-313b8808c00b

Phone: +919847028083

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 17.70s

Cost: ₹3.36

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-18 18:58:03

Ended:
Not set

Last Processed:
2025-10-18 19:00:03

Last Retry At:
2025-10-18 19:00:03

Next Retry Scheduled:
2025-10-19 09:00:00

Next Call Scheduled:
2025-10-19 09:00:00

Call Timeline 10
2025-10-18 18:58:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 18:58:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 18:58:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 18:58:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 18:58:44
COMPLETED MAIN
CALLBACK_UPDATE
₹2.86
Duration: 17.70s
2025-10-18 18:58:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-18 18:58:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-18 18:58:50
COMPLETED MAIN
CALLBACK_UPDATE
₹3.36
Duration: 17.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Call Dropped, disposition_3=}}}
2025-10-18 19:00:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-18 19:00:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-18 19:00:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-18 19:00:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
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user:  hello where voice is breaking actually where is this
assistant:  Hey SAFWAN, I’m
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user:  hello
assistant:  Hi SAFWAN, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time
user:  hello where voice is breaking actually where is this
assistant:  Hey SAFWAN, I’m
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This approach helps maintain an objective and factual tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T13:28:07.879417, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 13:28:07, id=b19e0132-8c18-472b-a751-313b8808c00b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 13:28:04, status=ringing}

{created_at_str=2025-10-18 13:28:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T13:28:04.536991, scheduled_at=2025-10-18T13:28:04.53696, custom_extractions=null, telephony_data={duration=0.0, to_number=+919847028083, provider_call_id=ec2bb891-de92-4149-9a54-638f6730fcb3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919847028083, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 18:47:41, callback_request_id=null, is_callback=null, fullName=SAFWAN., resume_review_id=68f393399f941c720e71aeb8, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally well-structured with sections clearly defined. However, the presentation of contact information could be improved for better readability., score=68, readability=While the readability is generally good, using consistent formatting across all sections would enhance visual coherence. The choice of a simpler, more unified font style and size could improve clarity., essentialSectionsPresence=All essential sections such as Professional Experience, Education, and Core Competencies are present. The inclusion of a detailed Professional Summary effectively sets the context for the reader., scale=100}, atsReadabilityScore={feedback=The resume includes key elements necessary for ATS readability but can benefit from better keyword optimization relating to the target role. Clearly labeled sections ensure that ATS systems can parse crucial information efficiently., score=65, scale=100, keyElementsReadableByATS=Names, contact information, and employment history are well-structured for ATS systems. Enhancing keyword density aligned with industry standards will further increase ATS compatibility.}, impact={feedback=The resume demonstrates good use of quantifiable achievements, though more consistency across all entries would strengthen the impact. Bullet points are effectively used, but some lack precise quantification, which could enhance their power., score=63, spellCheck=There are minor spelling issues, like 'a curacy' which should be corrected to maintain professionalism. A thorough spell check and grammatical review before submission can avoid these errors., bulletPointsUsage=The bullet points provide a clear and straightforward format to communicate achievements. However, ensuring that each bullet is impactful and quantifiable can further enhance the resume's effectiveness., weakActionVerbs=The use of action verbs is generally strong. For better impact, each bullet point should start with a powerful, specific verb to clearly convey achievements and responsibilities., scale=100, quantifyingImpact=Quantifiable achievements are included, but not consistently across all roles. Adding specific metrics and outcomes will help substantiate the claims made and improve the overall persuasiveness., repetitionAvoidance=Repetition is minimal, demonstrating a good range of vocabulary and varied expression. Continually refreshing action verbs and phrasing can avoid monotony and keep the reader engaged., accomplishmentLanguage=The language used is accomplishment-oriented and focuses on results, which is very effective. Ensuring each statement emphasizes a result or contribution strengthens the resume's persuasive power.}, crispness={feedback=The resume length is appropriate, but there is room to make it crisper by reducing bullet point length. Avoiding excessive or repeated information can make the document more engaging., resumeLength=The total length is acceptable for someone with this level of experience. However, simplification of some sections can provide a crisper and more dynamic read., score=58, bulletPointsCount=Bullet points are used effectively, but too many per section can overwhelm the reader. Balancing quantity with quality will help maintain attention and improve clarity., fillerWords=Filler words are minimal, but maintaining a strict approach to unnecessary language can ensure the resume remains sharp. Eliminating redundancy is key to maintaining high clarity., bulletPointLength=Some bullet points are overly detailed and can be condensed. Focus on succinctly conveying the key achievements and cutting any non-essential information., scale=100}, qualityAddOn={feedback=The resume avoids most buzzwords and maintains a professional tone. Consistent date formatting and active voice usage are areas to focus on for improvement., score=60, buzzwordsCliches=Avoidance of clichés is commendable, but clearer, tangible language can enhance descriptions further. Replacing generic terms with specific examples will add more substance., datesFormatting=Dates are generally formatted consistently, but occasional variances can confuse the reader. Ensuring uniformity in all date presentations will improve professionalism and clarity., activeVoice=Active voice is predominantly used, which increases the resume's dynamism. Continuing to refine this aspect will ensure all statements clearly reflect initiative and results., scale=100, personalPronounsUsage=The resume correctly avoids using personal pronouns, aligning with professional standards. This approach helps maintain an objective and factual tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T13:28:05.98498, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 13:28:05, id=b19e0132-8c18-472b-a751-313b8808c00b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 13:28:04, status=initiated}
Context Details
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