Call Details

Bolna ID: a065801d-f17f-446d-a39f-94810d321a1a

Phone: +917972214586

From: N/A

Status: completed

Processing: COMPLETED

Duration: 70.80s

Cost: ₹8.31

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-18 16:19:03

Last Retry At:
2025-10-18 16:19:03

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-18 16:16:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 16:16:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:16:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:16:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 16:17:39
COMPLETED MAIN
CALLBACK_UPDATE
₹6.81
Duration: 70.80s
2025-10-18 16:17:43
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f3704f02f50f05e78d2140, scheduled_for=2025-10-19T16:17:43.087977850}
2025-10-18 16:17:45
COMPLETED MAIN
CALLBACK_UPDATE
₹8.31
Duration: 70.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call Back Scheduled, disposition_3=Customer Not Available}}}
2025-10-18 16:19:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-18 16:19:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  sorry this is a paid platform
assistant:  I get that, but investing in a strong, ATS-friendly resume can really boost your chances of landing interviews. Are you currently getting enough interview calls with your resume?
user:  yes but i am not available
assistant:  Got it! When would be a better time for me to call you back today or tomorrow?
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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  sorry this is a paid platform
assistant:  I get that, but investing in a strong, ATS-friendly resume can really boost your chances of landing interviews. Are you currently getting enough interview calls with your resume?
user:  yes but i am not available
assistant:  Got it! When would be a better time for me to call you back today or tomorrow?
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{created_at_str=2025-10-18 10:46:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T10:46:03.445857, scheduled_at=2025-10-18T10:46:03.445826, custom_extractions=null, telephony_data={duration=0.0, to_number=+917972214586, provider_call_id=b75efa04-d093-4212-b368-4517d966dd57, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917972214586, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=05b5fb0e-4c15-4aea-aecf-2b6d19e84199, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T10:46:07.302274, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 10:46:07, id=a065801d-f17f-446d-a39f-94810d321a1a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 10:46:03, status=ringing}

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Context Details
{recipient_phone_number=+917972214586, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=05b5fb0e-4c15-4aea-aecf-2b6d19e84199, attemptType=RETRY}, resume_review_id=null}