Call Details

Bolna ID: 3ea80106-cc70-4c11-ac07-63ad83fe63c8

Phone: +918590735322

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 17:30:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 17:41:22

Next Call Scheduled:
2025-10-18 17:41:22

Call Timeline 14
2025-10-18 17:30:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 17:30:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:30:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:30:37
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:30:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 17:30:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 17:35:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=42cbdcc5-5320-4e29-ae10-6701ebbab7b5}
2025-10-18 17:36:22
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=42cbdcc5-5320-4e29-ae10-6701ebbab7b5, attempt_no=1, status=BUSY}
2025-10-18 17:36:22
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-18 17:36:22
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=42cbdcc5-5320-4e29-ae10-6701ebbab7b5}
2025-10-18 17:41:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f57b5f42-b742-40cc-83bc-6a138a4a148a}
2025-10-18 17:42:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f57b5f42-b742-40cc-83bc-6a138a4a148a, attempt_no=2, status=BUSY}
2025-10-18 17:42:19
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 17:42:19
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f57b5f42-b742-40cc-83bc-6a138a4a148a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 12:00:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T12:00:04.550492, scheduled_at=2025-10-18T12:00:04.550455, custom_extractions=null, telephony_data={duration=0.0, to_number=+918590735322, provider_call_id=eea04eb9-a86e-45fa-851e-13035a2700e1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918590735322, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 17:19:25, callback_request_id=null, is_callback=null, fullName=REMYA, resume_review_id=68f37e979f941c720e71ab03, reviewDetails={overallScore={score=55, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall layout is somewhat cluttered, with a lack of clear separation between different sections. Restructuring the sections, especially the Experience, with cleaner headings and consistent formatting, is crucial., score=55, readability=The resume's readability is hindered by dense blocks of text and inconsistent formatting. Each section should be cleaned up for better clarity and flow., essentialSectionsPresence=While all essential sections such as Education and Experience are present, their chronology is incorrect. Reverse chronological order in the Experience section is necessary to highlight the candidate's most recent accomplishments first., scale=100}, atsReadabilityScore={feedback=Overall, the resume is compatible with ATS systems, but the inconsistent structuring affects parsing efficiency. Refining the formatting will ease ATS interpretation and improve keyword retrieval., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and employment history are present but not optimally positioned. Ensuring labels are clear and separating content well will enhance readability by ATS systems.}, impact={feedback=Bullet points are used, yet they lack detail and quantifiable achievements which reduces the overall impact. Introducing more metrics and clearer action result correlations will enhance the impact., score=50, spellCheck=No glaring spelling errors were found, which maintains the professional tone of the document. However, a thorough spell-check is always recommended to ensure accuracy., bulletPointsUsage=The use of bullet points is evident but inconsistent in effectiveness, many points blend together without clear emphasis. Smarter structuring into concise, targeted bullet points will help strengthen the message., weakActionVerbs=Weak action verbs are prevalent, which undermines a sense of achievement. Replacing these with stronger verbs like 'achieved,' 'enhanced,' or 'led' will improve the narrative., scale=100, quantifyingImpact=Quantifiable results are largely absent from the resume, which diminishes the persuasive power of the experience section. Including specific metrics or outcomes, such as percentage increases or successful project completions, would be beneficial., repetitionAvoidance=Repetition of common phrases and actions is noticeable and detracts from the resume's engagement level. Reducing redundancy by varying language across similar duties will create a more engaging read., accomplishmentLanguage=The current language focuses heavily on responsibilities rather than achievements. Shifting towards accomplishment-driven phrasing would increase the resume's persuasiveness.}, crispness={feedback=There is excessive use of filler words and unnecessarily long explanations throughout the resume. Condensing content for more succinct bullet points will add clarity and power to each section., resumeLength=The resume's length feels extended given the level of experience, largely due to wordiness. Tightening language and cutting down superfluous details will create a more effective document., score=45, bulletPointsCount=The bullet points are numerous but could be distributed more effectively across sections. Reducing their number while enhancing detail per point would aid focus and value per statement., fillerWords=Filler words dilute the precision of the document. Eliminating these will provide more space for including impactful statements., bulletPointLength=Bullet points often extend to full sentences, diminishing their impact and readability. Reducing each to a short, sharp statement ensures the main achievements are highlighted., scale=100}, qualityAddOn={feedback=The resume contains jargon and clichés that should be replaced with more specific and impactful language. 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