Call Details

Bolna ID: 3bd9b258-c5a2-4f6c-adf1-a9c59e9d08f5

Phone: +919860289604

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 15:33:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 15:44:44

Next Call Scheduled:
2025-10-18 15:44:44

Call Timeline 14
2025-10-18 15:33:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 15:33:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:33:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:33:26
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:33:26
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 15:33:26
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 15:38:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=90299298-ba29-42fd-873c-94f3976ea8c9}
2025-10-18 15:39:44
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=90299298-ba29-42fd-873c-94f3976ea8c9, attempt_no=1, status=NO_ANSWER}
2025-10-18 15:39:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-18 15:39:44
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=90299298-ba29-42fd-873c-94f3976ea8c9}
2025-10-18 15:45:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=633f8b89-2294-479f-89a9-28e4e4007ef4}
2025-10-18 15:45:18
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=633f8b89-2294-479f-89a9-28e4e4007ef4, attempt_no=2, status=BUSY}
2025-10-18 15:45:18
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 15:45:18
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=633f8b89-2294-479f-89a9-28e4e4007ef4}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 10:03:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T10:03:04.61656, scheduled_at=2025-10-18T10:03:04.616531, custom_extractions=null, telephony_data={duration=0.0, to_number=+919860289604, provider_call_id=34932e35-4ecb-4053-bb29-07100434f611, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919860289604, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 15:22:48, callback_request_id=null, is_callback=null, fullName=Prakash, resume_review_id=68f363329f941c720e71a6ed, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally clean and easy to scan, providing essential professional information upfront. However, the contact details could be formatted for greater emphasis and visual impact., score=69, readability=The overall readability of the resume is good, thanks to systematic headings and bullet points. However, the use of smaller font sizes or a simpler font for contact information might improve clarity., essentialSectionsPresence=The resume includes all essential sections such as Professional Summary, Core Skills, Professional Experience, Education, and Certifications. These sections are appropriately prioritized by placing the Experience section first as is desirable for an experienced professional., scale=100}, atsReadabilityScore={feedback=The resume's structure aligns well with ATS systems, with key sections effectively highlighted. For optimal results, ensure that industry-specific keywords are strategically integrated., score=69, scale=100, keyElementsReadableByATS=Key elements like the name, contact information, and roles are clearly laid out for ATS recognition. Incorporating explicit section headers can further enhance machine reading.}, impact={feedback=The resume reflects solid experience and impact through well-delineated roles and responsibilities. However, more quantitative impacts and specific achievements could enhance the impact further., score=61, spellCheck=No spelling errors were identified, which suggests thorough proofreading. Maintaining this standard is important but seeking one final external review might be beneficial., bulletPointsUsage=Bullet points are used consistently throughout the resume, making it easier to digest information. Some bullet points, however, could be rephrased to focus more on outcomes rather than processes., weakActionVerbs=The resume does a decent job avoiding weak action verbs, but there's room for using more robust terms. Choosing verbs that convey stronger action or results would be advantageous., scale=100, quantifyingImpact=While the resume has a number of impactful statements, it lacks quantifiable data to demonstrate achievements. Consider adding figures or percentages to illustrate success rates and efficiency improvements., repetitionAvoidance=Action verbs vary across the experiences but there is repetition that should be addressed for variation. Employing a wider variety of verbs can prevent the reader from losing interest., accomplishmentLanguage=The language generally reflects accomplishments but can further emphasize results and impacts. Skew more towards highlighting ultimate outcomes rather than detailed workflows or tools used.}, crispness={feedback=The resume is concise overall, but there is some redundancy in the descriptions that could be eliminated. The document might benefit from more streamlined bullet points and removal of any repetitive elements., resumeLength=The resume's length is appropriate for the level of experience, falling comfortably within the two-page limit. However, ensuring every detail contributes clear value could trim unnecessary content., score=58, bulletPointsCount=The number of bullet points in various sections remains reasonable and descriptive, though a tighter focus on essential achievements will enhance clarity., fillerWords=Filler words are minimal, letting the reader focus on the core information, but a final audit for superfluous terms could still refine the content further., bulletPointLength=Some bullet points are slightly lengthy, which can dilute key messages. Aim for shorter, punchier statements to better capture essential information efficiently., scale=100}, qualityAddOn={feedback=The resume steers away from excessive buzzwords and clichés, providing a more genuine representation of skills. 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