Call Details

Bolna ID: 94719ec8-c187-4532-9b84-1db10acf74e1

Phone: +917489860983

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 13:26:07

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 13:37:00

Next Call Scheduled:
2025-10-18 13:37:00

Call Timeline 14
2025-10-18 13:26:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 13:26:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 13:26:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 13:26:32
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 13:26:32
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 13:26:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 13:31:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8ba1e7d7-6c93-421d-b450-250bb4031760}
2025-10-18 13:32:00
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8ba1e7d7-6c93-421d-b450-250bb4031760, attempt_no=1, status=BUSY}
2025-10-18 13:32:00
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-18 13:32:00
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8ba1e7d7-6c93-421d-b450-250bb4031760}
2025-10-18 13:37:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=415578bf-8c2d-4584-8f20-e3731a088913}
2025-10-18 13:37:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=415578bf-8c2d-4584-8f20-e3731a088913, attempt_no=2, status=BUSY}
2025-10-18 13:37:28
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 13:37:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=415578bf-8c2d-4584-8f20-e3731a088913}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 07:56:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T07:56:07.974925, scheduled_at=2025-10-18T07:56:07.974892, custom_extractions=null, telephony_data={duration=0.0, to_number=+917489860983, provider_call_id=77a9c76f-6cd5-4296-8e14-6d77462b8d3b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917489860983, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 13:15:06, callback_request_id=null, is_callback=null, fullName=R, resume_review_id=68f3455b9f941c720e71a182, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your resume has all the essential sections, but lacks reverse chronological order in the Experience section. Additionally, each section should be distinctly separated to enhance searchability., score=65, readability=The presence of personal information could be reorganized for clarity and relevance. Aim for a more structured approach to improve overall readability., essentialSectionsPresence=The education and experience sections are present but need to be restructured for better emphasis. Ensure the most recent experience is highlighted at the top to align with typical chronological presentation., scale=100}, atsReadabilityScore={feedback=While the contact information is well-placed, keyword integration could be enhanced. Align your skills section with industry standards for better ATS performance., score=65, scale=100, keyElementsReadableByATS=Essential elements such as name, contact, and recent roles are readable by ATS. Ensure job titles and bullet points reflect common keywords that ATS systems prioritize.}, impact={feedback=The impact of your achievements is not well quantified in this resume. Consider incorporating stronger action verbs and specific metrics to better showcase your impact., score=57, spellCheck=Be cautious of punctuation errors and inconsistent formatting, which can affect the professional appearance of your resume. Proofreading for typos will also improve your presentation., bulletPointsUsage=There is inconsistent usage of bullet points which affects the clarity of achievements in your work experience. Ensure bullet points are used effectively to highlight key areas., weakActionVerbs=Weak action verbs limit the persuasive power of your narrative. Consider stronger, more active language to engage the reader and increase the impact., scale=100, quantifyingImpact=Your resume lacks specific quantifiable data to support your achievements. Adding statistics or metrics would significantly enhance the perceived impact of your contributions., repetitionAvoidance=There is a noticeable repetition of action verbs and phrasing in your professional experience section. Utilizing varied vocabulary can keep the reader engaged and highlight diverse skills., accomplishmentLanguage=Your language doesn't consistently focus on accomplishments. Shift to an accomplishment-focused language to better convey the results of your actions.}, crispness={feedback=The resume includes excess information that can be condensed for a more focused presentation. Aim to streamline content for a crisper, more impactful document., resumeLength=The resume is slightly longer than necessary for your experience level. Consider condensing sections to maintain conciseness and readability., score=54, bulletPointsCount=There is a sufficient number of bullet points, but they need better alignment with impactful content. Ensure that each bullet point contributes significantly to the narrative., fillerWords=The text contains filler words that could be replaced with more direct language to improve crispness. Strive for precision in language to strengthen your message., bulletPointLength=Some bullet points are lengthy and should be broken down or condensed for clarity. Shorter bullet points make the content more digestible for the reader., scale=100}, qualityAddOn={feedback=Avoid clichés and focus on specific language to increase the resume's effectiveness. Ensure date formatting is consistent to maintain a professional look., score=61, buzzwordsCliches=Remove generic terms like 'proactive' and replace them with specific instances showcasing initiative. This change will render your resume more distinctive and engaging., datesFormatting=Date formats are inconsistent, which can confuse readers. 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