Call Details

Bolna ID: 68deb260-4ddf-493b-a04b-7a4f7c648a3c

Phone: +919569965231

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 16:30:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 16:41:42

Next Call Scheduled:
2025-10-18 16:41:42

Call Timeline 14
2025-10-18 16:30:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 16:30:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:30:12
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:30:53
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:30:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 16:30:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 16:36:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d73a5e2c-7b89-4cf0-ab59-1c35884b68c9}
2025-10-18 16:36:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d73a5e2c-7b89-4cf0-ab59-1c35884b68c9, attempt_no=1, status=BUSY}
2025-10-18 16:36:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-18 16:36:42
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d73a5e2c-7b89-4cf0-ab59-1c35884b68c9}
2025-10-18 16:42:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fa1e45d2-76f4-48fd-a695-4cd6d8fa2082}
2025-10-18 16:42:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=fa1e45d2-76f4-48fd-a695-4cd6d8fa2082, attempt_no=2, status=BUSY}
2025-10-18 16:42:43
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 16:42:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fa1e45d2-76f4-48fd-a695-4cd6d8fa2082}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 11:00:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T11:00:04.567399, scheduled_at=2025-10-18T11:00:04.567367, custom_extractions=null, telephony_data={duration=0.0, to_number=+919569965231, provider_call_id=903d1198-019a-4a35-ba14-c3e2d4d195da, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919569965231, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 16:19:25, callback_request_id=null, is_callback=null, fullName=AAMOD, resume_review_id=68f370779f941c720e71a8d2, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has major sections such as Education and Work Experience, but the overall layout is cluttered and lacks consistency. Proper section headings and better structuring could improve the readability and flow significantly., score=58, readability=The readability is compromised due to the inconsistent formatting and lack of clear section borders or bold headings. Improved font usage and spacing could enhance the document's readability., essentialSectionsPresence=All essential sections like Education and Experience are present, but they need to be more clearly defined and organized. The inclusion of an 'About Me' section is less necessary and could be replaced with a more detailed summary or skills section., scale=100}, atsReadabilityScore={feedback=The resume includes some key elements like contact information, but lacks keyword optimization for software like ATS. Improved ATS compatibility can greatly assist in ensuring that the resume is noticed., score=60, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are largely readable by ATS systems, but the lack of specific keywords relevant to the desired role harms visibility. Adding more relevant industry keywords will improve ATS performance.}, impact={feedback=The resume lacks effective bullet points to highlight key achievements, relying heavily on paragraph format. Introducing quantifiable metrics could greatly enhance the impact and demonstrate accomplishments more effectively., score=54, spellCheck=There are no significant spelling errors; however, the overall grammar could be refined to improve professionalism. A thorough spell and grammar check are recommended., bulletPointsUsage=Bullet points are underutilized, and where they are present, they are lengthy and difficult to follow. Shortening bullet points and focusing on specific achievements would improve impact., weakActionVerbs=Weak and passive language is prevalent, making roles sound less dynamic than they might be. Replacing these with strong action verbs would provide more compelling descriptions., scale=100, quantifyingImpact=There is a significant lack of quantifiable impact mentioned, such as percentages or numbers to demonstrate accomplishments. Using metrics would allow for a clearer display of the candidate's contributions., repetitionAvoidance=Certain responsibilities and tasks appear repetitively, even within a single job description. Reducing redundancy and highlighting diverse skills and tasks would improve the clarity and strength of content., accomplishmentLanguage=The language used does not clearly convey accomplishments or achievements, being more descriptive of duties. Shifting the focus from tasks to outcomes would provide a more compelling narrative.}, crispness={feedback=The resume is fairly lengthy given the experience level, which could deter readers. Trimming unnecessary content and focusing on concise language would greatly enhance its crispness., resumeLength=The length of the resume doesn't correspond well to the detail and impact required at this stage in the career. A more concise document would serve to hold the reader’s attention better., score=52, bulletPointsCount=The document has an excessive number of bullet points in areas where none may be needed, such as job profiles. Reducing and focusing the bullet points on concrete achievements rather than roles would improve clarity., fillerWords=The resume contains many filler words and phrases that dilute the main points and extend the length unnecessarily. Eliminating these would sharpen the focus and improve clarity., bulletPointLength=Bullet points in the document are overly long and not succinct, impacting readability. Each bullet should be limited to one or two lines for easier digestion., scale=100}, qualityAddOn={feedback=Buzzwords and clichés like 'proven track record' are prevalent, detracting from the authenticity of the content. Avoiding these in favor of specific, personalized statements will improve quality., score=56, buzzwordsCliches=The use of buzzwords such as 'challenging,' 'responsible,' and 'proven track record' can make the content sound generic. Replacing these with more specific examples will make the resume stand out., datesFormatting=Dates are presented inconsistently throughout the resume, which can confuse readers. Standardizing the date format for all entries will enhance clarity., activeVoice=The content lacks active voice, making some statements unnecessarily passive or vague. Revising to include more active voice will make statements more direct and impactful., scale=100, personalPronounsUsage=Personal pronouns are avoided, which aligns well with general resume guidelines. Continuing to focus on an objective tone is advised here.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T11:00:52.563117, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 11:00:52, id=68deb260-4ddf-493b-a04b-7a4f7c648a3c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 11:00:04, status=busy}

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