Call Details
Bolna ID:
9dc8ca66-9da6-4c12-a593-948a734a1aef
Phone: +919820290903
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 91.60s
Cost: ₹19.66
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-18 18:27:38
Ended:
Not set
Last Processed:
2025-10-18 18:31:03
Last Retry At:
2025-10-18 18:31:03
Next Retry Scheduled:
2025-10-18 18:34:36
Next Call Scheduled:
2025-10-18 18:34:36
Call Timeline 11
Call History (Raw Callbacks) 5
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user: yes
assistant: Hi Gaurav, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can we do it on monday
assistant: Monday works! What time on Monday would be good for you? Morning, afternoon, or evening?
user: afternoon around two o'clock would be good
assistant: Perfect, Gaurav! I’ve noted Monday at two in the afternoon for our chat. Just so you know, your resume score came in at sixty one point two — that’s a clear sign there’s room to boost it big time.
Quick question before we wrap: What’s your main goal with this resume? Are you hunting for a new job, aiming for a career
user: yeah i'm currently hemping for the new work
assistant: Got it, Gaurav — hunting for that new role. That sixty one point two score? It’s telling us your resume isn’t doing the heavy lifting it should.
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user: right right
assistant: Exactly! And here’s the thing — every day you wait, that
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user: yes
assistant: Hi Gaurav, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can we do it on monday
assistant: Monday works! What time on Monday would be good for you? Morning, afternoon, or evening?
user: afternoon around two o'clock would be good
assistant: Perfect, Gaurav! I’ve noted Monday at two in the afternoon for our chat. Just so you know, your resume score came in at sixty one point two — that’s a clear sign there’s room to boost it big time.
Quick question before we wrap: What’s your main goal with this resume? Are you hunting for a new job, aiming for a career
user: yeah i'm currently hemping for the new work
assistant: Got it, Gaurav — hunting for that new role. That sixty one point two score? It’s telling us your resume isn’t doing the heavy lifting it should.
Imagine this: recruiters barely glance at resumes that don’t pop. Your current one? It’s like a good story told in a whisper — important stuff, but not grabbing attention.
If you keep sending it out as is, you might miss out on interviews, or worse, get stuck in the same spot longer than you want. How’s that feeling? Frustrating, right?
user: right right
assistant: Exactly! And here’s the thing — every day you wait, that
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Maintaining third-person construction strengthens a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T12:57:42.492002, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 12:57:42, id=9dc8ca66-9da6-4c12-a593-948a734a1aef, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 12:57:39, status=ringing}
{created_at_str=2025-10-18 12:57:39, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T12:57:39.917031, scheduled_at=2025-10-18T12:57:39.917003, custom_extractions=null, telephony_data={duration=0.0, to_number=+919820290903, provider_call_id=26631082-7cf4-4c8e-99d4-e271d6352281, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919820290903, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 18:17:07, callback_request_id=null, is_callback=null, fullName=Gaurav, resume_review_id=68f38c1e9f941c720e71adf1, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized with distinct sections for Education, Experience, Skills, and Achievements. However, the Experience section could benefit from being placed in reverse chronological order to better highlight recent accomplishments., score=66, readability=The formatting supports readability, but font consistency and spacing could be refined to improve flow. Headings are prominent but could be standardized in size and style for better cohesion., essentialSectionsPresence=Essential sections like Work Experience and Education are present and are crucial for ATS readability. The inclusion of a Summary or Objective section could help provide a quick overview for recruiters., scale=100}, atsReadabilityScore={feedback=The resume features essential elements, making it generally ATS-friendly. Improvement in keyword optimization will enhance its attractiveness to automated systems., score=68, scale=100, keyElementsReadableByATS=Sections like Contact Information, Experience, and Education are clearly labeled, aiding ATS compatibility. Ensuring industry-specific keywords are present can boost ATS scores further.}, impact={feedback=The impact is evident through the quantifiable achievements, such as reduction of non-compliance risk by 15%. However, stronger action verbs could enhance impact in some bullet points., score=62, spellCheck=The resume seems free of spelling errors, enhancing professionalism. Regular proofreading is advised to maintain this standard., bulletPointsUsage=Bullet points structure supports clarity and organization, although some bullets are overly detailed and could be condensed. Using bullet points effectively helps in quick skimming by hiring managers., weakActionVerbs=Some action verbs could be replaced with stronger alternatives, such as replacing 'supported' with 'led' when applicable. Active, dynamic verbs convey confidence and direct accomplishment., scale=100, quantifyingImpact=Highlighting numerical achievements strengthens your profile, but should be more consistently applied across all roles. Quantification is essential in demonstrating the real impact of your contributions., repetitionAvoidance=There is minimal repetition of action verbs, but variations in language could provide more engaging storytelling. Diversifying verbs can prevent monotony and improve engagement., accomplishmentLanguage=The resume effectively uses accomplishment-oriented language, but can be enhanced by specifying more outcomes. Phrasing achievements in terms of results gives a strong narrative of capability.}, crispness={feedback=While the resume is a suitable length for the candidate's experience, bullet points are lengthy, reducing crispness. Trimming excess detail in bullet points will improve clarity and focus., resumeLength=The length of the resume is adequate for someone with 6+ years of experience, maintaining brevity overall. Maintaining one-two pages is typical for mid-level professionals., score=53, bulletPointsCount=There is a high number of bullet points, which may overwhelm readers; fewer, more impactful points would be ideal. Limiting to 4-6 points per role can maintain reader interest., fillerWords=There are some filler words that could be eliminated to tighten the writing. Removing unnecessary words will help to maintain focus and clarity., bulletPointLength=Bullet points are sometimes excessively long, suggesting the need for conciseness. Short, precise points are more effective at maintaining attention and conveying information., scale=100}, qualityAddOn={feedback=The resume avoids major buzzwords and clichés, but more specific lingo can replace vague terms for precision. Consistent date formatting aids in creating a clean, professional appearance., score=57, buzzwordsCliches=While the resume is not overloaded with clichés, certain industry terms could be better articulated. Avoiding generic phrases like 'best-in-class' adds specificity and credibility., datesFormatting=Dates are listed with month and year, which provides clarity, but maintaining the same format throughout is crucial. Ensuring date consistency across all sections reflects attention to detail., activeVoice=Active voice predominates, enhancing assertiveness and clarity, but could be improved in passive sections. Consistently using active voice presents a strong, confident narrative., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, aligning with industry standards. Maintaining third-person construction strengthens a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T12:57:41.226373, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 12:57:41, id=9dc8ca66-9da6-4c12-a593-948a734a1aef, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 12:57:39, status=initiated}
Context Details
{recipient_phone_number=+919820290903, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 18:17:07, callback_request_id=null, is_callback=null, fullName=Gaurav, resume_review_id=68f38c1e9f941c720e71adf1, parentBolnaId=null, attemptType=null}, resume_review_id=null}