Call Details
Bolna ID:
10dd855a-36e8-4caa-b3b9-e926821be276
Phone: +916290112328
From: N/A
Status: completed
Processing: COMPLETED
Duration: 338.50s
Cost: ₹24.89
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-18 13:38:04
Last Retry At:
2025-10-18 13:38:04
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
{created_at_str=2025-10-18 08:00:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=24.89, batch_id=null, cost_breakdown={synthesizer=17.0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=17.0}, llm=1.8869999999999998, transfer_cost=0.0, platform=6.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=5.55, llm_breakdown={analytics=0, summarization=0.015, extraction=0, conversation=1.384, hangup=0.488}}, created_at=2025-10-18T08:00:40.857386, scheduled_at=2025-10-18T08:00:40.857354, custom_extractions=null, telephony_data={duration=339.0, to_number=+916290112328, provider_call_id=1efa25bd-9a9b-41c5-9098-8547d914ea64, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/f3e68b0e-ac41-4bf3-a9b1-4fa1bd371bcf.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+916290112328, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9e6575e4-47b6-481a-bdf8-7fa237ec8ecb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: देस की सकते हैं रोहित देस पांडे
assistant: Hey Rohit! Thoda clear batao, aapko resume upgrade ke baare mein baat
user: अरे तो क्या सब कुछ नहीं होगा
assistant: Rohit, resume upgrade se hi interview calls badhte hain. Kya
user: क्या क्या क्या
assistant: Rohit, hum aapko das customized ATS- friendly resumes, cover letters, interview prep kits
user: वही नहीं बोला
assistant: Rohit, samajh
user: कोई insurance वाली बाहर बोल रहा था
assistant: Rohit, yeh Outspark Resume Services
user: इधर जा रहा
assistant: Rohit, job market tough hai, par sahi resume
user: हां मैं कहां जाऊंगा sir मैं नहीं जाता हूं आप कहां पर रहेंगे sir
assistant: Rohit,
user: जी जी से कोई बात
assistant: Rohit, Outspark Gurgaon mein hai. Aapko
user: नितेश शुक्रवाल को
assistant: Rohit, aapko resume upgrade karwana hai ya baat karni hai? Main yahan help ke liye hoon!
user: sir उसको पहले नहीं है दुबारा number भेजा है
assistant: Rohit, samajh gaya. Aap chahte ho ki main aapko resume upgrade ke liye ek limited time offer
user: मेरा कुछ official काम है
assistant: Rohit, samajh sakti hoon. Par ek strong resume se official kaam bhi jaldi aage badhta hai. Kab baat karna convenient rahega?
user: zero eight
assistant: Rohit, zero eight ka matlab thoda clear karo please? Kya aap call back time batana chahte ho?
user: भूज वैसे दिवाया
assistant: Rohit, thoda
user: भात्रिय धूझ में भाई कौन भाई धूझ नहीं भाई धूझ
assistant: Rohit, thoda
user: कहां जो आपको
assistant: Rohit, thoda clearly batao, main aapki madad karna chahti hoon. Resume upgrade ke liye baat karni hai?
assistant: Call will now disconnect
, updated_at=2025-10-18T08:06:53.831076, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 08:06:53, id=10dd855a-36e8-4caa-b3b9-e926821be276, campaign_id=null, summary=In the conversation, the agent reached out to Rohit regarding resume upgrade services offered by Outspark. Rohit seemed confused and mentioned something about insurance, indicating he might have been expecting a different service. The agent clarified that they were discussing resume upgrades, which could help increase interview calls. Rohit expressed that he had some official work and was not interested in the service at the moment. The agent attempted to understand his needs and offered assistance, but the conversation became unclear as Rohit used fragmented phrases. Ultimately, the call ended without a clear resolution., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "No Clear Interest", "disposition_3": "Incoherent Conversation"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=No Clear Interest, disposition_3=Incoherent Conversation}}}, smart_status=dropped, conversation_duration=338.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1700, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1700, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=110, input=504}, azure_gpt-4_1-mini={output=496, input=32608}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=110, input=504, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=496, input=32608, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=105, input=32634, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 08:00:40, status=completed}
{created_at_str=2025-10-18 08:00:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=18.89, batch_id=null, cost_breakdown={synthesizer=17.0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=17.0}, llm=1.8869999999999998, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.015, extraction=0, conversation=1.384, hangup=0.488}}, created_at=2025-10-18T08:00:40.857386, scheduled_at=2025-10-18T08:00:40.857354, custom_extractions=null, telephony_data={duration=0.0, to_number=+916290112328, provider_call_id=1efa25bd-9a9b-41c5-9098-8547d914ea64, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916290112328, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9e6575e4-47b6-481a-bdf8-7fa237ec8ecb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: देस की सकते हैं रोहित देस पांडे
assistant: Hey Rohit! Thoda clear batao, aapko resume upgrade ke baare mein baat
user: अरे तो क्या सब कुछ नहीं होगा
assistant: Rohit, resume upgrade se hi interview calls badhte hain. Kya
user: क्या क्या क्या
assistant: Rohit, hum aapko das customized ATS- friendly resumes, cover letters, interview prep kits
user: वही नहीं बोला
assistant: Rohit, samajh
user: कोई insurance वाली बाहर बोल रहा था
assistant: Rohit, yeh Outspark Resume Services
user: इधर जा रहा
assistant: Rohit, job market tough hai, par sahi resume
user: हां मैं कहां जाऊंगा sir मैं नहीं जाता हूं आप कहां पर रहेंगे sir
assistant: Rohit,
user: जी जी से कोई बात
assistant: Rohit, Outspark Gurgaon mein hai. Aapko
user: नितेश शुक्रवाल को
assistant: Rohit, aapko resume upgrade karwana hai ya baat karni hai? Main yahan help ke liye hoon!
user: sir उसको पहले नहीं है दुबारा number भेजा है
assistant: Rohit, samajh gaya. Aap chahte ho ki main aapko resume upgrade ke liye ek limited time offer
user: मेरा कुछ official काम है
assistant: Rohit, samajh sakti hoon. Par ek strong resume se official kaam bhi jaldi aage badhta hai. Kab baat karna convenient rahega?
user: zero eight
assistant: Rohit, zero eight ka matlab thoda clear karo please? Kya aap call back time batana chahte ho?
user: भूज वैसे दिवाया
assistant: Rohit, thoda
user: भात्रिय धूझ में भाई कौन भाई धूझ नहीं भाई धूझ
assistant: Rohit, thoda
user: कहां जो आपको
assistant: Rohit, thoda clearly batao, main aapki madad karna chahti hoon. Resume upgrade ke liye baat karni hai?
assistant: Call will now disconnect
, updated_at=2025-10-18T08:06:44.497618, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 08:06:44, id=10dd855a-36e8-4caa-b3b9-e926821be276, campaign_id=null, summary=In the conversation, the agent reached out to Rohit regarding resume upgrade services offered by Outspark. Rohit seemed confused and mentioned something about insurance, indicating he might have been expecting a different service. The agent clarified that they were discussing resume upgrades, which could help increase interview calls. Rohit expressed that he had some official work and was not interested in the service at the moment. The agent attempted to understand his needs and offered assistance, but the conversation became unclear as Rohit used fragmented phrases. Ultimately, the call ended without a clear resolution., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=338.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1700, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1700, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=110, input=504}, azure_gpt-4_1-mini={output=496, input=32608}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=110, input=504, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=496, input=32608, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=105, input=32634, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 08:00:40, status=call-disconnected}
{created_at_str=2025-10-18 08:00:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T08:00:40.857386, scheduled_at=2025-10-18T08:00:40.857354, custom_extractions=null, telephony_data={duration=0.0, to_number=+916290112328, provider_call_id=1efa25bd-9a9b-41c5-9098-8547d914ea64, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916290112328, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9e6575e4-47b6-481a-bdf8-7fa237ec8ecb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T08:00:53.837308, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 08:00:53, id=10dd855a-36e8-4caa-b3b9-e926821be276, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 08:00:40, status=in-progress}
{created_at_str=2025-10-18 08:00:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T08:00:40.857386, scheduled_at=2025-10-18T08:00:40.857354, custom_extractions=null, telephony_data={duration=0.0, to_number=+916290112328, provider_call_id=1efa25bd-9a9b-41c5-9098-8547d914ea64, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916290112328, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9e6575e4-47b6-481a-bdf8-7fa237ec8ecb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T08:00:45.32467, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 08:00:45, id=10dd855a-36e8-4caa-b3b9-e926821be276, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 08:00:40, status=ringing}
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Context Details
{recipient_phone_number=+916290112328, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=9e6575e4-47b6-481a-bdf8-7fa237ec8ecb, attemptType=RETRY}, resume_review_id=null}