Call Details

Bolna ID: 375e207e-2a26-4223-a428-257c8e1a60bf

Phone: +916290112328

From: N/A

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-18 13:19:31

Last Retry At:
2025-10-18 13:19:31

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 4
2025-10-18 13:24:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 13:24:42
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 13:24:43
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 13:25:05
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
Call History (Raw Callbacks) 3

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