Call Details

Bolna ID: 9d15e98a-984f-4d66-86c5-86d93d3d0b5a

Phone: +919036202819

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 14:27:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 14:39:05

Next Call Scheduled:
2025-10-18 14:39:05

Call Timeline 14
2025-10-18 14:27:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 14:27:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:27:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:27:39
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 14:27:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 14:27:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 14:33:07
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5505f852-2e9f-401e-a2db-2ba42c60b2e9}
2025-10-18 14:34:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5505f852-2e9f-401e-a2db-2ba42c60b2e9, attempt_no=1, status=NO_ANSWER}
2025-10-18 14:34:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-18 14:34:05
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5505f852-2e9f-401e-a2db-2ba42c60b2e9}
2025-10-18 14:39:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=63115997-2701-4d30-9d36-2f07969a0a1f}
2025-10-18 14:40:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=63115997-2701-4d30-9d36-2f07969a0a1f, attempt_no=2, status=NO_ANSWER}
2025-10-18 14:40:36
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 14:40:36
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=63115997-2701-4d30-9d36-2f07969a0a1f}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 09:03:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T09:03:07.34437, scheduled_at=2025-10-18T09:03:07.344313, custom_extractions=null, telephony_data={duration=0.0, to_number=+919036202819, provider_call_id=bd5d9784-5c1a-4579-ba0c-8de0452fe4bd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919036202819, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9d15e98a-984f-4d66-86c5-86d93d3d0b5a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T09:04:04.709349, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 09:04:04, id=5505f852-2e9f-401e-a2db-2ba42c60b2e9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 09:03:07, status=no-answer}

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{created_at_str=2025-10-18 08:57:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T08:57:05.80695, scheduled_at=2025-10-18T08:57:05.806921, custom_extractions=null, telephony_data={duration=0.0, to_number=+919036202819, provider_call_id=3f88d656-2496-481b-98de-0f15c8de6347, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919036202819, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 14:16:08, callback_request_id=null, is_callback=null, fullName=Vishal, resume_review_id=68f3539a18c34103788ecf38, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally well-structured, with clear section headings that enhance navigation. However, it can benefit from a consistent approach to listing experiences, ensuring that they are presented in reverse chronological order consistently across all job roles., score=68, readability=The resume's readability is fair, but there is room for improvement by ensuring bullet points are more concise and eliminating redundant phrases. Consider revising lengthy sentences for better comprehension at a quick glance., essentialSectionsPresence=All essential sections such as Experience, Education, Skills, and Summary are present. However, the Education section could be placed after professional experience to allow quicker access to work history for employers., scale=100}, atsReadabilityScore={feedback=The resume is relatively ATS friendly, with structured layouts and clear headings. However, it could be enhanced with more industry-specific keywords that improve its relevance in ATS filtering., score=67, scale=100, keyElementsReadableByATS=Key elements of the resume are structured well for ATS scanning, including consistent placement of jobs and education. However, the addition of more role-specific keywords would optimize ATS recognition and ranking.}, impact={feedback=The resume includes specific bullet points, yet lacks consistent quantification to provide a more substantial impact. Better quantification of achievements could notably enhance the impact and presence of the resume., score=60, spellCheck=The resume is mostly error-free, but careful spell checks should be conducted to catch minor errors such as 'Clowd' instead of 'Cloud'., bulletPointsUsage=Bullet points are used effectively to outline responsibilities and skills, aiding in readability. However, they can be more effective with sharper, action-oriented language., weakActionVerbs=The use of strong action verbs is inconsistent, with some sections relying on vague or weak verb choices. Opt for more powerful verbs to enhance each statement's impact., scale=100, quantifyingImpact=There's limited quantification of achievements which can decrease the perceived impact of the roles. Numbers and metrics should be included where possible to substantiate claims., repetitionAvoidance=There is some repetition across the document, particularly in the repeated expressions of skills and experience. Efforts should be made to ensure each bullet point offers new, unique insights., accomplishmentLanguage=Result-driven language is occasionally used but could be more consistently applied. Highlighting outcomes and achievements more prominently would strengthen the content.}, crispness={feedback=The resume is too long for someone with this number of years of experience, potentially overwhelming for a quick read. Improving conciseness will also improve the document's impact and clarity., resumeLength=The length of the resume is slightly overextended, with detailed project descriptions that could be summarized instead. Aim to keep it to one or two pages that capture the key points effectively., score=55, bulletPointsCount=There are numerous bullet points throughout, which may detract from the most important ones. It's essential to condense or merge similar points to highlight achievements., fillerWords=Filler words and phrases detract from the document's crispness. Editing for brevity and impact by removing unnecessary descriptors will enhance readability., bulletPointLength=Some bullet points are overly lengthy and could be split or summarized for better clarity. Ensuring succinctness in each statement is crucial for maintaining attention., scale=100}, qualityAddOn={feedback=The resume generally adheres to good stylistic practices, but some improvements are needed to avoid overuse of vague buzzwords or clichés. Specific instances should be included where general terms like 'eager to learn' are used., score=62, buzzwordsCliches=The presence of buzzwords like 'team player' and 'eager to learn' should be avoided. More detailed, less generic phrasing will better articulate the candidate's skill set and value., datesFormatting=Dates are mostly formatted consistently, though ensuring every section follows the same format is advisable. Also, using a format such as 'MM/YYYY' provides clarity and uniformity., activeVoice=Active voice is used adequately, but its consistency could be improved to reinforce dynamic engagement. More committed use of active voice throughout the resume would increase its persuasiveness., scale=100, personalPronounsUsage=The use of personal pronouns is appropriate, being largely avoided which aligns well for resume standards. 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