Dashboard

{created_at_str=2025-10-18 07:08:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.83, batch_id=null, cost_breakdown={synthesizer=0.52, transcriber=0.202, synthesizer_breakdown={welcome_message=0, conversation=0.52}, llm=0.106, platform=0, transcriber_breakdown={analytics=0, conversation=0.202}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0, conversation=0.075, hangup=0.029}}, created_at=2025-10-18T07:08:39.877072, scheduled_at=2025-10-18T07:08:39.877042, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923155146, provider_call_id=1b55054d-8dc9-4be3-810e-d4f8156b338e, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923155146, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8f8e5dac-ff36-44d4-be85-33492be8c267, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  rotation hello
assistant:  Sorry, I didn’t catch that. Could you please repeat?
, updated_at=2025-10-18T07:09:23.123511, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 07:09:23, id=d9dd220f-0f3e-4278-9bc0-e1c4065b80f0, campaign_id=null, summary=The conversation begins with the agent greeting the user, but the user responds with "rotation hello," which the agent does not understand. The agent asks the user to repeat their statement for clarification., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=13.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=13.199938, provider_connected=false}, transcriber_duration=13.199938, transcriber_model=nova-3, synthesizer_characters=52, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=52, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=38, input=28}, azure_gpt-4_1-mini={output=13, input=1829}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=38, input=28, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=13, input=1829, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 07:08:39, status=call-disconnected}

{created_at_str=2025-10-18 07:08:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T07:08:39.877072, scheduled_at=2025-10-18T07:08:39.877042, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923155146, provider_call_id=1b55054d-8dc9-4be3-810e-d4f8156b338e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923155146, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8f8e5dac-ff36-44d4-be85-33492be8c267, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T07:09:00.244059, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 07:09:00, id=d9dd220f-0f3e-4278-9bc0-e1c4065b80f0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 07:08:39, status=in-progress}

{created_at_str=2025-10-18 07:08:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T07:08:39.877072, scheduled_at=2025-10-18T07:08:39.877042, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923155146, provider_call_id=1b55054d-8dc9-4be3-810e-d4f8156b338e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923155146, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8f8e5dac-ff36-44d4-be85-33492be8c267, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T07:08:44.268086, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 07:08:44, id=d9dd220f-0f3e-4278-9bc0-e1c4065b80f0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 07:08:39, status=ringing}

{created_at_str=2025-10-18 07:08:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T07:08:39.877072, scheduled_at=2025-10-18T07:08:39.877042, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923155146, provider_call_id=1b55054d-8dc9-4be3-810e-d4f8156b338e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923155146, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8f8e5dac-ff36-44d4-be85-33492be8c267, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T07:08:43.149467, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 07:08:43, id=d9dd220f-0f3e-4278-9bc0-e1c4065b80f0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 07:08:39, status=initiated}