Call Details

Bolna ID: c813b143-8519-4bcc-959f-698ae73409ae

Phone: +919701316397

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 291.00s

Cost: ₹51.45

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-18 15:19:02

Ended:
Not set

Last Processed:
2025-10-18 15:23:03

Last Retry At:
2025-10-18 15:23:03

Next Retry Scheduled:
2025-10-18 15:29:21

Next Call Scheduled:
2025-10-18 15:29:21

Call Timeline 12
2025-10-18 15:19:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 15:19:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:19:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:19:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 15:21:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-18 15:21:38}
2025-10-18 15:23:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-18 15:23:03, message=Successfully fetched and saved additional details}
2025-10-18 15:24:21
COMPLETED MAIN
CALLBACK_UPDATE
₹46.45
Duration: 290.50s
2025-10-18 15:24:21
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-18 15:24:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-18 15:24:26
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f363d202f50f05e78d1ff7, scheduled_for=2025-10-18T15:54:26.147566657}
2025-10-18 15:24:26
DND_DETECTED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=NOT_INTERESTED, notes=AI detected: don't call me again | Venkat explicitly requested not to be called again, even if he changes his number, phone_number=+919701316397}
2025-10-18 15:24:28
COMPLETED MAIN
CALLBACK_UPDATE
₹51.45
Duration: 290.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Do Not Call, disposition_3=Customer requested no further calls}}}
Call History (Raw Callbacks) 5

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user:  yes tell me
assistant:  Hi Venkat, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah okay tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i'm not looking at any top
assistant:  Got it, Venkat. Just curious, you have around ten years of experience, right?
user:  no it didn't have a soft experience
assistant:   Sorry, could you please repeat that? Did you mean you don’t have ten years of experience?
user:  my experience is fourteen point five years experience
assistant:   Fourteen and a half years, great! What kind of roles are you targeting with your resume?
user:  currently that is my
assistant:   Sorry, Venkat, I didn’t catch
user:  my resume my
assistant:   Thanks, Venkat. What kind of roles are you targeting with your resume?
user:  i'm targeting ceo level
assistant:   CEO level, wow! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i don't know tell me
assistant:   ATS is software HR uses to shortlist profiles matching job needs. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user:  come again
assistant:   Sure! ATS scans resumes for keywords and format. If your resume misses these, it won’t reach recruiters. So, having an ATS-friendly resume is key to get noticed. Clear?
user:  yes
assistant:    I see your resume scored sixty two point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough interview calls with this resume?
user:  i'm not looking any job
assistant:    Understood, Venkat. But if you ever plan to move or want to keep your resume ready, having an ATS-friendly one can make a big difference. Would you like to know how we can help upgrade it?
user:  no
assistant:    I get it, but imagine missing out on great opportunities just because your resume isn’t seen. Our service can fix that easily. Can I share how it works?
user:  first of all listen
assistant:    Sure, Venkat, I’m all ears. What’s on your mind?
user:  yeah
assistant:    Thanks, Venkat
user:  december twenty fifth onwards
assistant:    December twenty fifth onwards sounds good. Would you like me to schedule a call then to discuss how we can help with your resume?
user:  no because it says december twenty fifth anniversary
assistant:   Oh, got it! That’s a special
user:  am leaving the it
assistant:    Leaving IT, huh? That’s a big move. If you ever want to explore new roles or industries, a strong, tailored resume can really help. Interested in hearing how we can assist?
user:  no first of all i'm not working in industry
assistant:    Thanks for
user:  i'm going to after twenty
assistant:  Sorry, Venkat, could you
user:  twenty fifth onwards
assistant:    Okay, Venkat, so after the twenty fifth you’re planning something new? If you want, I can help you prepare a resume that fits your next step. Interested?
user:  after
assistant:    After the twenty
user:  december twenty fifth i'm planning to
assistant:     December twenty fifth, got it. What are you planning to
user:  fifth planning to
assistant:     Venkat, I’m a bit lost. Could you please tell me again what you’re planning on December twenty fifth?
user:  hello
assistant:  Hi Venkat, I’m here. Could you please share what you’re planning on December twenty fifth?
user:  yes my planning is forming the
assistant:    Forming the what, Venkat? Could you please complete that?
user:  plants
assistant:   Plants, nice! Are you planning to start a business or something related to plants?
user:  yeah apartment like
assistant:    That sounds interesting, Venkat! If you ever want to switch careers or need a resume for new opportunities, we can help make it stand out. Want to know more?
user:  yeah i have only ma'am after december twenty fifth onwards i'm going to learning
assistant:    That’s great, Venkat! Learning new skills is always smart. When you’re ready to update your resume for new roles, we can help make it shine. Want me to keep you posted?
user:  yeah yeah don't call me again okay
assistant:     Understood
user:  so this is
assistant:     Venkat, if you change
user:  my number please don't
assistant:     No worries
user:  if i change my number also don't call me
assistant:     Got it, Venkat. I won’t call
user:  okay can i know your name
assistant:  I’m Anita from Outspark. If you ever need help, just reach out!
assistant: Call will now disconnect
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user:  yes tell me
assistant:  Hi Venkat, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah okay tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i'm not looking at any top
assistant:  Got it, Venkat. Just curious, you have around ten years of experience, right?
user:  no it didn't have a soft experience
assistant:   Sorry, could you please repeat that? Did you mean you don’t have ten years of experience?
user:  my experience is fourteen point five years experience
assistant:   Fourteen and a half years, great! What kind of roles are you targeting with your resume?
user:  currently that is my
assistant:   Sorry, Venkat, I didn’t catch
user:  my resume my
assistant:   Thanks, Venkat. What kind of roles are you targeting with your resume?
user:  i'm targeting ceo level
assistant:   CEO level, wow! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i don't know tell me
assistant:   ATS is software HR uses to shortlist profiles matching job needs. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user:  come again
assistant:   Sure! ATS scans resumes for keywords and format. If your resume misses these, it won’t reach recruiters. So, having an ATS-friendly resume is key to get noticed. Clear?
user:  yes
assistant:    I see your resume scored sixty two point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough interview calls with this resume?
user:  i'm not looking any job
assistant:    Understood, Venkat. But if you ever plan to move or want to keep your resume ready, having an ATS-friendly one can make a big difference. Would you like to know how we can help upgrade it?
user:  no
assistant:    I get it, but imagine missing out on great opportunities just because your resume isn’t seen. Our service can fix that easily. Can I share how it works?
user:  first of all listen
assistant:    Sure, Venkat, I’m all ears. What’s on your mind?
user:  yeah
assistant:    Thanks, Venkat
user:  december twenty fifth onwards
assistant:    December twenty fifth onwards sounds good. Would you like me to schedule a call then to discuss how we can help with your resume?
user:  no because it says december twenty fifth anniversary
assistant:   Oh, got it! That’s a special
user:  am leaving the it
assistant:    Leaving IT, huh? That’s a big move. If you ever want to explore new roles or industries, a strong, tailored resume can really help. Interested in hearing how we can assist?
user:  no first of all i'm not working in industry
assistant:    Thanks for
user:  i'm going to after twenty
assistant:  Sorry, Venkat, could you
user:  twenty fifth onwards
assistant:    Okay, Venkat, so after the twenty fifth you’re planning something new? If you want, I can help you prepare a resume that fits your next step. Interested?
user:  after
assistant:    After the twenty
user:  december twenty fifth i'm planning to
assistant:     December twenty fifth, got it. What are you planning to
user:  fifth planning to
assistant:     Venkat, I’m a bit lost. Could you please tell me again what you’re planning on December twenty fifth?
user:  hello
assistant:  Hi Venkat, I’m here. Could you please share what you’re planning on December twenty fifth?
user:  yes my planning is forming the
assistant:    Forming the what, Venkat? Could you please complete that?
user:  plants
assistant:   Plants, nice! Are you planning to start a business or something related to plants?
user:  yeah apartment like
assistant:    That sounds interesting, Venkat! If you ever want to switch careers or need a resume for new opportunities, we can help make it stand out. Want to know more?
user:  yeah i have only ma'am after december twenty fifth onwards i'm going to learning
assistant:    That’s great, Venkat! Learning new skills is always smart. When you’re ready to update your resume for new roles, we can help make it shine. Want me to keep you posted?
user:  yeah yeah don't call me again okay
assistant:     Understood
user:  so this is
assistant:     Venkat, if you change
user:  my number please don't
assistant:     No worries
user:  if i change my number also don't call me
assistant:     Got it, Venkat. I won’t call
user:  okay can i know your name
assistant:  I’m Anita from Outspark. If you ever need help, just reach out!
assistant: Call will now disconnect
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Context Details
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