Call Details

Bolna ID: 99a7c6fd-c922-40cb-8fda-a05686baaafd

Phone: +918697454713

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 16:21:39

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 16:33:20

Next Call Scheduled:
2025-10-18 16:33:20

Call Timeline 14
2025-10-18 16:21:41
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 16:21:43
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:21:44
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:22:20
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:22:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 16:22:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 16:27:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=91d98311-57fa-47ef-94b1-9192b153f4ba}
2025-10-18 16:28:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=91d98311-57fa-47ef-94b1-9192b153f4ba, attempt_no=1, status=BUSY}
2025-10-18 16:28:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-18 16:28:20
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=91d98311-57fa-47ef-94b1-9192b153f4ba}
2025-10-18 16:33:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=48098a90-251d-4ec4-9af9-1bed04bab226}
2025-10-18 16:34:18
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=48098a90-251d-4ec4-9af9-1bed04bab226, attempt_no=2, status=BUSY}
2025-10-18 16:34:18
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 16:34:18
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=48098a90-251d-4ec4-9af9-1bed04bab226}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 10:51:40, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T10:51:40.959512, scheduled_at=2025-10-18T10:51:40.959485, custom_extractions=null, telephony_data={duration=0.0, to_number=+918697454713, provider_call_id=b97fda85-07a8-4650-8a2d-dec131e49ae8, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918697454713, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 16:10:59, callback_request_id=null, is_callback=null, fullName=Upama, resume_review_id=68f36e6e9f941c720e71a871, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections, but their organization needs improvement for better readability and flow. Some sections, like the Personal Details, take up too much space and can be condensed., score=66, readability=The readability suffers slightly due to formatting inconsistencies and a lack of clear separation between sections. It's advisable to use more headers and bullet points for improved visual structure., essentialSectionsPresence=Education details are comprehensive, but Experience lacks depth and should be highlighted with proper subsections. The inclusion of Skills and Summary is appropriate but could be better integrated., scale=100}, atsReadabilityScore={feedback=The resume generally aligns with ATS requirements but could be optimized with more relevant keywords. Ensuring key elements like position titles and contact information are more prominent will aid in readability., score=65, scale=100, keyElementsReadableByATS=Most key elements are readable by ATS, though the format of some sections might confuse certain systems. Proper labels and structured text can eliminate these issues.}, impact={feedback=There is a strong attempt to articulate achievements, but it lacks quantifiable metrics. The resume would benefit from more active language and specific data points to enhance its impact., score=62, spellCheck=Overall, spelling is consistent, with very few errors. However, attention to punctuation and grammatical details could further polish the resume., bulletPointsUsage=Bullet points are occasionally used, but not consistently throughout the resume. Increasing the use of bullet points can help to clearly delineate accomplishments and responsibilities., weakActionVerbs=Many sections rely on weak action verbs; the usage of stronger, more dynamic verbs would convey a more powerful image of the candidate's experiences., scale=100, quantifyingImpact=The resume would greatly benefit from the inclusion of quantifiable achievements, such as improvements in student outcomes or project successes., repetitionAvoidance=Some repetition is evident in the language used across sections. Rephrasing and diversifying the language would make the resume more engaging., accomplishmentLanguage=While there is an effort to use accomplishment-oriented language, it is underplayed and would benefit from more concrete examples of successes.}, crispness={feedback=The resume is longer than necessary, with some sections overly detailed and verbose. Shortening certain parts can greatly enhance readability and effectiveness., resumeLength=The resume is slightly lengthy for a professional in this field; condensing educational achievements and focusing on relevant experience would help., score=55, bulletPointsCount=There are not enough bullet points, especially in the Experience section, where they could significantly enhance clarity and impact., fillerWords=The resume could be improved by removing filler words and unnecessary jargon, providing a cleaner, more direct narrative., bulletPointLength=The few bullet points present are generally too wordy, potentially overwhelming the reader. Short, precise statements would better convey the intended message., scale=100}, qualityAddOn={feedback=Consistency in format and style is lacking, with occasional use of buzzwords that don't add value. 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