Call Details

Bolna ID: 97b68887-f115-4c49-b6b2-25627450a39d

Phone: +919801021651

From: N/A

Status: completed

Processing: COMPLETED

Duration: 21.80s

Cost: ₹2.07

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-18 11:27:39

Last Retry At:
2025-10-18 11:27:39

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-18 11:25:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 11:25:41
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 11:25:42
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 11:25:47
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 11:26:20
COMPLETED MAIN
CALLBACK_UPDATE
₹1.57
Duration: 21.80s
2025-10-18 11:26:24
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f32c0802f50f05e78d1857, scheduled_for=2025-10-18T11:56:24.295702557}
2025-10-18 11:26:26
COMPLETED MAIN
CALLBACK_UPDATE
₹2.07
Duration: 21.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=}}}
2025-10-18 11:27:40
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-18 11:27:40}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no ma'am
assistant:  No worries! What time can I call you back today or tomorrow?
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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no ma'am
assistant:  No worries! What time can I call you back today or tomorrow?
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{created_at_str=2025-10-18 05:55:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T05:55:39.908656, scheduled_at=2025-10-18T05:55:39.908624, custom_extractions=null, telephony_data={duration=0.0, to_number=+919801021651, provider_call_id=acab4fc7-e33a-4d91-8c38-2de342a76e37, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919801021651, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=826f71ed-30c0-457d-9534-6682acc33977, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T05:55:41.878114, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 05:55:41, id=97b68887-f115-4c49-b6b2-25627450a39d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 05:55:39, status=ringing}

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Context Details
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