Call Details

Bolna ID: 55d49075-03b5-446c-b4c2-1854d1cbb07c

Phone: +919611481305

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 17:19:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 17:30:37

Next Call Scheduled:
2025-10-18 17:30:37

Call Timeline 14
2025-10-18 17:19:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 17:19:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:19:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:19:40
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 17:19:40
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 17:19:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 17:25:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2c8d81a2-7493-4b16-b8ec-77ff52927916}
2025-10-18 17:25:37
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=2c8d81a2-7493-4b16-b8ec-77ff52927916, attempt_no=1, status=BUSY}
2025-10-18 17:25:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-18 17:25:37
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2c8d81a2-7493-4b16-b8ec-77ff52927916}
2025-10-18 17:30:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b5159f71-f64e-4246-bfb4-d6a0c05f96f0}
2025-10-18 17:31:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b5159f71-f64e-4246-bfb4-d6a0c05f96f0, attempt_no=2, status=BUSY}
2025-10-18 17:31:11
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 17:31:11
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b5159f71-f64e-4246-bfb4-d6a0c05f96f0}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 11:49:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T11:49:03.638556, scheduled_at=2025-10-18T11:49:03.638525, custom_extractions=null, telephony_data={duration=0.0, to_number=+919611481305, provider_call_id=38451caa-61cc-407d-853f-f55fb654e37f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919611481305, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 17:08:11, callback_request_id=null, is_callback=null, fullName=C, resume_review_id=68f37bf018c34103788ed60c, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Work History, and Education. However, the use of bullet points and section ordering could be improved for better readability., score=65, readability=The readability is hampered slightly by inconsistent formatting and disjointed section headers. More uniform alignment and consistent font choices will enhance overall readability., essentialSectionsPresence=All necessary sections are present, but the Experience section should be shifted to the top, following the Professional Summary. Additionally, make sure that all sections are clearly labeled and formatted consistently., scale=100}, atsReadabilityScore={feedback=Overall, the resume is structured adequately for ATS systems, but increasing relevant keyword density would further improve compatibility. Avoid using tables and graphics that may hinder parsing., score=70, scale=100, keyElementsReadableByATS=Key elements such as name, contact details, and job titles are visible and should parse well. However, ensure that complex formatting does not hinder the readability of other critical sections.}, impact={feedback=Bullet points are used well, but many entries lack quantifiable results that illustrate the candidate's achievements. Strengthening the verbs and adding more measurable outcomes would provide greater impact., score=60, spellCheck=A few minor errors, such as punctuation issues, were present. Careful proofreading would eliminate these and help the document appear more professional., bulletPointsUsage=Bullet points are present in the work history, but they vary in detail and lack consistency in quantifying achievements. More detailed and consistent use of bullet points is recommended., weakActionVerbs=Some action verbs are weak and vague, diminishing the resume's impact. Use stronger, more specific verbs to clearly convey achievements and responsibilities., scale=100, quantifyingImpact=The resume lacks frequent use of quantifiable metrics. Including more specific metrics, such as exact conversion rates or campaign results, would enhance the impact., repetitionAvoidance=There is noticeable repetition in the verbs used throughout the document. Diversifying the action verbs would strengthen the presentation of achievements., accomplishmentLanguage=The language is not consistently accomplishment-oriented. Shifting to more result-driven language would enhance the profile significantly.}, crispness={feedback=While the resume length is somewhat appropriate, sections such as Work History contain overly long descriptions. Concise summarization will improve clarity and flow., resumeLength=The resume's length is appropriate but could be tightened by eliminating redundancies and combining similar bullet points, especially in extensive roles., score=58, bulletPointsCount=The number of bullet points is excessive in some sections, diluting key achievements. Prioritizing the most impactful points and eliminating repetition is advised., fillerWords=There is a noticeable presence of filler words that cloud the core message. Removing unnecessary fillers will enhance the crispness and clarity of the narrative., bulletPointLength=Several bullet points are too lengthy, making them harder to digest. Shortening these to focus on the key achievements will improve readability., scale=100}, qualityAddOn={feedback=The resume's language can be made more specific by avoiding buzzwords and clichés. Consistent date formatting would further enhance the document's professionalism., score=65, buzzwordsCliches=Some sections contain overly used buzzwords which can dilute the impact. Consider using more precise and vivid language to detail experience and skills., datesFormatting=There is inconsistency in date formats, which can confuse readers. 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