Call Details

Bolna ID: fe434d09-3fb8-45f7-a972-c34137022d6f

Phone: +919992370490

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-18 14:53:03

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 15:05:40

Next Call Scheduled:
2025-10-18 15:05:40

Call Timeline 14
2025-10-18 14:53:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 14:53:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:53:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:54:07
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:54:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-18 14:54:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-18 14:59:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbcbda19-b979-4db3-b4a8-a60f6aa613cd}
2025-10-18 15:00:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=dbcbda19-b979-4db3-b4a8-a60f6aa613cd, attempt_no=1, status=NO_ANSWER}
2025-10-18 15:00:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-18 15:00:40
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbcbda19-b979-4db3-b4a8-a60f6aa613cd}
2025-10-18 15:06:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1e39d259-c58c-483b-beb6-133096f3fd08}
2025-10-18 15:06:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=1e39d259-c58c-483b-beb6-133096f3fd08, attempt_no=2, status=BUSY}
2025-10-18 15:06:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 15:06:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1e39d259-c58c-483b-beb6-133096f3fd08}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 09:29:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T09:29:39.924791, scheduled_at=2025-10-18T09:29:39.924763, custom_extractions=null, telephony_data={duration=0.0, to_number=+919992370490, provider_call_id=8d9d5b29-5c71-4013-96f4-7ec63688df75, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919992370490, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe434d09-3fb8-45f7-a972-c34137022d6f, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T09:30:40.265024, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 09:30:40, id=dbcbda19-b979-4db3-b4a8-a60f6aa613cd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 09:29:39, status=no-answer}

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{created_at_str=2025-10-18 09:23:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T09:23:04.830514, scheduled_at=2025-10-18T09:23:04.830474, custom_extractions=null, telephony_data={duration=0.0, to_number=+919992370490, provider_call_id=a4875f7c-c747-4a1a-a817-21164cddac4e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919992370490, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 14:43:00, callback_request_id=null, is_callback=null, fullName=MUBEEN, resume_review_id=68f359d218c34103788ed0bf, reviewDetails={overallScore={score=55, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is missing a clear, structured format with discernible sections. Essential information, such as personal details and professional summary, is cluttered together, impacting readability., score=58, readability=The overall readability is compromised by dense blocks of text rather than digestible sections. It needs more clearly defined headings and sections to increase searchability and reader comprehension., essentialSectionsPresence=The Experience section is poorly structured, lacking reverse chronological order, which is essential for highlighting recent accomplishments. Essential sections like Skills and Education are all present but could be better organized for quick access., scale=100}, atsReadabilityScore={feedback=The current organization of the resume is a challenge for ATS due to lack of clear section headings and improperly aligned content. Optimization for specific keywords related to job roles is lacking., score=57, scale=100, keyElementsReadableByATS=While some key elements like the candidate's name and contact information are clear, the format does not enhance machine readability effectively. More structured formatting of sections would improve ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements within job roles, which diminishes its impact significantly. It uses repetitive action verbs that should be replaced with more varied and strong alternatives., score=55, spellCheck=There seem to be no spelling errors which ensures professionalism, yet language refinement is needed., bulletPointsUsage=Bullet points are present but not effectively used to convey impact or results; many simply describe duties without highlighting achievements. A clearer, result-oriented approach is necessary for stronger impact., weakActionVerbs=The use of verbs is consistently weak, lacking energy and results-oriented language, weakening the resume's impact. Stronger, more direct verbs should be utilized., scale=100, quantifyingImpact=There is a notable absence of quantifiable achievements such as percentages or numeric results which are crucial for demonstrating the impact of your work., repetitionAvoidance=There is frequent repetition of language and duties across different job titles, which should be varied to showcase a broader skills range., accomplishmentLanguage=Accomplishments are not effectively communicated; the focus remains on tasks. Transitioning to language that emphasizes successes and contributions is recommended.}, crispness={feedback=The resume is unnecessarily long due to verbose details in the job descriptions, affecting crispness and focus. Conciseness needs to be improved by summarizing experiences effectively., resumeLength=While the resume is generally too verbose, compressing content to keep it concise and relevant will greatly enhance focus. Aim to restrict detailed descriptions to the most recent roles., score=50, bulletPointsCount=The number of bullet points per section is excessive, diluting the overall impact. Prioritize the most impactful points to maintain clarity., fillerWords=There is an abundance of filler words that don't contribute significantly to the meaning or impact of descriptions. Removing these will provide a sharper, more professional resume., bulletPointLength=Bullet points are excessively lengthy and should be condensed into quick and impactful statements. This will allow key achievements to stand out effectively., scale=100}, qualityAddOn={feedback=The resume is plagued with buzzwords and lacks specific details which can engage employers more effectively. 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